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Request product information through WhatsApp

Request product information through WhatsApp Module

Developed by Arte & Informatica
  • Modules
    Partner Creator
  • PrestaShop
    1.6.0.4 - 1.7.3.4
module - Support & Online Chat - Request product information through WhatsApp - 1
module - Support & Online Chat - Request product information through WhatsApp - 2
module - Support & Online Chat - Request product information through WhatsApp - 3

Overview

Your customers will be able to ask for product information, directly from your shop through WhatsApp, without needing to add your number to their contacts.

What this product does for you

headset

Customer relations Improve customer relations

Your customers will be able to ask for product information, directly from your shop through WhatsApp and/or WhatsApp Business, without needing to add your number to their contacts.

Features

  • Send the reference and name of the product that the customer is looking for information about in the request;
  • Multilingual support with the ability to specify different mobile numbers/WhatsApp accounts for each shop’s language;
  • The WhatsApp application opens automatically on both PC and mobile;
  • The customer doesn’t need to add your Whatsapp number to their contacts;
  • Compatible with the facebook app (in-app browser)*;
  • Added support from Browser Desktop: Opera, Firefox, Chorme and Edge with web.whatsapp.com
  • You can exclude Desktop View in Browsers: Opera, Firefox, and Explorer.
  • Include a personalized message for the request via WhatsApp.
  • Include or exclude the category name and / or product name and / or product reference.
  • Compatible with WhatsApp Business
  • Multishop: you can configure different accounts for each eshop.

*) The Facebook for Android app opens the link in the integrated Facebook browser.

Frequently bought together

Add "Request product information through WhatsApp" to your cart along with:

  • The module create a sitemap, that can customize sitemap according to your specifications.Very easy to use and create the correct site map.Possible to add in sitemap any url ande links to images product.Supports multi shop and multi languages

    $4999
  • Let your customers easily register and log in to your shop in 1 click via Facebook, Paypal, Amazon, Google or Twitter.

    $7999

Other

You can set different display positions on the product page (product.tpl in your template) and add a custom view. The standard PrestaShop 1.7.X template only supports the Footer Product position and adds the Reassurance position, but it’s possible to edit the file: /themes/classic/templates/catalog/product.tpl and insert the custom hook by entering this code in your chosen area:

You can also insert this position in PrestaShop 1.6 by editing the file product.tpl in your template for the standard PD template: themes/default-bootstrap/product.tpl.

Recommendation

Disable the opening of external links within the Facebook app

  • Open Facebook for Android on your device;
  • Click the settings icon on the top right (the three horizontal lines);
  • Go to Application Settings;
  • Look for Always open links with an external browser and select On;

  • From now on links will be opened using your default browser or you will be asked which browser to use when you open the link.

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    Installation

    To install the module from the backend of PrestaShop, go to Modules-> Modules and Services, click on the top right on "Add new module", select the file artwhatsappx.x.zip and click on "Load module". The module will now appear in the list of available modules, to install it, simply click on "Install".

    What's New in Version 1.2.1(03/28/2018)

    • added the possibility of inserting a personalized request message
    • added the possibility to insert the product category in the request
    • added the ability to enter the reference or product id in the request
    • Check compatibility with PrestaShop 1.7.3

    About the developer, Arte & Informatica

    Arte & Informatica

    Ecommerce solutions in Art PrestaShop and Computer Science, designed for small and medium-sized businesses in order to ease entry into online commerce.

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    Need help?

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    $3499

    Benefits:

    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Compatibility v1.6.0.4 - v1.7.3.4

    • Version 1.2.1 (03/28/2018)

    • Available in en it

    Questions? Contact the developer
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