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Knowband - Order Return Manager(Return Slip & Barcode)

Knowband - Order Return Manager(Return Slip & Barcode) Module

Developed by Knowband
(33 votes)
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More than 90 % of users recommend this product

5 stars
27
4 stars
4
3 stars
0
2 stars
2
1 star  
0

The average rating includes all reviews over the last six months.

Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

Beginners  
9
Intermediate  
10
Advanced  
3
  • Partner
    Agency
  • +100
    downloads!
  • PrestaShop
    1.6.0.4 - 1.7.2.4
module - Customer Service - Knowband - Order Return Manager(Return Slip & Barcode) - 1
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module - Customer Service - Knowband - Order Return Manager(Return Slip & Barcode) - 14
module - Customer Service - Knowband - Order Return Manager(Return Slip & Barcode) - 15

Overview

The Prestashop Return Manager addon is a one-step solution for all return management needs. With advanced features like partial and full return, it provides a full control of Refund, Replacement, and Credit.

What this product does for you

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Productivity Improve customer service management

Having a flexible return policy on your store provides you the best option to attract new shoppers. Moreover, it is one of the best customer retention strategies that also works to eliminate buyers confusion by presenting a risk-free shopping experience. Install our Prestashop Return Manager (RMA) module to attract the more customer and keep your customer get back Manage all sort of settings and configuration by setting up your return rules and allowing the returns as per your policy. 

  • This Prestashop addon allows the admin to process return request even for a single product out of an order of several products in the same cart.
  • The Prestashop Return manager addon allows the Prestashop store owner to deny or approve return requests from the customers.
  • The Store admin gets email notification when the customer creates a return request.
  • Return request record is always saved in store even if the module is uninstalled.
  • A Return slip is sent to the customer via email when admin approves the return request.
  • Option to export completed request list and details in CSV format.
  • Advanced filters in archive list for fast searching of the old requests.
  • Option to create the return request from backend on customer's behalf.
  • This Prestashop Addon enables the store owner to create his/her own return policies.
  • The Prestashop Return manager addon allows the admin to create his/her own return reasons to be displayed on front end.
  • The store admin can have different return policies for each product.
  • Admin has the option to translate all email templates in module's admin panel.
  • Admin can customize email template as per his/her requirements.

Features

The Prestashop return manager addon allows admin to adds a "Return" link on header menu bar on the front for a quick return. 

  • Option to place return request for a single product from an order of multiple products.
  • The Prestashop addon allows the customers to place a return request without logged in the account.
  • Just the Email address and order reference number is enough for a logged out user. 
  • The customers can see all their orders on the return list.   
  • The eligible orders will automatically display return button in the list. 
  • No need to edit the files in case you want to customize the look and feel.
  • Add custom CSS and JS code to customize the look and feel of the backend itself. 
  • Easily customizable return slips. 
  • Create custom return policies. 
  • Exclude and product or category from the return policy.
  • Create customer return reasons and choose if shipping cost would be born by seller or customers. 
  • Create custom return statuses. 
  • Create a return request from backend on the customers' behalf. 
  • Compatible with multi-lingual stores
  • Multi-Store compatible
  • Supports guest checkout too, provide return option to the Guest customers too.
  • Return Slip feature.
  • Sends notification to admin when customer request refund.
  • Sends notification to the customer whenever admin changes status from the backend.
  • Compatible SEO friendly URLs.
  • SSL compatible.
  • Simple and easy to use.
  • No CRON jobs.
  • Do not conflict with any other third-party plugins. 

Frequently purchased together

Knowband - Order Return Manager(Return Slip & Barcode)
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What your customers will like

  • Provide 3 options to customers - Get Credit, Replace or Refund.
  • Fast processing of return request.
  • This Prestashop addon gets notified the customers whenever admin takes some action on their refund request. eg: Approve, Accept, Change status, Reject and complete.
  • The customer can return a partial quantity of purchased product.
  • The customer can return even a single product out of full order.
  • Can view his return status and history in his account.
  • No need to log in to place a return request. 
  • Simple and clear interface.
  • Mobile responsive view for the customers.
  • Compatible with all the major browsers.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Testimonials

I am really happy that I have purchased this plugin for my business and even recently launching into the back-end, my staff are really pleased with the results, easy to use, user-friendly, better customer experience and makes our return process better than before. I have experienced a few issues but the help and support from Jo was excellent and sorted my issues straight away. I would recommend you purchasing this module for your website. Well worth the money and a great investment. Thank you and especially Jo :-)

James L.

I am in shock and have never ever seen such good support before. I am speechless and from now on, I buy only know band modules. →♥♥♥♥♥♥♥♥♥ KNOWBAND ♥♥♥♥♥♥♥♥♥

Mustafa b.

Outstanding patience and good team to help you solve quickly issues .

宇慶 .

This product's developer has selected a few examples of customer feedback based on relevance.

Installation


What's New in Version 2.0.3(01/24/2018)

  • [ADD] File upload functionality in module
  • [ADD] Run time email content change functionality
  • [FIX] Language Translation Issues
  • [FIX] Minor Bug Fixes

About the developer, Knowband

Knowband

Our team of skilled and experienced developers has been working on Prestashop for more than 8 years. Velocity has been developing plugins under the brand name of Knowband for over 3 years and has more than 50 Plugins for Prestashop.

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$7499

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.2.4

  • Version 2.0.3 (01/24/2018)

  • Available in en bg cs de el es fi fr hu it nl pl pt ro ru sk sv

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