close

Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

close
Your data will be transferred to the Partner when you download this module.
close

I confirm my contact details to continue

close

Yummy, your shop will love it! Your product has been successfully downloaded Need a hand to install it in your PrestaShop store? Follow our tutorial: How to install a paid or free module Addons

Freshchat - Live Chat by Freshworks Module

Price
$59.99 $87.99
Freshchat - Live Chat by Freshworks

Freshchat - Live Chat by Freshworks Module

Freshchat - Live Chat by FreshworksTurn visitors into leads and customers into happy, engaged users. Freshchat is a modern messaging software built for teams who want to ace customer conversations-marketing, sales, or support.
From V1.3.0.0 to V1.7.6.4
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$59.99 $87.99

Gallery

Overview

Freshchat - Live Chat by Freshworks
Turn visitors into leads and customers into happy, engaged users. Freshchat is a modern messaging software built for teams who want to ace customer conversations-marketing, sales, or support.

What this module does for you

headset Improve customer relations
Engage before they exit and qualify leads with Bots
Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.

Get all the context you need to sell smarter
With events timeline, user information, and social profiles, know who you're talking to and what they are up to. Pull additional information from external tools to make data-backed conversations.

Don’t stop with selling. 
Support and delight customers
Talk to your users before it’s too late. Set up campaigns to onboard and educate new users, or retain and re-engage lapsing customers. Send announcements, get feedback, or share tips and best practices.


What your customers will like

Turn your website into a working conversion machine
Your website is an indispensable source for all your conversions and revenue. But here is the stumbling block: Content shock and attention scarcity are real — Visitors on an average spend 6 seconds on a site and drop off. With conversational, proactive, and automated 1:1 messaging, take your website out of the conversion vacuum. 

Installation

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Technical sheet

    Latest update

    02/20/2020

    Available in

    en, ro, sv, tr, zh

    PrestaShop Compatibility

    V1.3.0.0 - V1.7.6.4

    Module version

    V 1.0.2

    Number of downloads

    0

    Documentation

    Included

    Developer

    Community developer

    Developer languages

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

    Paid external service

    Yes

    Category

    Support & Online Chat

    Features


    Triggered Messages 
    Drive visitors to sign up for your product, check out items added to the cart, subscribe to your newsletter, and more.

    Email Campaigns
    Trigger or schedule email campaigns to drive signups or purchase with prospects - based on actions they take on your website, product, or app.

    Bots
    Let bots kick in to generate and qualify leads for your team with customized workflows designed to meet your goals.

    Visitor Intel 
    Get intel on who your visitors are, their navigation path, behavior on your site, and more to make conversations that resonate.

    Clearbit Integration
    Know who you’re talking to without imposing any lengthy forms on your website.

    In-app Messages
    Schedule proactive messages that get delivered inside your web and mobile app.

    Email Campaigns
    Trigger or schedule email campaigns to onboard new users, engage existing customers, announce offers or releases and gather customer feedback.

    User Segmentation
    Segment users based on their behavior, geography, and actions they perform or don’t perform.

    Campaign Insights
    Measure your campaign performance — sent, seen, and reply rates. Analyze and repeat.

    Multi-channel Messaging 
    Target mobile users and users who navigate away from the desktop app with push notifications.

    User Intel 
    Pull data from external software — your CRM system, email automation app or anything else. Bring everything inside Freshchat's team inbox to make data-driven conversations. 

    Message Channels 
    Enable users to start focussed conversations by creating multiple chat threads like Delivery, Support, Billing etc.

    In-messenger FAQs
    Break free from all self-service silos by bringing all your FAQs inside the messenger.

    IntelliAssign
    Route chats based on the skill level of your team members and their current chat load.

    Helpdesk Insights
    Get all the insight you need to deliver customer satisfaction with real time dashboard, helpdesk, and team member reporting.

    CoBrowsing
    Be on the same page as your users — Guide them remotely by accessing their screen and talking to them.

    The best of all worlds
    Integrate Freshchat with Slack, Facebook Messenger, WhatsApp, and Freshdesk for an all-encompassing support experience.

    OmniChat 
    Engage, sell, and support from anywhere on the web with the chrome extension.

    Multilingual Messenger
    The right words make or break the game. Customize your messenger in more than 33+ languages.

    Priority Inbox
    Stay on top of conversations that matter the most. Filter messages based on the response time due on them.

    Recommandation

    Read the documentation

    What's New in Version 1.0.2(02/20/2020)

    • Initial release

    Legal compliance

    GDPR compliance

    This module is compliant with the European General Data Protection Regulation

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh