close
Your data will be transferred to the Partner when you download this module.
close

I confirm my contact details to continue

close

Yummy, your shop will love it! Your product has been successfully downloaded Need a hand to install it in your PrestaShop store? Follow our tutorial: How to install a paid or free module Addons

Live Chat Pro (All in One) Module

Price
$6999 $9999
Live Chat Pro (All in One)

Live Chat Pro (All in One) Module

Developed by ProQuality
Best seller
(290) 290 votes
V1.4.0.1 - V1.7.6.2
This module allows you to chat with your visitors, track their behavior on your site in real time and view their geolocation using google maps. Many operators can chat with several users at once.  
From V1.4.0.1 to V1.7.6.2
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$6999 $9999

Modules Partner Creatorverified_user

ProQuality

Overview

This module allows you to chat with your visitors, track their behavior on your site in real time and view their geolocation using google maps. Many operators can chat with several users at once.


 

What this module does for you

insert_chart Conversion rate
The module DOES NOT require a monthly fee or any other fee, you buy it once and you use it without any restrictions.

A study called “Making Proactive Chat Work”  found the following:  Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.
An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful 62% reported being more likely to purchase from the site again.
A further 38% of respondents said they had made their purchase due to the chat session itself.
All these attitudes were even more prevalent among respondents who bought online at least weekly.
 

What your customers will like

Customers get high quality support services with fastest response time, their questions are answered and they will be happy to purchase from your store.

Installation

The installation process is attached in the documentation file located in the module root folder: readme_en.pd
 

You have a question ?

This developer answers your questions in:
en

Technical sheet

Latest update

11/26/2019

Available in

en, br, de, es, fr, it, nl, pl, ro, si, sv +5

PrestaShop Compatibility

V1.4.0.1 - V1.7.6.2

Module version

V 10.0.13

Number of downloads

8,008

Level

Beginners

Documentation

Included

Developer

ProQuality

Developer languages

en

Category

Support & Online Chat

Need

Conversion rate

Features

GENERAL
  • Save time. Perfect workflow with AJAX, the browser doesn't refresh because most of the operations will run in background.
  • Comet technology (reverse ajax) on ajax calls: this is a new feature that is used on professional live chat systems to keep the server resources at minimum even with hundreds of active chats and deliver instant messages from customer to admin. Most live chat systems use the classical ajax request with interval to fetch the response from server, this module uses "ajax push” to send the information to the server.
  • Working with MultiStore.
  • Live chat tab on front end
  • Backend complex configuration tabs (Settings, Departments, Staff Profiles)
  • Backend popup window (Chat Status, Online Users, Active Chats, Statistics)
  • Cool and classic animated emoticons

SETTINGS
  • Possibility to send offline messages to email
  • Set incoming chat request sound
  • Set chat message sound
  • Choose between Slide chat type and Popup chat type
  • Enable/Disable Name, Email, Phone, Department, Question fields
  • Hide / Show chat window when offline
  • Chat Orientation / offset
  • Theme settings (chat width, chat height, corners radius, border, border color, background color, foreground color, header online/offline background color, header online/offline foreground color, submit button background/foreground colors.
  • Messages settings (online/offline chat header message, online/offline chat welcome message)

DEPARTMENTS
  • Add / Edit / Delete departments (Name, Status)

STAFF PROFILES
  • Add / Edit / Delete staff profiles (First name, Last name, Avatar, Assigned departments, Welcome message, Signature)

BACKEND POPUP CHAT WINDOW
  • Staff status (Online, Offline). If staff is online he will be available to chat, if all staff members are offline the customers will be able to send messages to the staff so they can view them later
  • Online users External or Internal. The external users are customers that are currently in chat and the internal users are online staff members. Any staff member can start chat with external or internal users.
  • Active chats. The tabs with the users that are in chat, it contains sub tabs for every user (chat area, user details, visited pages history, geolocation with google maps)
  • Statistics. Contain 4 tabs (Online visitors, Chat archive, Chat messages, Ratings, Logs)

What's New in Version 10.0.13(11/26/2019)

  • fixed bug in ps 1.7

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:
en

About this developer

Expertise Level

Captain

Listed products

13

Developer since

03/04/2013

Country

Romania

Support languages

en

ProQuality

ProQuality is a certified Prestashop partner agency which has the main focus on producing high quality modules and themes for Prestashop. ProQuality is also recognized and appreciated by the public for the quality both of support and of its modules. We are present in the top 10 best module sales with multiple modules and we ensure that our technical and commercial support is one of the most responsive out there.

Notations

196
53
19
15
7

Customer reviews

Office H. 01/05/2018

Very advanced chat app + help desk. Multiple options and easy setup.

Amaia L. 02/01/2018

Very good, Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Stellan H. 01/26/2018

Easy to install and configurate. Very nice chatt tool. We use it for both our websites.

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.