Support & Online Chat - PrestaShop Modules

PrestaShop Facebook allows you to easily feature your products on Facebook and Instagram so people can discover and buy them. Create Ads Campaigns from PrestaShop, increase traffic and optimize the performance of your campaigns by managing your data.

Drive your online sales through conversational ecommerce. Smartsupp combines live chat, chatbots, and video recordings into an affordable package that saves you time and resources in order to help you turn your visitors into loyal customers. 

Tidio is a customer service platform that allows you to actively generate more sales thanks to a live chat solution boosted with chatbots. It seamlessly integrates with Messenger, Instagram and email.Trusted by 300,000+ businesses

With the Online Chat module developed by PrestaShop, you can finally offer an online chat system on your shop to have discussions with your customers. This communication tool has become vital for e-commerce stores and allows you to create stronger relationships with your customers by guiding and advising them in their purchases in real time. With this module that requires no subscription, im

Chat with your customers through WhatsApp, the most popular messaging app. Essential module for your shop. It will enable you to create stronger relationships with your customers guiding and assisting them with their purchases in real time.

Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio, Intercom, Zendesk help desk chat, Telegram, Crisp, VK chat, Slack, Email, Smartsupp, LiveChat Pro, Live helper, Zalo, Tidio, LiveZilla, contact page, email

Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.

Our module is the most advanced chat module on prestashop marketplace with the highest number of download and reviews. The module is trusted by thousands of customers across the world.

Allow visitors to place new orders using WhatsApp and increase your conversion rate. Customers and admin will get an order summary on WhatsApp. Aditionally, orders will be automatically created in backend.

Tawk.to is a messaging app that lets you chat with visitors on your store. Tawk.to Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.

Increase your conversion using different marketing tools: Online Chat: Offers the opportunity to customers to talk directly with an advisor increase a conversion rate up to 45% Cart Abandonment Reminder Pro: Boost your recovery rate up to 29% of abandoned shopping carts Average Cart Booster (Cross-selling): to push some discounted products in the shopping cart summary can increase cart av

Increase your conversion using different marketing tools: Online Chat: Offers the opportunity to customers to talk directly with an advisor increase a conversion rate up to 45% Cart Abandonment Reminder Pro: Boost your recovery rate up to 29% of abandoned shopping carts

Increase your conversion using different marketing tools: Online Chat: Offers the opportunity to customers to talk directly with an advisor increase a conversion rate up to 45% Cart Abandonment Reminder Pro: Boost your recovery rate up to 29% of abandoned shopping carts Average Cart Booster (Cross-selling): to push some discounted products in the shopping cart summary can increase cart av

Contextualize your customer interactions by seeing their latest orders when managing tickets inside Zendesk. Order details such as status, total, creation date, and products names and quantities are all visible from within Zendesk.

With Freshdesk you can view, create and track tickets, and access your knowledge base via contact widget and chat, plan subscription limits

Chatbot Botnation plugin will allow you to set up a chatbot built with Botnation.AI on your Prestashop website.   

With help desk module let your customers submit inquiries and complaints, it will ensure that all customer disputes are taken care of in timely manner.

Add WhatsApp chatbox and widgets to your website and significantly improve the quality of customer support using one of the most well-known and used messenger.

Сonvenient Call back module on your siteAnimated button with callback request form for your customersFields: Name, Phone, TimeNotification comes to email and to BackOffice of siteMaintains contact with customers and increases sales

Be most accessible to people. Let your customers order a free call back about the products they are interested in.  

Provide your customers with high-quality support by integrating the Helpdesk ticketing system into your PrestaShop store. Receive customer queries and issues in the form of tickets. Create multiple agents & groups and assign tickets to them.

Install Facebook Messenger and WhatsApp chats on your website and chat with your customers in real time, whether they are logged in to Facebook or not. Increase your conversion rate by identifying products in instant messaging

This module allows you to enable/disable your “Add to cart” button for those products that don’t have a fixed price. Instead a button “Call for price” or any other text will be displayed.

Prestashop Call Back Module allows you to add floating call-back form at the bottom or on the left/right of your store pages. Allow visitors to schedule a call back at their own convenience.  Multiple rules to select when to show call back form.

Customize and translate the Zendesk Live Chat Widget to talk to your customers in real-time, the fastest way to engage your customers and increase your sales.

Get in touch with your potential or returning customers and increase your sales by using the power of the most used social network. It is responsive, fast and easy to customize.

Deploy a livechat and chatbot on your store to answer either automatically or by hand questions from your customers. Automate customer support and enable 24/7 support with AI.

Allow your team and your customers to add attachments in customer service exchanges.

WhatsApp Click to Chat module allows your customers to start a conversation with you on WhatsApp without having your phone number saved in their phone's address book. By clicking the WhatsApp icon, a chat with you will open automatically.

Send WhatsApp Notifications for Order Confirmation, Status Update and Tracking Number to your customers on their WhatsApp number through WhatsApp Business module. Moreover, create sales campaign and send notifications for the same.

Let your customers contact you through Whatsapp with just one click. Add a WhatsApp contact information box to your Store -- Fast support on instalation and Configuration --

Give your customer messaging experience a human touch. Increase customer satisfaction using our live chat

Freshchat - Live Chat by FreshworksTurn visitors into leads and customers into happy, engaged users. Freshchat is a modern messaging software built for teams who want to ace customer conversations-marketing, sales, or support.

Integrate LiveAgent’s fastest live chat widget to your eCommerce site and provide quick help to your customers Keep track of their orders, as they're displayed in your dashboard. Get all information about your customers in one place.

Prestashop WhatsApp Order and WhatsApp Chat allow your customers to directly order products using Whatsapp. It also offers live WhatsApp chat. Orders will be created automatically in the backend after the user has placed a WhatsApp order.

Prestashop Login as Customer for Admin is a useful and time saver module developed by FME. It helps the admins to access user accounts by login in as a customer from the backend and experience the store as your customer.

Allow your customers to call for prices regarding specific products or services, so that they are billed according to their preferences and liking. You can do this by using our Prestashop Call For Price module.

The Advanced Call Back Requests PrestaShop module is a powerful tool that allows customers to request a call back from merchants directly from the merchant's website. Click now to see how to boost your customer service and improve response time.

Your customers will be able to ask for product information, directly from your shop through WhatsApp, without needing to add your number to their contacts.

LiveChat serves as an easy to use and effective way to interact with customers without them having to pick up the phone. With LiveChat, you can combine functionalities of live chat and help desk for sales increase and better customer satisfaction.

WhatsApp Contact Button allows you to start a WhatsApp Chat directly from your shop.

Guide your customers throughout the purchase process by showing and recommending products from your catalog.

Allow customers that visit your website to contact the support using the most reliable and used social website: Facebook

Telegram Click to Chat module allows your customers to start a conversation with you on Telegram without having your phone number saved in their phone's address book. By clicking the Telegram icon, a chat with you will open automatically.

The module is very easy to configure and you can change the icon to see which one best suits your online store.

Facebook Messenger is a module allow put your facebook live chat box on your website, visitors can chat with you via Facebook Message. This is easy way to support and keep contact with your customers.

Allow store users to instantly contact you on WhatsApp Multi-agent chat for getting help. Communicate with customers via a reliable live chat support platform which increases sales & user experience.

Hassle-free live chat for customer support & business growth. Increase the ROI on your marketing efforts. Get started now to connect with real time visitors.