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Send Proactive Messages

Send Proactive Messages Module

Developed by Community developer
  • PrestaShop -
module - Customer Service - Send Proactive Messages - 1
module - Customer Service - Send Proactive Messages - 2
module - Customer Service - Send Proactive Messages - 3


This module allows you to initiate communication with a customer via a new button in Customer Service.
The new message will be saved as a new thread in Customer Service.

What this product does for you


Customer relations Improve customer relations

Send message to your customers.


  • Add 'New message to a customer' button to Customer Service area
  • Select customer with autocomplete by name, email or ID
  • Message will appear as a new thread in Customer Service
  • Easy to install and use
  • Available in English and German

Frequently bought together

Add "Send Proactive Messages" to your cart along with:

  • Tired of receiving spam emails? Our module allows you to integrate Google protection on your registration and contact form. Spam emails are blocked. Your customers do not need to copy anti-robot code.

  • Upgrade PrestaShop 1.4, 1.5 or 1.6 to PrestaShop 1.7.x for an instant! MigrationPro is the best PrestaShop to PrestaShop migration module that helps you migrate all your data and keep your shop always fully up-to-date.


Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


  • Install the module
  • Optional: clear caches

What's New in Version 1.0.0(01/06/2017)

  • First release

About the developer

Community developer

Need help?

This developer answers your questions in:
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  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.6.0.4 - v1.6.1.24

  • Version 1.0.0 (01/06/2017)

  • Available in EN, DE

Questions? Contact the developer
This developer answers your questions in:

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