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Live Chat

Live Chat Module

Developed by BELVG
(82 votes)
5 stars
28
4 stars
23
3 stars
14
2 stars
11
1 star  
6

The average rating includes all reviews over the last six months.

  • Partner
    Agency
  • +1000
    downloads!
  • PrestaShop
    1.4.0.1 - 1.6.1.15
module - Support & Online Chat - Live Chat - 1
module - Support & Online Chat - Live Chat - 2
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module - Support & Online Chat - Live Chat - 6
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module - Support & Online Chat - Live Chat - 9
module - Support & Online Chat - Live Chat - 10

Overview

Let visitors contact you via Live Chat tab to clarify issues they have. Operator will be able to chat with several customers at once.

What this product does for you

Conversion rate Provide customers reinsurance

Be a close neighbor for visitors of your webstore and organize two-way communication, using Prestashop Live Chat. When users have something to clarify, they will refer to a pretty Live Chat tab with configurable design. Operator will immediately receive a notification and provide a response.

No matter how informative your store is, visitors always have questions. Answer them instantly with easy-to-use Prestashop Live Chat module and don’t leave users puzzled and confused. Be hospitable and chat with them. Customers appreciate care, and your sales will make the jump.

A user-friendly interface improves chatting process between visitors and an operator. If the operator is offline, users may leave messages, which will be stored and displayed as soon as the manager appears online. Customers configure the style of the frontend chat tab according to their taste. 

Features

  • Live Chat tab on the frontend;
  • Backend window, containing the list of users to communicate with;
  • Ability to set types of questions that a customer can select before starting a chat;
  • Sending and receiving offline messages;
  • Configurable tab design;
  • Sound signal;
  • Multiple operators can be added;
  • All information about chats and users is saved and can exported in CSV format;
  • Emoticons available for both customers and operators;
  • Operators can switch chats;
  • Several operators can participate in one chat.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Testimonials

Simple module, working without any problem, really useful

Stefano P. www.bluedream.it

helpfull support who helped me to correct a bugrnthanks

Eric S. esimport.fr

Works great, need some help with a translation, the customer support was very helpfull.

Alejandro s. almacenessanpedro.com.mx

Frequently purchased together

Live Chat
Extended Registration
Infinite Scroll Premium
  • BELVG Developed by

    PrestaShop v1.4.0.1 - v1.6.1.15 Compatibility

  • Community developer Developed by

    PrestaShop v1.4.0.1 - v1.6.1.15 Compatibility

  • Kiwik Developed by

    PrestaShop v1.5.1.0 - v1.7.2.1 Compatibility

$184.97 Add all three to cart

Items from the same developer - Show more details

What's New in Version 2.1.0(05/24/2016)

  • Ability to set types of questions that a customer can select before starting a chat;
  • Multiple operators can be added;
  • All information about chats and users is saved and can exported in CSV format;
  • Emoticons available for both customers and operators;
  • Several operators can participate in one chat.

About the developer, BELVG

BELVG

If you are looking for a reliable technical solutions partner for your store, you’ve come to the right place. As an officially certified company and we are working on new modules and templates for over 4 years. We take pride in our coding practices as well as our support so if you want more from any of our modules – we are happy to customize your experience. We are glad to welcome you as our client and hope for long-term relationships with you!

Question?
Need help?

This developer answers your questions in:
en fr ru

$74.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.4.0.1 - v1.6.1.15

  • Version 2.1.0 (05/24/2016)

  • Already translated into en

Questions? Contact the developer
This developer answers your questions in:

en fr ru