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Live Chat

Live Chat Module

Developed by BELVG
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More than 90 % of users recommend this product

28
23
14
11
6

The average rating includes all reviews over the last six months.

(82 votes)
Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

Beginners  
2
Intermediate  
2
Advanced  
0
  • Modules
    Partner Creator
  • +1000
    downloads!
  • PrestaShop
    1.4.0.1 - 1.6.1.20
module - Support & Online Chat - Live Chat - 1
module - Support & Online Chat - Live Chat - 2
module - Support & Online Chat - Live Chat - 3
module - Support & Online Chat - Live Chat - 4
module - Support & Online Chat - Live Chat - 5
module - Support & Online Chat - Live Chat - 6
module - Support & Online Chat - Live Chat - 7
module - Support & Online Chat - Live Chat - 8
module - Support & Online Chat - Live Chat - 9
module - Support & Online Chat - Live Chat - 10

Overview

The Live Chat module gives you an opportunity to stay in touch with customers. They will always be able to clarify any issues they have. Moreover, an operator can chat with several customers at once so every customer’s question will get an answer.

What this product does for you

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Conversion rate Provide customers reinsurance

Use PrestaShop Live Chat module to organize two-way communication with your webstore visitors. When users have something to clarify, they will refer to a Live Chat tab. Operator will immediately receive a notification and provide a response. A Live Chat tab has a configurable design, so you can easily make it look like part of your online shop.

You can be sure that you write everything about your products, but customers will always have questions. And they want to receive answers as soon as possible. The Live Chat module helps you to satisfy this need and don’t leave users puzzled and confused. Customers will definitely appreciate your care, and your sales will make the jump.

The module has a user-friendly interface that improves chatting process between visitors and an operator. If the operator is offline, users may leave messages, which will be stored and displayed as soon as the manager appears online. Customers configure the style of the frontend chat tab according to their taste.

It is important for customers to know, that behind every ecommerce website are real people. The PrestaShop Live Chat module is the easiest way to show it. You can help buyers choose the right products and increase the average check by offering additional services and products.

Features

  • Live Chat tab on the frontend;
  • Backend window, containing the list of users to communicate with;
  • Ability to set types of questions that a customer can select before starting a chat;
  • Sending and receiving offline messages;
  • Configurable tab design;
  • Sound signal;
  • Multiple operators can be added;
  • All information about chats and users is saved and can exported in CSV format;
  • Emoticons available for both customers and operators;
  • Operators can switch chats;
  • Several operators can participate in one chat.

Frequently bought together

Add "Live Chat" to your cart along with:

  • This module creates coupons with bonuses for the Sponsor and Referral (friend), when they make the registration or orders. There are a lot of configurable options in this module.  

    $7499
  • This moduleis an extremely versatile toolkit for your online store. Deleteold or unused data, check your configuration and check the speed of your Prestashop - and relaxknowing that you’re protected by the integrated data recovery system.

    $5999

What your customers will like


Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Testimonials

Works great, need some help with a translation, the customer support was very helpfull.

Alejandro s. almacenessanpedro.com.mx - 09/02/2014

helpfull support who helped me to correct a bugrnthanks

Eric S. esimport.fr - 04/23/2015

Simple module, working without any problem, really useful

Stefano P. www.bluedream.it - 11/27/2014

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

What's New in Version 2.1.0(05/24/2016)

  • Ability to set types of questions that a customer can select before starting a chat;
  • Multiple operators can be added;
  • All information about chats and users is saved and can exported in CSV format;
  • Emoticons available for both customers and operators;
  • Several operators can participate in one chat.

About the developer, BELVG

BELVG

If you are looking for a reliable technical solutions partner for your store, you’ve come to the right place. As an officially certified company and we are working on new modules and templates for over 4 years. We take pride in our coding practices as well as our support so if you want more from any of our modules – we are happy to customize your experience. We are glad to welcome you as our client and hope for long-term relationships with you!

Question?
Need help?

This developer answers your questions in:
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$7499

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.4.0.1 - v1.6.1.20

  • Version 2.1.0 (05/24/2016)

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

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