Improve customer relations
Help acquire new customers
Thanks to our SMS module you can use the most effective communication method available in just a few clicks. 97% of SMS messages are received, which makes it the number one tool for communicating in a quick, effective, and relevant manner.
The text messages don't replace your emails, they are an additional tool which allow you to contact a potential or existing customer in a few seconds thanks to the automation made possible by this SMS Prestashop module.
For example, in the 24 hours after their visit to the site, you can send a reminder to a customer who didn't create an order with the items in their cart. You can also send an SMS with a special offer for your customer's birthday.
Thanks to this personalized digitalization of your customer experience, you can show your customer how ready you are to listen to their every need. In fact, making customers loyal is becoming more and more complicated nowadays because they need to feel understood and listened to. Thanks to the SMS messages, you can be sure to contact them at the desired time (without worrying about spamming them as with email for example). Text messages also allow you to make sure that your message will be heard (the information retention rate for SMS messages is 40% for a potential customer and goes up to 80% for existing customers).
Your customer's order has been sent? Let them know by text!
The only limit when using the SMS service is your imagination!