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Knowband - Login as a Customer Module
Developed by
Knowband
Best seller
V1.6.0.4 - V1.7.8.8
From V1.6.0.4 to V1.7.8.8
Overview
The Prestashop Login as Customer addon allows you to log into the eCommerce store as a customer from your back-end. The admin can login and get an access to the customer's account without knowing the password.
What this module does for you
event_available
Improve customer service management
The Prestashop module allows the store admin to browse their site as any of the registered customers. This helps them detect the problems that the customers might be facing during their online transaction. Listed below are some of the features offered to the e-merchants by the module.
- Prestashop login as customer addon allows the admin to browse the website as a customer without even knowing the password. The store owner can get an access to the account of any of the customers except for the guest visitors.
- The store owner can enable the functionality to display the search bar at the top of the admin interface. All the Prestashop store admin needs to do is to search the email id of the customers. On clicking the id, the admin will be redirected to the front end of the website logged in as that particular customer.
- Prestashop Login as Client module allows the admin to track the orders and the cart of the user from the front-end.
- By getting an access to the user’s account, the store owner can improve the customer relations. The support team can assist the customer in the process of placing their order. Whether the store visitor is not able to add a product to the cart or he’s unable to use a coupon code, the team can help them throughout the transaction just by logging into the account of the customer. Just by taking the remote access to their account, the admin can resolve their problem in an efficient way.
- By browsing the site as an end-user, the admin can test the functioning of the website effectively and optimize its features from the user’s perspective.
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Total price:
$320.47
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