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Overview
Buy Products via WhatsApp is designed to increase engagement with customers through the use of very popular messaging platform. It allows your visitors/customers to chat, raise queries & place order of products on WhatsApp.
What this module does for you
headset
Improve customer relations
PrestaShop Buy Products via WhatsApp module is compatible with PrestaShop version 8.x.x.
This module is MultiShop compatible.
WhatsApp is one of the most used online messaging platforms across the world. The vast & ever-increasing user base is proof of its popularity.
Integration of messaging platforms like WhatsApp & social media platforms like Instagram in eCommerce is quite frequent these days. Cause of the benefits & the potential to reach a large user base, eCommerce is not untouched by them. The only reason behind it is that eCommerce always tries to seize the opportunity, wherever possible.
Increases Conversion Rate/Sales
Not all the people who are crawling through pages of your eCommerce store are tech-savvy. Even then, those people crawl through the e-stores to find something they like & get it ordered with someone’s help. This is not possible always & there is a high chance that you might lose this potential customer/sale.
In such cases, providing an option of WhatsApp for raising queries/placing order can become very beneficial as most people are now aware & acquainted with WhatsApp functionalities. And, the likeliness to convert that customer on WhatsApp would go significantly higher.
Aid in resolving queries/doubts quickly
WhatsApp with its fast messaging services could help you to increase the customer service quality. Nowadays, any customer facing any difficulty on an eCommerce store while performing any action always wants a suitable/fast contact channel. So that he/she can easily raise queries to know the solution in real-time.
With the integration of this module, you would also be providing your customer's functionality to initiate a chat. So that they can raise queries, enquire about products/delivery etc. Quick response will ensure customers about the service quality & they will always want to come back to a shop where they get maximum customer satisfaction.
Apart from the above, some other useful features for merchants are:
- Offer your customers to buy products via WhatsApp.
- Show WhatsApp enquiry button on product tiles as well as product page.
- Choose to show contact via the WhatsApp button on the header & footer.
- Customize the name of the WhatsApp contact button.
- Also, choose to customize the name & view of the WhatsApp enquiry button.
- Customize the message for product enquiry on WhatsApp.
- Select the categories to show the product enquiry button.
- Choose the product enquiry message format.
- Allow customers to either send cart details or order details.
- Customize the name of the checkout popup title & checkout button name.
- Also, customize the view/look of the checkout button.
- Select the default WhatsApp order status.
- Enable the product details that you want your customers to send in cart details or order details message.
- Choose to show WhatsApp contact button, enquiry button & checkout button only on mobile.
- Offer your customers to apply voucher in their WhatsApp orders.
- Also, create vouchers from the configuration page itself, if there exists no voucher.
What your customers will like
The customer enjoys the following benefits at their end:
- An easy & fast messaging channel to enquire about products & place orders becomes available for customers.
- A functionality to initiate a chat with admin for general queries on WhatsApp.
Installation
Follow the standard installation procedure:
- Go to the back office-> Module Manager -> Upload a module
- Upload zip file of 'Buy Products via WhatsApp'
- The module will automatically get installed on your Prestashop
Other
Note: "In case of any discrepancy, the functionalities/features of the module written in the English language will be final"
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Total price:
$320.47
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