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All-in-One - Live Chat, WhatsApp, Call Back, Messenger Module

Price
$5999 $8799
All-in-One - Live Chat, WhatsApp, Call Back, Messenger

All-in-One - Live Chat, WhatsApp, Call Back, Messenger Module

Best seller
(61) 61 votes
V1.6.0.4 - V1.7.6.2
Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio, Intercom, Zendesk help desk chat,  Telegram, Crisp, VK chat,  Slack,  Email, Smartsupp, LiveChat Pro, Live helper, Zalo, Tidio, LiveZilla, contact page, email
From V1.6.0.4 to V1.7.6.2
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$5999 $8799

Overview

Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio, Intercom, Zendesk help desk chat,  Telegram, Crisp, VK chat,  Slack,  Email, Smartsupp, LiveChat Pro, Live helper, Zalo, Tidio, LiveZilla, contact page, email

What this module does for you

headset Customer relations
Today messaging apps have over 2 billion monthly active users! They are convenient as many customers already use them in their daily lives and are comfortable and familiar with their use. They make customer service more personalized and efficient than ever given by enabling direct communication between customers and brand

Increase your conversion rate by opening multiple conversation channels. Instead of buying different social messaging modules get All-in-One module, which allows you to set any necessary contact methods just under one contact button. 

What your customers will like

Customer would feel more save and convenience having multiple contact channels with the merchant and can proceed conversation in the preferred social messenger even outside website.     

Installation

Module is installed in Prestashop regular installation method.

Besides detailed documentation, you can follow video tutorials
https://www.youtube.com/watch?v=c1WMhIENuTQ&list=PLrFkkWTRhQehlqVRPlfAR6OofQP70wCnU

Other

FAQ

Q.Does your module integrate with live chat systems?
A. Yes, we have several integration with most popular chat systems, and most of them has FREE options.
Tawk.to, Crisp, Zalo, Live Helper, Intercom.

Q.Can I add another system or link which doesn't exist in your integration list?
A. Yes, you can create link with icon/title to show in menu, also there option to add custom js code.

Q. Can I translate the module to different language?
A. Yes. You can translate module to different language using PrestaShop localization section, also some necessary fields in the module has language selector - menu items titles, call to action(prompt text messages), call back window.

Q. Is it possible to set time to show certain menu items specific time?
A. If you want to show specific item in desired time, you can easily set day of weeks and time. Per example if you want to hide a link to your whatsapp when you are not available you can set it. Usually it is needed for non working hours for live chat

Q. Is it possible more than WhatsApp button?
A. You can add as many the same channel buttons as possible, not only whatsapp, but also any other. Check our demo to see 2 WhatsApps

Q. I don't need all these channels what you have in your demo.
A. You can have 1 or more channels. Per example if you need to display only 1 messenger, you can turn off others. We just show in demo most of the existing channels (we have so many that they don't fit in to window).

Q. I need to show different settings and/or channels for mobile and desktop
A. We have option to set settings independently for mobile and desktop.

Q. I’ve installed the module, but it is not displayed on website.
A.  This module position in displayFooter hook. Themes created by PrestaShop standarts have that hook by default, but some themes don’t render this hood, and for that reason you don’t see the module. In that case you can change module position to different hook. If you fail, please contact us thru support on Addons and we will help you

If you have not found an answer to your question, please don't hesitate to contact us (link to support on the right column)

Q. Is there video tutorials
A. Yes, beside detailed documentation we also provide with video playlist tutorials
https://www.youtube.com/watch?v=c1WMhIENuTQ&list=PLrFkkWTRhQehlqVRPlfAR6OofQP70wCnU





You have a question ?

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en, ru, tr, fr, es, cs, de, it, nl, pl, pt, zh

Technical sheet

Latest update

11/22/2019

Available in

en, fr

PrestaShop Compatibility

V1.6.0.4 - V1.7.6.2

Module version

V 1.6.8

Number of downloads

860

Level

Beginners

Documentation

Included

Developer

Community developer

Developer languages

en, ru, tr, fr, es, cs, de, it, nl, pl, pt, zh +8

Category

Support & Online Chat

Need

Customer relations

Features

All major contact channels in one module!
Built-in all major contact channels such as Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio(SMS alert), Intercom, Zendesk help desk chat, Telegram, Crisp, VK chat,  Slack,  Email, Smartsupp, Live helper, LiveChat, LiveChat Pro, Zalo, Tidio, LiveZilla, link to contact page, open direct email. Not enough? You can add more!

BACKEND OFFICE:

  • General Settings
- Enable on mobile yes/no
- Sandbox mode yes/no. If yes enter ip address per line who can see module (useful for time you configuring)

  • Button settings (for main contact button)
Choose icon, color theme, size, position, x offset, y offset, pulsate speed, icon slider speed, button text, enable/disable button drag

  • Menu Settings
  • For Desktop View: Menu size, width, items style, items border, show header (yes/no), menu background, item title color, item subtitle color, hovered item background color, hovered item title color, hovered item subtitle color, shadow size, shadow opacity
  • For Mobile View (optional): the same options as above, additionally the following options - show close button in header (yes/no), close button and it's icon color settings

    • Call Back settings
    Countdown, pre-message, phone placeholder, phone format mask, process message, success message, fail message, button title, send email,  receiver email list.
    Integration with Twilio - Twilio is a service for sms notifications, you can integrate call back settings with your Twilio account to recieve sms notifications for call back request
    Google recaptcha - this integration prevent spam
    OneSignal Web Push Notifications + Cart reminder - this is our another module, those who have it, can integrate it, to recieve web push notifications on desktop or mobile when someone request call back.

    • Live Chat Integrations
    Integration with Tawk.to, Crisp, Intercom, Facebook Customer chat, VK, Zendesk, Skype, Zalo, Live helper chat, Smartsupp, LiveChat, Tidio, LiveChat Pro, LiveZilla chat widget. Other channels such as WhatsApp, Viber etc, added as a link.

    • Prompt Settings
    Show prompt messaging to involve visitor for contact next to contact button. Options: enable/disable, delay first message, loop messages yes/no, close last message yes/no, typing time in ms, message time, time set to show again after it closed.

    • Prompt Messages
    Add/Edit/Delete unlimited messages in desired order

    • Menu Items
    In this section you can add/edit/delete menu items, sort their order, publish/unpublished. Show/Hide accordingly to device (mobile, desktop or both). Option to display selected contact buttons in product page

    • Menu item - Edit
    When you create or edit a menu item, available options are: Select and assign icon for menu item, set color, title, subtitle, display item in product page(additional area to show in product page), device to be shown mobile or/and desktop, display for certain user groups(all users, logged, non-logged), link action type (link, integration, custom js code, callback form), target(open in new window or the same), Always display item or on selected period of time(option to choose days of week, and time).

    • Callback request
    Logs of callback requests – customer name, phone, request time, update time, status, delete

    What's New in Version 1.6.8(11/22/2019)

    • Fixed Tawk.to issue

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    You have a question ?

    This developer answers your questions in:
    en, ru, tr, fr, es, cs, de, it, nl, pl, pt, zh

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    Customer reviews

    Zouzou emmanuel B. 11/18/2018

    very good product with excellent after-sales service

    Carlos U. 02/12/2019

    Stable, works like a charm, no issues so far

    Roberto T. 01/14/2019

    Great module!

    The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.