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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

I change my password Continue with PayPal
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LivePerson LiveChat + Messaging Module

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$71.49 $49.49
Home > PrestaShop Modules > Customers > Support & Online Chat > LivePerson LiveChat + Messaging
LivePerson LiveChat + Messaging

LivePerson LiveChat + Messaging Module

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Developed by Community developer
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V1.6.0.V4 - 1.6.1.24
From V1.6.0.4 to V1.6.1.24

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Overview

LiveEngage is the modern way to talk to visitors whether they’re on your site via desktop or on their mobile devices. Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you can interact with your customers however they want, from one easy-to-use platform.

What this module does for you

insert_chart Encourage visitors to complete purchases
headset Improve customer relations
  • Fast and simple setup
  • Connect with prospects and customers in real-time
  • Create and maintain time saving pre-written responses
  • Increase customer satisfaction
  • Strengthen brand loyalty
  • Increase sales conversion
  • Stay connected with your visitors and customers on the go with the LiveEngage mobile app
  • Out-of-the-box KPI reporting metrics that track engagement performance, agent effectiveness, and real time data on customer satisfaction
  • Fully customize aspects of the LiveEngage platform to match your brand's look and feel
  • Protect your consumers’ information with enterprise-grade security and stability

What your customers will like

Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you’ll be able to connect with prospects and customers via their preferred method of engagement and build a relationship.

Installation

If you have any questions about “getting started, or features in LiveEngage, please visit our Support Community at http://support.liveperson.com/. If you can’t find the answers you need, don’t worry we are here to help, so chat with our agents. 

Other

*All LivePerson support is provided in the following languages: English, Spanish. 

You have a question ?

This developer answers your questions in:
cs, de, it, nl, pl, tr, pt, ru, zh, es, fr, en
message   Contact the developer

Technical sheet

Latest update

07/10/2015

Available in

fr, en

PrestaShop Compatibility

V1.6.0.4 - V1.6.1.24

Module version

V 1.0.1

Number of downloads

35,795

Level

Beginners

Developer

Community developer

Developer languages

cs, de, it, nl, pl, tr, pt, ru, zh, es, fr, en +8

Included in PrestaShop

Yes

Account required on a third-party service

Yes

Category

Support & Online Chat

Features

  • Deliver the right chat invitation to the right customer at the right time:
    • Display click-to-chat buttons so customers and visitors can request to chat whenever they need help
    • Monitor visitor activity in real time and push proactive chat invitations to high value visitors on important product pages, and send targeted offers to hesitating customers about to abandon their cart. Make more sales; increase your conversion rates by more than 25%!
  • Make the most of mobile for both you and your customers:
    • Chat with your customers and prospects from any device
    • Have the flexibility to stay connected with your customers on the go, wherever you are with the LiveEngage mobile app
  • Customization to match your needs and brand:
    • Get complete control over your chat window’s colors, themes, and CSS
    • Integrate easily with the LiveEngage platform to provide additional connection options including voice and content
  • Real-time contextual & analytics reporting:
    • LiveEngage empowers companies to drive and optimize their digital engagement strategy on the fly with real-time and long-term operational KPI’s, reports, and dashboards
  • Empower your agents to create meaningful connections and increase efficiency:
    • Handle multiple conversations simultaneously with a workspace that has all the tools needed to increase efficiency
    • Obtain detailed information about the chatter - including customer records, geographic location, what search engine or marketing campaign they came from
    • Provide hands-on assistance with text-highlighting and co-browsing capabilities
  • Protect your consumers’ information with enterprise-grade security and stability:      
    • LivePerson complies with ISO 27001, SOC 2, PCI-DSS, SSAE 16 SOC 2, SOX, FISC, EU Privacy and other security standards 
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Support and updates

At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

You can cancel your subscription at any time, before the end of the current period.

Services included in your subscription:

  • Security updates
  • Compatibility updates
  • Developments and upcoming features
  • Unlimited support

Want more details? Check out the most frequently asked questions about Business Care.


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You have a question ?

This developer answers your questions in:
cs, de, it, nl, pl, tr, pt, ru, zh, es, fr, en
message   Contact the developer

About this developer

Listed products

1

Developer since

11/06/2014

Country

United States

Support languages

cs, de, it, nl, pl, tr, pt, ru, zh, es, fr, en

Community developer

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