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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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V1.3.0.0 - V1.7.7.8
From V1.3.0.0 to V1.7.7.8

Overview

Talk with visitors on your website. Live chat & offline messaging for businesses.

What this module does for you

headset Improve customer relations
Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

  • Keeps conversation history, even including unsent messages. -  Conversations are saved, just like on a smartphone, for both you and your customers, even if they close their browser.
  • Get inside their head - Save time by preparing answers while visitors are still typing and impress them with the speed of your reactions.
  • Has the capability for group chats. -  Agents can access all conversations, including those assigned to other team members, and lend a hand when needed. Customers don’t expect this, and it makes your team look super attentive!
  • Works everywhere - Chatra works on everything, even a Nintendo 3DS.
  • No more nameless visitors - Chatra automatically generates colors and names for website visitors to make it easier for agents to keep track of them.
  • Encrypts everything - What happens in Chatra stays in Chatra, thanks to SSL-enсryption.
  • Intelligent chat distribution - Conversations are taken by the first to react. If an agent doesn’t answer in a certain timeframe, the chat is offered to all online team members.
  • Unlimited chat review - Any number of agents (irrespective to the plan) can see what’s going on online and start chatting instantly as soon as somebody else quits. You can also use your iPhone to review chats while answering someone on your computer. If something urgent comes up on iPhone, you can switch which device you’re answering from instantly.


Your support team agents aren’t robots, and neither are your potential customers. So why do so many pieces of live chat software treat them like they are? Helpful features are a good start, but they’re not enough for great communication. That’s why we’ve done our best to add a little magic to Chatra to make it really special.


What your customers will like

Fast
Secure
Reliable
Scalable
Enjoyable
Unbeatable

Installation

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • Other


    You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Technical sheet

    Latest update

    02/23/2020

    Available in

    en, cs, de, es, fr, hu, nl, pl, pt, ro, ru +5

    PrestaShop Compatibility

    V1.3.0.0 - V1.7.7.8

    Module version

    V 1.2.0

    Number of downloads

    26

    Documentation

    Included

    Developer

    Community developer

    Developer languages

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

    Account required on a third-party service

    Yes

    Category

    Support & Online Chat

    Features

    • Agent accounts
    • Agents online
    • Concurring chats
    • Multilingual chat widget
    • Use on multiple websites
    • Offline messaging
    • Complete conversation history
    • E-mail chat transcripts
    • Group chats
    • Typing indicators
    • Read receipts
    • Notifications
    • Agent names, titles and photos
    • Basic visitor info
    • Chat notes
    • Widget customization
    • SSL-encryption
    • Google Analytics integration
    • Browser dashboard
    • Windows & Mac desktop apps
    • iOS & Android mobile apps
    • Developer API
    • Targeted chats (triggers)
    • Detailed visitor info
    • Typing insights
    • Intelligent pre-chat form
    • File transfer
    • Saved replies
    • Invisible mode
    • Visitor banning
    • Delete chats
    • Chat Ratings
    • Chat Reports
    • Slack integration
    • Help Scout integration
    • Front integration
    • Outgoing Webhooks

    Recommendation

    Read the docs

    What's New in Version 1.2.0(02/23/2020)

    • Added functionality improvements

    Legal compliance

    GDPR compliance

    This module is compliant with the European General Data Protection Regulation

    Support and updates

    At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

    You can cancel your subscription at any time, before the end of the current period.

    Services included in your subscription:

    • Security updates
    • Compatibility updates
    • Developments and upcoming features
    • Unlimited support

    Want more details? Check out the most frequently asked questions about Business Care.


    You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh