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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Yummy, your shop will love it! Your product has been successfully downloaded Need a hand to install it in your PrestaShop store? Follow our tutorial: How to install a paid or free module Addons

From V1.3.0.0 to V1.7.6.9
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$64.99 $94.99

Gallery

Overview

Reach out to website visitors to increase leads

What this module does for you

headset Improve customer relations
Quick and easy contact
Start chatting with your website visitors
Get in touch with potential customers and website visitors easily with the use of Trengo's user-friendly website chat. Customers can start talking directly and ask their questions while browsing through your website. Start using live chat right now and take your customer service to the next level! 

Live chat increases conversion
Get more customers and orders
A live chat can make your website more trustworthy for your website visitors. Next to that, a potential customer can more easily reach out to the organisation with their questions, instead of leaving your website without finding this information. Besides, a chat conversation gives your employees the opportunity to turn a lead into a customer! In average 25% of all the live chat conversations is from a potential lead that can be turned into a buying customer. 

Help multiple customers in real time
Answer multiple questions at the same time
Lower the threshold for customers to reach out to your organisation by implementing live chat in your customer service. Employees can easily answer multiple chat conversations at the same time. Instead of having undesirable queues within your call center, your customers can count on a fast answer to their questions while it still remains personal. 

Increase leads by using greetings
Draw the attention and initiate the conversation
The marketing tool marketeers wish for: greetings! By creating greetings within your live chat, a pop-up message will be send to the customer, inviting them to start a chat conversation on the website. A great way to increase the number of leads using our website widget. Besides, the succes of each greeting can be monitored to see what works best for the organisation! 


What your customers will like

  • Fast
  • Secure
  • Reliable
  • Scalable
  • Enjoyable
  • Unbeatable

Installation

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Technical sheet

    Latest update

    03/31/2020

    Available in

    en

    PrestaShop Compatibility

    V1.3.0.0 - V1.7.6.9

    Module version

    V 1.0.2

    Number of downloads

    1

    Documentation

    Included

    Developer

    Community developer

    Developer languages

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

    Category

    Support & Online Chat

    Features

    Chat greetings
    Easily set up triggers and automatically send greetings to the website visitor (increasing leads).

    Multi webshop
    Receive chat messages from multiple webshops or organizations at the same time in one inbox.

    Instant chat
    Say goodbye to form fields! Instant chatting ensures more conversations and leads.

    Forward to teams
    Ask what type of question it is, to forward the conversation automatically with the right team of employees.

    Save time and money
    See the question before the customer has asked it
    For an employee it is possible to see what a website visitor is currently typing. This way he can easily anticipate for the upcoming question: start looking for the right information, or think about an answer before a customer has even finished asking their question. This saves time for the employee and the customer has their answer even faster! By using the profile feature or connect one of the integrations with Trengo, all the information is at hand even faster. 

    Fast loading time of the live chat
    Important for search engines like Google
    The loading time of the website widget is super low! Since the widget has a size of only 300KB, making it small and powerful in comparison with the competitors. Not only enhances this the browsing ease for your customers, it also enhances the search ability score of your website! 

    Easy to add on the site
    Get it working within a few clicks
    Installing the live chat on your website is easy as cake: copy and paste the embed code and the live chat is good to go. Add the widget using Google Tag Manager, our Wordpress guidelines or ask your website builder to insert it on your website. If you choose to adjust your widget after it has been placed, these changes will be live immediately, no need to update the code!

    Recommendation

    Read the documentation

    What's New in Version 1.0.2(03/31/2020)

    • Initial release

    Legal compliance

    GDPR compliance

    This module is compliant with the European General Data Protection Regulation

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh