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Advance FAQ - Frequently Asked Questions Module

Price
$5999 $8299
Advance FAQ - Frequently Asked Questions

Advance FAQ - Frequently Asked Questions Module

Developed by FME Modules
Best seller
(15) 15 votes
V1.6.0.4 - V1.7.6.2
PrestaShop FAQ module gives your website the ability to speak for itself when a visitor asks about a common issue. Supports FAQ block, like/unlike, comments, rating, and a dedicated FAQ page. See demo for more information.
From V1.6.0.4 to V1.7.6.2
  • Item only

  • Zen Option

    Zen

  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$5999 $8299

Modules Partner Creatorverified_user

FME Modules

Overview

PrestaShop FAQ module gives your website the ability to speak for itself when a visitor asks about a common issue. Supports FAQ block, like/unlike, comments, rating, and a dedicated FAQ page. See demo for more information.

What this module does for you

insert_chart Conversion rate
What this Prestashop FAQ module does for you?
  • Conversion rate
  • Provide customers reinsurance
 
The best feature a visitor can experience in the search for something about a product is an FAQ page. Visitors are often reluctant in contacting the retailer or researching more about the product on Google, and lose interest before even arriving on the product page. Consequently, businesses lose a troublesome amount of conversions. To avoid this fiasco, PrestaShop advance FAQ Extension from FME gives your website the ability to speak for itself when a visitor inquires about a common issue.
 
What this Advance FAQ PrestaShop Module has to offer?
 
With this module, your customer doesn't need to remain stranded on the website, but they can click on the FAQ page to find answers to their queries. The main function of this module is to avoid extensive searching from the search box but instead click directly on the most frequently asked question link, saving time and effort combined. PrestaShop FAQ Module not only supports FAQ block but search as well. The plug-in gives you the ability to organize and categorize the questions with respect to the topic, popularity, and trend. You can configure the appearances and the visibility of the questions as well.
 
Area of Function
 
Customers can rate the questions, like and unlike or post a comment without the need of filling an extensive form. Customers feel free in asking what they want to know without the need to bother you again and again. If they need to ask a unique question, this module comes with an ‘Ask a Question’ form as well to contact the owner from a query. FAQ search options and FAQ block is included with this extension.

What your customers will like

  • Customers often have common questions in mind but are reluctant to ask them to the concerned person. They can find the answers on FAQs page
  • Visitors can browse through the whole FAQs to find answers to questions they have not thought about your products or services
  • Customers can relate their experience and get more engaged by finding questions they have been searching for long.
  • Online users of your store can ask for a detailed answer if they think the provided reply is not sufficient

You have a question ?

This developer answers your questions in:
en

Technical sheet

Latest update

11/04/2019

Available in

en, de, es, fr, it, nl

PrestaShop Compatibility

V1.6.0.4 - V1.7.6.2

Module version

V 2.1.0

Number of downloads

314

Level

Beginners

Documentation

Included

Developer

FME Modules

Developer languages

en

Category

FAQ (Frequently Asked Questions)

Need

Conversion rate

Features

Fundamental Features of PrestaShop FAQ Module
 
  • You can change the FAQs and topics with Advance FAQ settings. To clarify the meaning of the content, you can use add and edit the text or use other options to manage.
  • The questions appear in an appealing accordion style
  • Users can comment on FAQs
  • Visitors can like or unlike and rate the FAQs according to their findings
  • Set a limit for the questions or topics that appear on the FAQ page
  • If you want discretion, you can set admin approval for FAQs
  • FAQ block is supported. It comes with FAQ search while you can manage its placement from the backend and configure setting for different topics to appear on the page
  • The block search option can appear in sliding and pop-up motion
  • Set restraint of customer groups. You can choose which kind of customers is permitted to ask questions.
  • New question email options are also available
  • New Feature - New Theme added
  • New Feature - Featured faqs option added
  • New Feature - New  Featured Faqs block added on Home page
  • New Feature - Every Faq has own page
  • New Feature - New Stylish pop-up added for asking Question
  • New Feature - Left block added for Asking FAQ
  • New Feature - Left block has count of child Faqs
  • New Feature - Position-able system added for Faqs topics
  • New Feature - Left block added for showing FAQs
  • Bugs fixed for PS-1.6, PS-1.7
  • See the Demo for viewing the complete features. 
  • Multi-store & Multi-lingual Supported

What's New in Version 2.1.0(11/04/2019)

  • New Feature - Rating stars are now customizable by option to change its color

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:
en

About this developer

Expertise Level

Superhero

Listed products

79

Developer since

12/15/2012

Country

United States

Support languages

en

FME Modules

FME Modules is comprised of dedicated PrestaShop Developers and Designers. FME developers strive for creativeness, excellence and result oriented PrestaShop solutions. We consider the practice of developing PrestaShop Themes and Modules as our life’s endeavor and not a business.

Notations

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Customer reviews

Claudio g. 07/08/2015

the best FAQS module and very nice assistance!

Chris S. 04/11/2017

great module and full support

Gergana Z. 03/20/2019

The module was exactly what I was looking for. Installation and configuration trivial. Anything I say about the support will not be good enough! :) Excellent response time and useful replies. Keep up the good work guys!

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.