Necessary update of your password on PrestaShop Addons


You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.


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Your data will be transferred to the Partner when you download this module.

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Yummy, your shop will love it! Your product has been successfully downloaded Need a hand to install it in your PrestaShop store? Follow our tutorial: How to install a paid or free module Addons

Questions and answers by users (FAQ)

Questions and answers by users (FAQ) Module

Developed by Alcalink
V1.7.0.0 - V1.7.8.8
From V1.7.0.0 to V1.7.8.8


Install in your Store a comfortable system with which users can ask questions about the Store, Products and Categories. You can respond as an administrator or validate the response of other users (customers) 100% configurable from the backoffice

What this module does for you

insert_chart Provide customers reinsurance
You will have a useful tool for your store, a system that is also used by big marketplaces to improve the experience of their users, thus promoting the sale of their products. An area where users can ask questions and share doubts about any article, category or, in general, about your store on the home page.

As a seller, you will be able to comfortably answer questions from your backoffice, leaving your answer visible in the store for future users to consult. A tool with which to provide solutions and confidence.

What your customers will like

With this question and answer system you will offer high value content for your customers.

- Resolution of doubts. The user will be able to consult previous questions and answers to solve their doubts at the moment.

- Improve the user experience. Easily solve questions about the Store, Product and Category without having to go to customer service channels.

- Build user confidence. It allows other users and/or clients to be the ones to respond based on their experience with the Store.


The installation of the module is simple, install and start using. Check the Module Settings tab to set the system the way you want.

You have a question ?

This developer answers your questions in:
es, en

Technical sheet

Latest update


Available in

en, es, fr, it

PrestaShop Compatibility

V1.7.0.0 - V1.7.8.8

Compatibility MultiShop 

Yes info

Module version

V 1.0.0

Number of downloads






Developer languages

es, en


FAQ (Frequently Asked Questions)


  • System of questions and answers (FAQ) by users for the Product, Category and Home page.
  • Separation by language. Each question and its answers will only be available in the language in which the question was asked.
  • Question Finder. When the user writes his question, simultaneously, the system will perform a search among the questions already made to show similar results, avoiding the duplication of questions.
  • Validation of questions/answers. If you wish, you can make questions and/or answers require validation by the Administrator. 100% configurable.
  • Order best answers. Users will be able to vote for the most useful answers with a simple “like” and “dislike” button voting system.
  • Purchased Product answers. If you wish, you can activate the Product question answers only for those customers who have made the purchase of said product.
  • Questions and main answers with structured data for search engines (FAQ Schema).

What's New in Version 1.0.0(10/18/2022)

  • New module

Support and updates

At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

You can cancel your subscription at any time, before the end of the current period.

Services included in your subscription:

  • Security updates
  • Compatibility updates
  • Developments and upcoming features
  • Unlimited support

Want more details? Check out the most frequently asked questions about Business Care.

You have a question ?

This developer answers your questions in:
es, en

About this developer

Expertise Level


Listed products


Developer since




Support languages

es, en

Experts in customized development, our team is composed by professionals specialized in Prestashop. Our full-Stack Developers carry out all areas of a project in Prestashop.