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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Overview

Tidio is a customer service platform that allows you to actively generate more sales thanks to a live chat solution boosted with chatbots. It seamlessly integrates with Messenger, Instagram and email.Trusted by 300,000+ businesses

What this module does for you

insert_chart Encourage visitors to complete purchases
Provide the best possible customer service and increase your sales.

Tidio is a multichannel customer support tool for instant communication with your website visitors and customers. With live chat and chatbots, you can answer their questions in an instant and solve problems faster. Using Tidio will improve your customer’s experience, increase their loyalty and as a result, increase your conversion rate. And yes - it is available for free.

What makes Tidio so effective in generating sales?

  • As many as 75% of online customers said they expect help within five minutes. Integrate your live chat, email inbox, Messenger, and Instagram into one multichannel communicator and answer your customers in an instant!
  • Ready-to-use chatbot templates for answering repetitive questions and performing simple tasks. What’s more—we have used machine learning to make your bot understand your customer’s intentions.
  • Actionable statistics that show how effective and useful for your customer are your chatbots
  • Live visitors’ list that shows who is visiting your website in real-time and allows you to monitor which part of your website they are browsing

What differentiates Tidio?

  • Simplicity—it takes only 5 minutes to install the chat widget and start conversations with your customers
  • 300.000 businesses generated 20M leads and $500M additional revenue
  • Unique chatbot builder - 100% codeless.
  • Built-in chatbot templates empowered with AI
  • Customizable, beautifully designed widget
  • Integrations with email, Messenger, Instagram
  • A free mobile app for iOS and AndroidExcellent customer support available for you 24/5

Sample tactics you can implement in 5 minutes to boost your sales:

  • Stop 60% of customers from abandoning their carts by offering a discount or free shipping
  • Welcome every website visitor and encourage them to make purchases by giving personalized discounts o informing them about special offers
  • Send a personalized message to those who want to leave your website
  • Welcome returning visitors and customers with a personalized message
  • Monitor visitor activity and recommend best-selling products
  • Run upselling bot to increase the average order value

Numbers behind Tidio

  • The 4th most popular live chat solution with over 300.000+ active users
  • 20M leads generated and $500M additional revenue with Tidio
  • Thousands of positive reviews 
  • 20+ built-in, ready to use chatbots
  • 24/5 support to solve your problems and help you improve your business with Tidio


What your customers will like

  • the fastest communication channel you can imagine
  • self-service
  • communication over live chat, Messenger, Instagram or email
  • easy access to promotions, faq's etc.

You have a question ?

This developer answers your questions in:
en

Technical sheet

Latest update

10/18/2021

Available in

en, es, fr, mx, ru

PrestaShop Compatibility

V1.6.0.4 - V1.7.8.0

Compatibility MultiShop 

Yes info

Module version

V 1.1.0

Number of downloads

232

Documentation

Included

Developer

PrestaShop Partners

Developer languages

en

Included in PrestaShop

Yes

Category

Support & Online Chat

Features

  • A lightweight and customizable widget that will work great with your branding and is 100% mobile-friendly
  • Free mobile app (iOS & Android) to communicate with your customers from anywhere and anytime with live chat
  • Incoming visitor notifications to engage them as soon as they come to your website
  • Viewed pages list to see where your visitors are and offer them specific assistance
  • Live typing preview to stay on top of conversations and prepare your answers
  • Quick responses to speed you answering most common questions via live chat.
  • Ready to use built-in chatbots and a visual editor to build them from scratch without coding
  • Fantastic 24/5 support;
  • Support for 20+ integrations + Zapier
  • Natural Language Processing (NLP) technology to quickly identify frequently used words and help your customers with simple inquiries

Recommendation

What do our customers say?

"Outstanding Live Chat Bot with great support. We have been using Tidio's service for more than three consecutive years without any incident. One of the best things about Tidio is creating different scenarios when creating a bot for your website, not to mention that they now also have templates to send mass mailings"
Jesus S. Digital Communications Manager, Small-Business

“I run it on all of my online stores and even my blog!I absolutely love Tidio. The automated chatbot has saved me a ton of times, help me capture sales that I may not have otherwise, and my customers love that it can answer most of the questions they have! I run it on all 3 stores and 2 WordPress blogs! HIGHLY RECOMMEND”
Thomas N. Owner, Small-Business

"So excited about Tidio!I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!”
Donna T, Co-Founder, Marketing and Advertising, Mid-size business

“It's been good in generating upsell and abandoned carts! Awesome quick response from customer service reps. Highly recommend.”
Owner, The candle online shop

What's New in Version 1.1.0(10/18/2021)

  • New languages added: Russian, Spanish (Mexican)

You have a question ?

This developer answers your questions in:
en

About this developer

Listed products

1

Developer since

08/09/2021

Country

Poland

Support languages

en

PrestaShop Partners
PrestaShop partners with e-commerce leaders from all over the world to bring you all the tools you need to make your e-commerce project a success. From payment systems to delivery solutions to marketing services, find the right service for your business. Start selling online now.
Our e-commerce software integrates perfectly with all our partners' solutions, thanks to the modules we have developed in collaboration with them.

Download them for free and subscribe to offers that have been specially negotiated by our teams!

These modules are subject to a strict validation process, which focuses on security, and are managed by PrestaShop to ensure the best possible experience.