Support & Online Chat - PrestaShop Modules

Add a live chat to your shop and optimize your customer support!

Test a chat feature to talk with your store visitors: 68% of internet users begin an instant messaging conversation and nearly one in two conclude a purchase. Don't lost a single sale! Not enough time to respond to your visitors? Offer to call them back. This way, those who want to be called back give you their phone number so that you can call them back at the time they want. Direct contact with your customers is the most encouraging way to convince them to buy on your store, use it!

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73 products

PrestaShop Social with Facebook & Instagram

by PRESTASHOP

(105)

Turn your followers on Facebook and Instagram into buyers with PrestaShop Social. Build your way to successful data-driven marketing using the power of the Meta Pixel and the Conversions API.

Made by PrestaShop

Free

Smartsupp Live Chat & AI Chatbots

by Smartsupp

(219)

Drive your online sales through conversational ecommerce. Smartsupp combines live chat, chatbots, and video recordings into an affordable package that saves you time and resources in order to help you turn your visitors into loyal customers.

Customer satisfaction: Partner of the year

Free

Tidio - Live Chat & AI Chatbots

by PrestaShop Partners

(6)

Tidio is an all-in-one customer experience solution with live chat, AI chatbots, and multichannel communication

Online Chat

With the Online Chat module developed by PrestaShop, you can finally offer an online chat system on your shop to have discussions with your customers. This communication tool has become vital for e-commerce stores and allows you to create stronger relationships with your customers by guiding and advising them in their purchases in real time. With this module that requires no subscription, im

Made by PrestaShop

$124.99

WhatsApp Live Chat With Customers & WhatsApp Business

by Idnovate

(313)

Chat with your customers through WhatsApp, the most popular messaging app. Essential module for your shop. It will enable you to create stronger relationships with your customers guiding and assisting them with their purchases in real time.

Customer satisfaction: Agencies' choice

$79.99

Live Chat, Contact form and Ticketing System

by PrestaHero

(52)

Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.

Modules Partner Creator

$109.99

All-in-One - Live Chat, WhatsApp, Call Back, Messenger

by Community developer

(112)

Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio, Intercom, Zendesk help desk chat, Telegram, Crisp, VK chat, Slack, Email, Smartsupp, LiveChat Pro, Live helper, Zalo, Tidio, LiveZilla, contact page, email

+2500 downloads!

$79.99

Live Chat Pro (All in One Messaging)

by ProQuality

(312)

Our module is the most advanced chat module on prestashop marketplace with the highest number of download and reviews. The module is trusted by thousands of customers across the world.

Modules Partner Creator

$79.99

Tawk.to - The Best Free Livechat - Multilanguage

by Idnovate

(59)

Tawk.to is a messaging app that lets you chat with visitors on your store. Tawk.to Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.

Modules Partner Creator

$79.99

WhatsApp Integration PRO - Quick Order, Chat, Agents

by Community developer

(31)

Allow visitors to place new orders using WhatsApp and increase your conversion rate. Customers and admin will get an order summary on WhatsApp. Aditionally, orders will be automatically created in backend.

$79.99

Call For Price + Call Back Product Button

by MyPrestaModules

(27)

This module allows you to enable/disable your “Add to cart” button for those products that don’t have a fixed price. Instead a button “Call for price” or any other text will be displayed.

Modules Partner Creator

$79.99

Conversion Pack Premium

by PRESTASHOP

(4)

Increase your conversion using different marketing tools: Online Chat: Offers the opportunity to customers to talk directly with an advisor increase a conversion rate up to 45% Cart Abandonment Reminder Pro: Boost your recovery rate up to 29% of abandoned shopping carts Average Cart Booster (Cross-selling): to push some discounted products in the shopping cart summary can increase cart av

-$55

$493.99

Conversion Pack Start

by PRESTASHOP

(3)

-$20

$293.99

Conversion Pack Advanced

by PRESTASHOP

(3)

-$30

$408.99

Official Zendesk

by PrestaShop Partners

(55)

Contextualize your customer interactions by seeing their latest orders when managing tickets inside Zendesk. Order details such as status, total, creation date, and products names and quantities are all visible from within Zendesk.

Official Partner

Free

Shopylinker - Guided SEO and UX improvement: Up sales

by PrestaShop Partners

(4)

Innovative all-in-one system that will allow you to increase sales, increasing visits and the conversion rate to sales. Increase revenue and reduce costs by integrating your store with Shopylinker.

Official Partner

Download

External charges possible

15 free trial days

Messenger - Customer Live Chat

by WebshopWorks

(32)

Get in touch with your potential or returning customers and increase your sales by using the power of the most used social network. It is responsive, fast and easy to customize.

Modules Partner Creator

$79.99

Call me - Call back

by SeoSA

(4)

Сonvenient Call back module on your siteAnimated button with callback request form for your customersFields: Name, Phone, TimeNotification comes to email and to BackOffice of siteMaintains contact with customers and increases sales

Modules Partner Creator

$79.99

Freshdesk

by Community developer

(14)

With Freshdesk you can view, create and track tickets, and access your knowledge base via contact widget and chat, plan subscription limits

$79.99

Customer Service Attachments

by Community developer

Allow your team and your customers to add attachments in customer service exchanges.

$109.99

Facebook Messenger Chat

by PrestaShop Partners

Let's make it easier for your customers to contact you with Facebook Messenger. Many of your customers are already using Facebook Messenger. It's time to give them the option to chat with you in a way that feels familiar, trustworthy, and fun.

Official Partner

Download

Additional charges possible

14 free trial days

GPT-ChatBot Pro

by Community developer

Add a configurable AI-powered chat module that integrates with ChatGPT, providing instant customer support, personalized responses, and an enhanced user experience, driving sales and customer satisfaction on your website.

$79.99

Chatbot by Botnation

by PrestaShop Partners

Chatbot Botnation plugin will allow you to set up a chatbot built with Botnation.AI on your Prestashop website.

Official Partner

Free

Chat Network for Facebook Messenger & WhatsApp-chats

by Business Tech

Install Facebook Messenger and WhatsApp chats on your website and chat with your customers in real time, whether they are logged in to Facebook or not. Increase your conversion rate by identifying products in instant messaging

Modules Partner Creator

$79.99

WhatsApp Live Chat Pro

by HiPresta

(3)

Add WhatsApp chatbox and widgets to your website and significantly improve the quality of customer support using one of the most well-known and used messenger.

Modules Partner Creator

$79.99

Call Back - Request Call Back Form

by FME Modules

(5)

Prestashop Call Back Module allows you to add floating call-back form at the bottom or on the left/right of your store pages. Allow visitors to schedule a call back at their own convenience. Multiple rules to select when to show call back form.

Modules Partner Creator

$79.99

Help-Desk | Online Customer Support

by Webkul

(6)

Provide your customers with high-quality support by integrating the Helpdesk ticketing system into your PrestaShop store. Receive customer queries and issues in the form of tickets. Create multiple agents & groups and assign tickets to them.

Modules Partner Creator

$158.99

Advanced Call Back Requests

by HiPresta

(3)

The Advanced Call Back Requests PrestaShop module is a powerful tool that allows customers to request a call back from merchants directly from the merchant's website. Click now to see how to boost your customer service and improve response time.

Modules Partner Creator

$79.99

Ideta Livechat & Chatbot

by PrestaShop Partners

Deploy a livechat and chatbot on your store to answer either automatically or by hand questions from your customers. Automate customer support and enable 24/7 support with AI.

Official Partner

Download

Additional charges possible

30 free trial days

WhatsApp Business Order Notifications | Sales Campaign

by Webkul

(8)

Send WhatsApp Notifications for Order Confirmation, Status Update and Tracking Number to your customers on their WhatsApp number through WhatsApp Business module. Moreover, create sales campaign and send notifications for the same.

Modules Partner Creator

$79.99

WhatsApp Click to Chat

by ELEGANTAL

WhatsApp Click to Chat module allows your customers to start a conversation with you on WhatsApp without having your phone number saved in their phone's address book. By clicking the WhatsApp icon, a chat with you will open automatically.

Modules Partner Creator

$79.99

Help Desk, Support Management

by Community developer

(10)

With help desk module let your customers submit inquiries and complaints, it will ensure that all customer disputes are taken care of in timely manner.

$79.99

Oct8ne - Visual chat

by Community developer

Guide your customers throughout the purchase process by showing and recommending products from your catalog.

Official Partner

$79.99

Messenger and Predefined Messages

by Community developer

(32)

Allow customers that visit your website to contact the support using the most reliable and used social website: Facebook

$94.99

by FME Modules

Prestashop Login as Customer for Admin is a useful and time saver module developed by FME. It helps the admins to access user accounts by login in as a customer from the backend and experience the store as your customer.

Modules Partner Creator

$79.99

WhatsApp Order and WhatsApp Chat

by FME Modules

Prestashop WhatsApp Order and WhatsApp Chat allow your customers to directly order products using Whatsapp. It also offers live WhatsApp chat. Orders will be created automatically in the backend after the user has placed a WhatsApp order.

Modules Partner Creator

$79.99

Request a Call Back

by MyPrestaModules

(27)

Be most accessible to people. Let your customers order a free call back about the products they are interested in.

Modules Partner Creator

$79.99

LiveChat - Premium Live Chat with data tracking

by Community developer

LiveChat serves as an easy to use and effective way to interact with customers without them having to pick up the phone. With LiveChat, you can combine functionalities of live chat and help desk for sales increase and better customer satisfaction.

$79.99

Call Back Request

by Presta World

(4)

Call back request will increase sales in bulk, customer can request call back to admin to get clear about their doubts of products.It'll surely lead sales increase and make customer satisfy. Once customer get satisfy with response,

Modules Partner Creator

-10%

$72.49 $79.99

Zendesk - Zopim - Live Customers Chat

by Idnovate

(7)

Customize and translate the Zendesk Live Chat Widget to talk to your customers in real-time, the fastest way to engage your customers and increase your sales.

Modules Partner Creator

$79.99

Telegram Click to Chat

by ELEGANTAL

Telegram Click to Chat module allows your customers to start a conversation with you on Telegram without having your phone number saved in their phone's address book. By clicking the Telegram icon, a chat with you will open automatically.

Modules Partner Creator

$79.99

Callback Request Widget & Floating Contact

by Community developer

Callback, Call Tracking and contact form. Add modal and widgets to your website so your customers will ask you to contact them

$54.99

Call For Price - Hide Price & Add To Cart

by FME Modules

(8)

Allow your customers to call for prices regarding specific products or services, so that they are billed according to their preferences and liking. You can do this by using our Prestashop Call For Price module.

Modules Partner Creator

$79.99

PRO WhatsApp Chat - easy

by Community developer

Add WhatsApp module on your website and chat with your customers live. A fast, direct and intelligent way to improve the conversion rate of your messages, and increase results. An easy module to configure and adapt to your online store.

$79.99

WhatsApp Online Live Chat With Customers

by Community developer

(20)

WhatsApp Contact Button allows you to start a WhatsApp Chat directly from your shop.

$79.99

Messenger Live Chat With Customers

by Community developer

(15)

Facebook Messenger is a module allow put your facebook live chat box on your website, visitors can chat with you via Facebook Message. This is easy way to support and keep contact with your customers.

$79.99

Request product information through WhatsApp

by Arte & Informatica

(3)

Your customers will be able to ask for product information, directly from your shop through WhatsApp, without needing to add your number to their contacts.

$79.99

Crisp Chat - Free Livechat Solution

by Community developer

Give your customer messaging experience a human touch. Increase customer satisfaction using our live chat

$79.99

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Support & Online Chat - PrestaShop Modules

Add a live chat to your shop and optimize your customer support!

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Support & Online Chat - PrestaShop Modules

Add a live chat to your shop and optimize your customer support!

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