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Necessary update of your password on PrestaShop Addons

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You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Buy Products via WhatsApp

Buy Products via WhatsApp Module

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Developed by Webkul
From V1.6.0.4 to V1.7.8.6

Overview

Buy Products via WhatsApp is designed to increase engagement with customers through the use of very popular messaging platform. It allows your visitors/customers to chat, raise queries & place order of products on WhatsApp.

What this module does for you

headset Improve customer relations
WhatsApp is one of the most used online messaging platforms across the world. The vast & ever-increasing user base is proof of its popularity.

Integration of messaging platforms like WhatsApp & social media platforms like Instagram in eCommerce is quite frequent these days. Cause of the benefits & the potential to reach a large user base, eCommerce is not untouched by them. The only reason behind it is that eCommerce always tries to seize the opportunity, wherever possible.

Increases Conversion Rate/Sales

Not all the people who are crawling through pages of your eCommerce store are tech-savvy. Even then, those people crawl through the e-stores to find something they like & get it ordered with someone’s help. This is not possible always & there is a high chance that you might lose this potential customer/sale.

In such cases, providing an option of WhatsApp for raising queries/placing order can become very beneficial as most people are now aware & acquainted with WhatsApp functionalities. And, the likeliness to convert that customer on WhatsApp would go significantly higher.

Aid in resolving queries/doubts quickly

WhatsApp with its fast messaging services could help you to increase the customer service quality. Nowadays, any customer facing any difficulty on an eCommerce store while performing any action always wants a suitable/fast contact channel. So that he/she can easily raise queries to know the solution in real-time.

With the integration of this module, you would also be providing your customer's functionality to initiate a chat. So that they can raise queries, enquire about products/delivery etc. Quick response will ensure customers about the service quality & they will always want to come back to a shop where they get maximum customer satisfaction.

Apart from the above, some other useful features for merchants are:
  • Offer your customers to buy products via WhatsApp.
  • Show WhatsApp share button on product tiles as well as product page.
  • Choose to show contact via the WhatsApp button on the header & footer.
  • Customize the name of the WhatsApp contact button.
  • Also, choose to customize the name & view of the WhatsApp share button.
  • Customize the message for product share on WhatsApp.
  • Select the categories to show the product share button.
  • Choose the product share message format.
  • Allow customers to either send cart details or order details.
  • Customize the name of the checkout popup title & checkout button name.
  • Also, customize the view/look of the checkout button.
  • Select the default WhatsApp order status.
  • Enable the product details that you want your customers to send in cart details or order details message.
  • Choose to show WhatsApp contact button, share button & checkout button only on mobile.
  • Offer your customers to apply voucher in their WhatsApp orders.
  • Also, create vouchers from the configuration page itself, if there exists no voucher.

What your customers will like

The customer enjoys the following benefits at their end:
  • An easy & fast messaging channel to share products & place orders becomes available for customers.
  • A functionality to initiate a chat with admin for general queries on WhatsApp.

Installation

Follow the standard installation procedure:
  • Go to the back office-> Module Manager -> Upload a module
  • Upload zip file of 'Buy Products via WhatsApp'
  • The module will automatically get installed on your Prestashop

Other

Note: "In case of any discrepancy, the functionalities/features of the module written in the English language will be final"

You have a question ?

This developer answers your questions in:
en

Technical sheet

Latest update

06/11/2021

Available in

en, bg, de, es, fr, it, pt, ro, ru +3

PrestaShop Compatibility

V1.6.0.4 - V1.7.8.6

Compatibility MultiShop 

Yes info

Module version

V 4.0.0

Number of downloads

3

Documentation

Included

Developer

Webkul

Developer languages

en

Category

Support & Online Chat

Features

  • Offer your customers to buy products via WhatsApp.
  • Show WhatsApp share button on product tiles as well as product page.
  • Choose to show contact via the WhatsApp button on the header & footer.
  • Customize the name of the WhatsApp contact button.
  • Also, choose to customize the name & view of the WhatsApp share button.
  • Customize the message for product share on WhatsApp.
  • Select the categories to show the product share button.
  • Choose the product share message format.
  • Allow customers to either send cart details or order details.
  • Customize the name of the checkout popup title & checkout button name.
  • Also, customize the view/look of the checkout button.
  • Select the default WhatsApp order status.
  • Enable the product details that you want your customers to send in cart details or order details message.
  • Choose to show WhatsApp contact button, share button & checkout button only on mobile.
  • Offer your customers to apply voucher in their WhatsApp orders.
  • Also, create vouchers from the configuration page itself, if there exists no voucher.

Frequently Asked Questions(FAQs):

Q: What is the process to buy products on Whatsapp?
A: There are two ways in which an admin can allow customers to create orders via WhatsApp. Those two ways are: 
1) The first way is to send the product details on WhatsApp. And, after that, an admin will create the order manually on the customer’s behalf. Here, an important thing to note is that an admin can decide which product details will be shared in a message. 
2) The second way allows customers to create the order & send the order details.   

Q: Can we also share products on Whatsapp using this module?
A: Well yes, the WhatsApp share button is available on product tiles as well as the product page.   

Q: Is there a chat system available?
A: Yes, the customers can initiate a chat with the admin on Whatsapp.   

Q: Is it possible to restrict products from sharing via Whatsapp?
A: Yes, you can select the categories on which you want to show the “Product Share” button. Thus, on the products of the selected category only, the Product Share option will appear.
 
Q: Can the discount be applied on the orders done through Whatsapp?
A: Yes, there is an option to allow the application of vouchers for WhatsApp orders too.

Recommendation

Our guarantees:

✪ We are a PrestaShop Gold Partner agency with a team of experienced PrestaShop developers.
✪ We have been accredited with “SuperHero” Expertise Level & we were able to achieve this with lesser response time and quality service.
✪ We intend to provide 100% satisfaction to our customers with their purchase.
✪ We will also help you with the installation and configuration of the module in case if it’s required.

✔ We can customize the module according to your requirement. You can contact us for a quote.
✔ We would really appreciate your 5-star rating and comments about our modules & support. It helps us with the development of new modules and the improvement of the already developed modules.

If you have any doubts or queries regarding our module, please send us a message. We would be more than happy to assist you.

What's New in Version 4.0.0(06/11/2021)

  • Create voucher for WhatsApp orders.
  • Configure messages to share on WhatsApp chat.
  • Let customers share product details on WhatsApp.
  • Customer can create order and share cart details on WhatsApp.
  • Customer can initiate a chat with the admin on WhatsApp.

Support and updates

At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

You can cancel your subscription at any time, before the end of the current period.

Services included in your subscription:

  • Security updates
  • Compatibility updates
  • Developments and upcoming features
  • Unlimited support

Want more details? Check out the most frequently asked questions about Business Care.


You have a question ?

This developer answers your questions in:
en

About this developer

Expertise Level

Superhero

Listed products

194

Developer since

08/14/2012

Country

India

Support languages

en

Webkul

Webkul is one of the most trusted plugin maker in the open source community since 2010. We are web and mobile-based organization and have crafted more than 1000 products.