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Messenger - Customer Live Chat Module
Developed by
WebshopWorks
From V1.5.0.17 to V1.7.7.8
Overview
Get in touch with your potential or returning customers and increase your sales by using the power of the most used social network. It is responsive, fast and easy to customize.
What this module does for you
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Encourage visitors to complete purchases
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Improve customer relations
The Messenger Customer Live Chat PrestaShop module allows you to provide an easy way to start a Messenger conversation right on your storefront.
Since more than 1 billion people use Facebook every month, Facebook Messenger is the most effective way to connect to your customers. Better yet, the conversations your customers start on your store will also be sent to their Messenger app.
I bet you already have a support solution in place. You might use email, a ticketing system, or any other live chat. Here are the reasons why you should enable the Messenger Customer Chat right now:
Everyone who starts a conversation becomes a Messenger subscriber
Everyone who contacts you via the Customer Chat becomes a subscriber in your Messenger list, so you can also send them Instant Messages in the future.
All conversations happen in Messenger
Just like the answers to your automated Messenger messages – these conversations will appear in your Facebook Page inbox. When you reply, customers receive it in their Messenger app as well – with a push notification on their phone.
Your customers don’t need to return to the website to get back to you. They can simply open the Messenger app, and pick up where they left off – the conversation history will already be there.
No promotions folder, no deliverability issues
When you handle your communications via email, you probably see some messages dropped, arrived in the promotions or spam folder or see that customers simply don’t open the email at all. Messenger changes all this when it takes your business communications to its chat platform. Your open rates will be above 90%, and you don’t have to worry about the spam folder anymore.
What your customers will like
Your customers can contact you very easily and continue the conversation even if they leave your store. This conversation history will also appear in their and your Messenger app.
You can notify them about discounts or give personalized offers.
You have a question ?
This developer answers your questions in:
en,
de
Frequently bought together
Total price:
$294.97
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