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Online Chat Module
- Item only
- Zen Option
Module developed byverified_user
Overview
With this module that requires no subscription, improve your customer relations and your after-sales services, while increasing your conversion rate by up to 40%!
What this module does for you
- No subscription needed; in just a few clicks you can set up your module and begin conversing with your online customers!
- You will find a simple, easy-to-use, responsive interface and a design that adapts perfectly to your site, in administration as for your store.
- With online conversations, you build a stronger, more human relationship with your customers and improve loyalty to your brand.
- You reduce the number of abandoned carts by answering your visitors’ questions directly.
- You save time in managing after-sales services by solving problems and requests live.
What your customers will like
- Your customers feel better accompanied and guided in your store and receive more personalized advice.
- They get answers to their questions quickly, which allows them to make their selection more quickly, stay in your store and make their purchase in total confidence.
- They have an improved online experience thanks to the chat window that perfectly integrates into your store.
Associated Pack
Save $25 by choosing the pack!
Notations
Customer reviews
Jaroslav . 11/06/2017
The Online Chat module works great, can recommend. Only one thing I would suggest to be improved: there is only one line where customers insert their requests in the chat window and sometimes there might not be enough space for longer texts with no possibility to see the whole message guests wrote. However, there was an excellent reaction received from Customer Service - PrestaShop Addons, who assured to solve this "problem" and include this feature into the next update. Thanks! Jaroslav
Julian T. 12/27/2017
Works great!
Bjorn O. 11/16/2016
The Online Chat is a easy to install and easy to use Chat tool. I personally prefer more options to configure, like position in back office, and the possibility to activate pro active invitations when a client is browsing more than 5 minutes. Overall a useful addon.
The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.
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