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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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V1.6.0.4 - V1.7.8.2
From V1.6.0.4 to V1.7.8.2

Overview

Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio, Intercom, Zendesk help desk chat,  Telegram, Crisp, VK chat,  Slack,  Email, Smartsupp, LiveChat Pro, Live helper, Zalo, Tidio, LiveZilla, contact page, email

What this module does for you

headset Improve customer relations
Today messaging apps have over 2 billion monthly active users! They are convenient as many customers already use them in their daily lives and are comfortable and familiar with their use. They make customer service more personalized and efficient than ever given by enabling direct communication between customers and brand
 
Increase your conversion rate by opening multiple conversation channels. Instead of buying different social messaging modules get All-in-One module, which allows you to set any necessary contact methods just under one contact button. 

What your customers will like

Customer would feel more save and convenience having multiple contact channels with the merchant and can proceed conversation in the preferred social messenger even outside website.     

Installation

Module is installed in Prestashop regular installation method.
 
Besides detailed documentation, you can follow video tutorials
https://www.youtube.com/watch?v=c1WMhIENuTQ&list=PLrFkkWTRhQehlqVRPlfAR6OofQP70wCnU

Other

FAQ
 
Q.Does your module integrate with live chat systems?
A. Yes, we have several integration with most popular chat systems, and most of them has FREE options.
Tawk.to, Crisp, Zalo, Live Helper, Intercom.
 
Q.Can I add another system or link which doesn't exist in your integration list?
A. Yes, you can create link with icon/title to show in menu, also there option to add custom js code.
 
Q. Can I translate the module to different language?
A. Yes. You can translate module to different language using PrestaShop localization section, also some necessary fields in the module has language selector - menu items titles, call to action(prompt text messages), call back window.
 
Q. Is it possible to set time to show certain menu items specific time?
A. If you want to show specific item in desired time, you can easily set day of weeks and time. Per example if you want to hide a link to your whatsapp when you are not available you can set it. Usually it is needed for non working hours for live chat
 
Q. Is it possible more than WhatsApp button?
A. You can add as many the same channel buttons as possible, not only whatsapp, but also any other. Check our demo to see 2 WhatsApps
 
Q. I don't need all these channels what you have in your demo.
A. You can have 1 or more channels. Per example if you need to display only 1 messenger, you can turn off others. We just show in demo most of the existing channels (we have so many that they don't fit in to window).
 
Q. I need to show different settings and/or channels for mobile and desktop
A. We have option to set settings independently for mobile and desktop.
 
Q. I’ve installed the module, but it is not displayed on website.
A.  This module position in displayFooter hook. Themes created by PrestaShop standarts have that hook by default, but some themes don’t render this hood, and for that reason you don’t see the module. In that case you can change module position to different hook. If you fail, please contact us thru support on Addons and we will help you
 
If you have not found an answer to your question, please don't hesitate to contact us (link to support on the right column)
 
Q. Is there video tutorials
A. Yes, beside detailed documentation we also provide with video playlist tutorials
https://www.youtube.com/watch?v=c1WMhIENuTQ&list=PLrFkkWTRhQehlqVRPlfAR6OofQP70wCnU
 
 
 
 
 

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Technical sheet

Latest update

09/15/2021

Available in

en, fr

PrestaShop Compatibility

V1.6.0.4 - V1.7.8.2

Module version

V 1.9.83

Number of downloads

2,890

Level

Beginners

Documentation

Included

Developer

Community developer

Developer languages

en, ru, tr, fr, es, cs, de, it, nl, pl, pt, zh +8

Category

Support & Online Chat

Features

All major contact channels in one module!
Built-in all major contact channels such as Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio(SMS alert), Intercom, Zendesk help desk chat, Telegram, Crisp, VK chat,  Slack,  Email, Smartsupp, Live helper, LiveChat, LiveChat Pro, Zalo, Tidio, LiveZilla, link to contact page, open direct email. Not enough? You can add more!
 
BACKEND OFFICE:
 
  • General Settings
- Enable on mobile yes/no
- Sandbox mode yes/no. If yes enter ip address per line who can see module (useful for time you configuring)
 
  • Button settings (for main contact button)
Choose icon, color theme, size, position, x offset, y offset, pulsate speed, icon slider speed, button text, enable/disable button drag
 
  • Menu Settings
  • For Desktop View: Menu size, width, items style, items border, show header (yes/no), menu background, item title color, item subtitle color, hovered item background color, hovered item title color, hovered item subtitle color, shadow size, shadow opacity
  • For Mobile View (optional): the same options as above, additionally the following options - show close button in header (yes/no), close button and it's icon color settings
 
  • Call Back settings
Countdown, pre-message, phone placeholder, phone format mask, process message, success message, fail message, button title, send email,  receiver email list.
Integration with Twilio - Twilio is a service for sms notifications, you can integrate call back settings with your Twilio account to recieve sms notifications for call back request
Google recaptcha - this integration prevent spam
OneSignal Web Push Notifications + Cart reminder - this is our another module, those who have it, can integrate it, to recieve web push notifications on desktop or mobile when someone request call back.
 
  • Live Chat Integrations
Integration with Tawk.to, Crisp, Intercom, Facebook Customer chat, VK, Zendesk, Skype, Zalo, Live helper chat, Smartsupp, LiveChat, Tidio, LiveChat Pro, LiveZilla chat widget. Other channels such as WhatsApp, Viber etc, added as a link.
 
  • Prompt Settings
Show prompt messaging to involve visitor for contact next to contact button. Options: enable/disable, delay first message, loop messages yes/no, close last message yes/no, typing time in ms, message time, time set to show again after it closed.
 
  • Prompt Messages
Add/Edit/Delete unlimited messages in desired order
 
  • Menu Items
In this section you can add/edit/delete menu items, sort their order, publish/unpublished. Show/Hide accordingly to device (mobile, desktop or both). Option to display selected contact buttons in product page
 
  • Menu item - Edit
When you create or edit a menu item, available options are: Select and assign icon for menu item, set color, title, subtitle, display item in product page(additional area to show in product page), device to be shown mobile or/and desktop, display for certain user groups(all users, logged, non-logged), link action type (link, integration, custom js code, callback form), target(open in new window or the same), Always display item or on selected period of time(option to choose days of week, and time).
 
  • Callback request
Logs of callback requests – customer name, phone, request time, update time, status, delete

What's New in Version 1.9.83(09/15/2021)

  • LiveHelperChat fixes
  • Fixed minor issues

Support and updates

At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

You can cancel your subscription at any time, before the end of the current period.

Services included in your subscription:

  • Security updates
  • Compatibility updates
  • Developments and upcoming features
  • Unlimited support

Want more details? Check out the most frequently asked questions about Business Care.


You have a question ?

This developer answers your questions in:
en, ru, tr, fr, es, cs, de, it, nl, pl, pt, zh