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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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¡A tu tienda le va a venir genial! Acabas de descargar este módulo. Solo tienes que instalarlo en tu tienda PrestaShop. ¿Necesitas que te echemos un cable? Sigue nuestro tutorial: Instalar un módulo de Addons gratuito o de pago

school Customer satisfaction: Module of the year
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(17) 17 opiniones
V1.5.0.0 - V1.7.7.8
De la V1.5.0.0 a la V1.7.7.8

Resumen

This module allows you to display messages and discussions between your store and your customers. In fact your client may consult exchanges with customer service and its various requests. Notifications system for new message for your customers!

Lo que este módulo hace por ti

headset Mejora la relación con el cliente
headset Te protege frente a demandas
Your customers do not receive your reply emails?
You want your customers to see its discussions with the customer service?
You want that your customer be alerted for a new message?
 
With this module you can display the discussions with the customer service directly to the customer's account and the customer can reply from the website!
 
The customer can then know if his request has been processed and may consult the answers.

Qué les gustará a tus clientes

  • Your customer can check your answers at any time by logging into their account.
  • SPAM emails received and deleted will still be available.
  • Your customer can reply to you directly from the webstore. (as long as the thread is open)

Instalación

Installation without override.

¿Necesitas ayuda?

Este desarrollador responde en estos idiomas:
fr, en

Ficha técnica

Última actualización

09/11/2020

Idiomas del módulo

en, de, fr, pl

Compatibilidad PrestaShop

V1.5.0.0 - V1.7.7.8

Compatibilidad multitienda 

info

Versión del módulo/tema

V 1.4.5

Número de descargas

492

Nivel

Para usuarios principiantes

Documentación

Included

Desarrollador

Community developer

Idiomas del desarrollador

fr, en

Categoría

Servicio posventa

Funcionalidades

FRONT OFFICE :

  • Notifications system in front office for new message from customer service
  • Displaying discussions in accordion mode
  • Displaying Messages by group discussions
  • Displaying the message status: read or unread
  • Display contacted Service
  • Display of the order number and the name of the product concerned (if applicable)
  • The customer can reply to the thread (Open thread)
  • Th customer can print each discussion.
  • The customer can send an attachment.
  • An option allow the client to respond even on a closed discussion.

BACKEND AND SETTINGS :

  • Possibility to open a discussion from the backoffice freely.
  • Ability to restrict access to messages based on the customer group
  • You can choose the hook for notifications : displayTop or DisplayBanner
  • You can choose what action is authorized by the customer :
-> mark as read OR mark as read and close thread
  • You can desactivate notifications
  • You can display or hide left and right column in message list.
  • You can change color for read and unread message
  • And much more...

Lo nuevo en la versión 1.4.5(09/11/2020)

  • Fix issue on javascript form submission Prestashop 1.7
  • Fix issue with missing email vars for Prestashop 1.7
  • Fix issue on notification count in front Prestashop 1.7
  • Add new feature : open a new discussion on backend
  • Add more test to check if module is ready

Soporte y actualizaciones

En el momento de la compra, la suscripción a Business Care de tu primer año se incluye automáticamente y se renueva tácitamente al final del periodo.

Puedes cancelar tu suscripción en cualquier momento antes de que finalice el período actual.

Servicios incluidos en el abono

  • Actualizaciones de seguridad
  • Actualizaciones de compatibilidad
  • Evoluciones y nuevas funcionalidades
  • Asistencia ilimitada.

¿Quieres tener más detalles? Descubre las preguntas más frecuentes sobre Business Care.


¿Necesitas ayuda?

Este desarrollador responde en estos idiomas:
fr, en