Brought to you by Business Tech, the creators of the Google Merchant Center module (available separately on http://addons.prestashop.com/en/seo-prestashop-modules/1768-Google-Merchant-Center.html), Customer Ratings and Reviews Pro + Google Rich Snippets is a 2 in 1 module and offers a rich selection of features and functionality.
HIGHLY ADVANCED CUSTOMER RATING AND REVIEW SYSTEM
In order to enable your product pages with review related Rich Snippets code, the module needs to have, well... some review data, and therefore a mechanism that allows people to post ratings and reviews on your products. The module includes a state of the art rating and review system with great features and functionality:
- Slick AJAX based interface
- Enable ratings only (numerical ratings only, no written reviews) or both
- Reviews pagination options for both the front and back-office
- Ability to require moderation / admin approval for written reviews to be posted
- Review litigation management system: you can type a reply to a review which will be sent to the customer, and after reading it, the customer will have a one-time ability to modify his / her rating and review. Furthermore, your response can also be displayed below the customer's review so visitors can also read your response (only from version 1.6 of prestashop)
- Advanced moderation interface with the ability to edit written reviews to correct any typos or mistakes, or slightly adjust the verbiage, as well as the ability to delete a review altogether (but not the associated numerical rating only for PS under 1.6)
- Ability to manually add reviews from your back-office (only from version 1.6 of prestashop)
- Two authorization levels for reviews: any registered customer can post on any product, or only customers who have already purchased the specific product being viewed can review it
- Review summary block can be included on any of the 4 hooks available on the product page (extra right, extra left, product actions or product footer)
- Detailed reviews are included in an extra product tab on the product page
- Ability to include a "latest reviews" block in several of your website's "hooks" / locations, as well as a dedicated page with all reviews (only from version 1.6 of prestashop)
- 6 different preset styles for review icons (stars and thumbs up, each with 3 color sets) and you can add your own additional icon sets very easily
- Ability to display the star ratings in product "lists" (categories, brands, search results etc...)
GOOGLE RICH SNIPPETS
Google's Rich Snippets consists of additional HTML code added on your product pages, which is invisible to visitors. They allow you to turn your regular search engine results into visually enhanced, eye-catching results, at no additional cost (see https://developers.google.com/structured-data/testing-tool/ for an example).
Products benefiting from Rich Snippets will include additional product information such as category, price, and may also include other details such as brand and even a photo (which elements are included are up to Google though).
If any ratings and reviews have been posted for the product, your listing in Google search engine results will also include its rating, displayed in the form of yellow stars. This greatly enhances your visibility and will result in a much higher click rate on your links, even if you are not in the top results.
- Selection / priority order of meta-description, short description or long description for your Rich Snippets product description
- Ability to include lowest price / highest price range in your Rich Snippets code for products with attribute combinations
- Several options for unique product identifiers (brand, EAN / UPC and supplier reference)
- Automatic inclusion of full product category via the PrestaShop breadcrumb
- Selection of individual (last rating and review posted) or aggregate (average of all product ratings) for inclusion in the Rich Snippets code
INCLUDES A FULLY CONFIGURABLE BADGE / WIDGET
So that your customers can easily see a summary of your shop's ratings, we have included a slick and discreet badge, which can be configured and positioned on a multitude of locations on your shop. Latest written reviews can also be placed in a number of lcoations.
AUTOMATIC E-MAIL FEATURES
- You can receive an e-mail every time a new rating / review is posted
- You can choose to send your customers an automatic e-mail reminder to invite them to rate the products they have purchased a few days after their order
- Upon installation of the module, you can also import all your past orders and invite your customers to post reviews on these past orders, so as to quickly start populating your online shop with customer reviews (only from version 1.6 of prestashop)
CONFIGURABLE VOUCHER INCENTIVES FOR REVIEWS AND FACEBOOK LIKES
You can also configure vouchers with small amounts as an incentive to encourage your customers to review your products and then share these reviews on Facebook. The 2 voucher systems (for posting a review and then sharing on Facebook) are independant and you can configure either, both or none.
If you do so, customers will be informed of this fact both on your product pages above the form to post a review and via the reminder e-mails, further boosting the share of people who will review your products.
INTEGRATION WITH OUR WALL POSTS FOR THE SOCIAL NETWORK MODULE
If you have already purchased our Wall Posts for THE Social Network module (sold separately on https://addons.prestashop.com/en/products-on-facebook-social-networks/4429-wall-posts-for-the-social-network.html), you can have any rating / review automatically posted on your Facebook page.
The mechanism integrates nicely with the moderation feature, so that reviews will only be posted on your page once they have been approved from the moderation interface, if moderation has been activated.
INTEGRATION WITH PRESTA-MODULE'S "ADVANCED PACK 5" MODULE
Business Tech and Presta-Module have once again worked together to bring you a real synergy: their "Advanced Pack 5" module perfectly integrates with our module. All products listed on one of the "pack" pages produced by their module will have the average star rating, as well as all the detailed reviews, for each product that makes up the pack. This module can be purchased separately on https://addons.prestashop.com/en/cross-selling-product-bundles/1015-advanced-pack-5-create-bundles-of-products.html
IMPORT YOUR EXISTING COMMENTS AND RATINGS
If you are already using PrestaShop's built-in "Product comments" module, you can import all your existing ratings and comments so as not to lose any of your history.