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Order Notes, Client Notes & Sticky Notes

Order Notes, Client Notes & Sticky Notes Module

Developed by Community developer
(6 votes)
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  • PrestaShop
    1.5.0.0 - 1.7.2.1
module - Order Management - Order Notes, Client Notes & Sticky Notes - 1
module - Order Management - Order Notes, Client Notes & Sticky Notes - 2
module - Order Management - Order Notes, Client Notes & Sticky Notes - 3
module - Order Management - Order Notes, Client Notes & Sticky Notes - 4
module - Order Management - Order Notes, Client Notes & Sticky Notes - 5

Overview

Allows your employees to leave notes in the admin panel for every order and client.

What this product does for you

Productivity Improve customer service management

  •  Allows your employees to add comments regarding the client
  •  Allows your employees to add comments regarding the order
  • Allows your employees to see all orders placed by one phone number
  • Allows your employees to save feedback about a certain customer.
  • QUICK ORDER NOTES VIEW - allows the shop employees to see all the order notes in the order list table, with just mouse hover on the order notes icon
  • Added notes count for each order in the order list table
  • Groups the clients by customer phone number, order id or customer email if they place multiple orders without an account.
  • Features

  •  Allows your employees to add comments regarding the client
  •  Allows your employees to add comments regarding the order
  • Allows your employees to see all orders placed by one phone number
  • Allows your employees to save feedback about a certain customer.
  • QUICK ORDER NOTES VIEW - allows the shop employees to see all the order notes in the order list table, with just mouse hover on the order notes icon
  • Added notes count for each order in the order list table
  • Groups the clients by customer phone number, order id or customer email if they place multiple orders without an account.
  • Can delete notes
  • Allows you are your employees to add sticky notes in the backoffice
  • Allows you to select the position where the panel appear in the admin order page.
  • Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


    What is Option Zen?


    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


    What does it include?


    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    What your customers will like

    Knowing your customer's full archive will allow you to offer better products based on their needs.

    Installation

    1.     Install the module
    2.     Go to the configuration page of the module
    3.     Select the “Group notes by” depending on your needs
    3a. The option “Order” will allow you to manually add individual notes to every order and not show notes from other orders ( with this option active, you will see all the client notes only in the listing section )
    3b. The option “Phone” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the phone number of the order client.
    3c. The option “Email” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the email of the order client.
    4.     Go to “Orders”, open any order,  scroll down a bit and you will the a new tab called “Order notes”, here you will be able to add a new note to the order.
    5.     In order to see or search the notes based on customer name, email, id order or phone number,  in the main navigation menu, you will find a new menu tab called “Order Notes” and you will have a complete list with all the notes.
    6. Select if you want to activate the sticky notes option in the backoffice from the module configuration page
    7. Select if you want your employees to be able to delete a note once it's created
    8. Select the position where you want the panel to appear in the admin order page,or leave it default.

    Frequently purchased together

    Order Notes, Client Notes & Sticky Notes
    Easy Places
    Orders (CSV, Excel) Export
    • Community developer Developed by

      PrestaShop v1.5.0.0 - v1.7.2.1 Compatibility

    • Presta-Module Developed by

      PrestaShop v1.5.0.17 - v1.7.2.1 Compatibility

    • Community developer Developed by

      PrestaShop v1.6.0.7 - v1.7.2.1 Compatibility

    $129.97 Add all three to cart

    Items from the same developer - Show more details

    What's New in Version 1.2.4(07/21/2017)

    • - added hook with in the admin customer page with the notes ( shows all the notes of that user, based on the email )

    About the developer

    Community developer

    Question?
    Need help?

    This developer answers your questions in:
    en

    $49.99

    Benefits:

    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Documentation included
    • Compatibility v1.5.0.0 - v1.7.2.1

    • Version 1.2.4 (07/21/2017)

    • Already translated into en

    Questions? Contact the developer
    This developer answers your questions in:

    en