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Live Chat Pro (All in One) Module

Developed by ProQuality

Best seller

(290) 290 votes

This module allows you to chat with your visitors, track their behavior on your site in real time and view their geolocation using google maps. Many operators can chat with several users at once.

Item only
Zen Option

3 months of support
12 months of support
Upgrades and future features
Security updates

Price

$69⁹⁹

Modules Partner Creator

ProQuality

Store Demo Back Office Demo

Gallery

module - Support & Online Chat - Live Chat Pro (All in One) - 1

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module - Support & Online Chat - Live Chat Pro (All in One) - 6

module - Support & Online Chat - Live Chat Pro (All in One) - 7

module - Support & Online Chat - Live Chat Pro (All in One) - 8

module - Support & Online Chat - Live Chat Pro (All in One) - 9

module - Support & Online Chat - Live Chat Pro (All in One) - 10

module - Support & Online Chat - Live Chat Pro (All in One) - 11

module - Support & Online Chat - Live Chat Pro (All in One) - 12

See all screenshots (12)

Shop Demo Demo Back Office

Overview

This module allows you to chat with your visitors, track their behavior on your site in real time and view their geolocation using google maps. Many operators can chat with several users at once.

What this module does for you

Conversion rate

The module DOES NOT require a monthly fee or any other fee, you buy it once and you use it without any restrictions.

A study called “Making Proactive Chat Work” found the following: Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.
An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful 62% reported being more likely to purchase from the site again.
A further 38% of respondents said they had made their purchase due to the chat session itself.
All these attitudes were even more prevalent among respondents who bought online at least weekly.

What your customers will like

Customers get high quality support services with fastest response time, their questions are answered and they will be happy to purchase from your store.

Installation

The installation process is attached in the documentation file located in the module root folder: readme_en.pd

You have a question ?

This developer answers your questions in:

Contact the developer

Technical sheet

Latest update

12/03/2019

Available in

en, br, de, es, fr, it, nl, pl, ro, si, sv +5

PrestaShop Compatibility

V1.4.0.1 - V1.7.6.2

Module version

V 10.1.0

Number of downloads

8,015

Level

Beginners

Documentation

Included

Developer

ProQuality

Developer languages

Category

Support & Online Chat

Need

Conversion rate

Features

GENERAL

Save time. Perfect workflow with AJAX, the browser doesn't refresh because most of the operations will run in background.
Comet technology (reverse ajax) on ajax calls: this is a new feature that is used on professional live chat systems to keep the server resources at minimum even with hundreds of active chats and deliver instant messages from customer to admin. Most live chat systems use the classical ajax request with interval to fetch the response from server, this module uses "ajax push” to send the information to the server.
Working with MultiStore.
Live chat tab on front end
Backend complex configuration tabs (Settings, Departments, Staff Profiles)
Backend popup window (Chat Status, Online Users, Active Chats, Statistics)
Cool and classic animated emoticons

SETTINGS

Possibility to send offline messages to email
Set incoming chat request sound
Set chat message sound
Choose between Slide chat type and Popup chat type
Enable/Disable Name, Email, Phone, Department, Question fields
Hide / Show chat window when offline
Chat Orientation / offset
Theme settings (chat width, chat height, corners radius, border, border color, background color, foreground color, header online/offline background color, header online/offline foreground color, submit button background/foreground colors.
Messages settings (online/offline chat header message, online/offline chat welcome message)

DEPARTMENTS

Add / Edit / Delete departments (Name, Status)

STAFF PROFILES

Add / Edit / Delete staff profiles (First name, Last name, Avatar, Assigned departments, Welcome message, Signature)

BACKEND POPUP CHAT WINDOW

Staff status (Online, Offline). If staff is online he will be available to chat, if all staff members are offline the customers will be able to send messages to the staff so they can view them later
Online users External or Internal. The external users are customers that are currently in chat and the internal users are online staff members. Any staff member can start chat with external or internal users.
Active chats. The tabs with the users that are in chat, it contains sub tabs for every user (chat area, user details, visited pages history, geolocation with google maps)
Statistics. Contain 4 tabs (Online visitors, Chat archive, Chat messages, Ratings, Logs)

What's New in Version 10.1.0(12/03/2019)

fixed bugs

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

Unlimited after-sales support during the period covered by the option
Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

questions about using the module/theme;
solving technical problems related to the module/theme;
access to all module/theme updates.

The following services are not included in Option Zen:

customization and special development;
installing and updating the module/theme;
solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:

Contact the developer

Associated Pack

Live Chat Pro (All in One)

This module allows you to chat with your visitors, track their behavior on your site in real time and view their geolocation using google maps. Many ...

Newsletter Pro

This module for PrestaShop allows you to create and send your own newsletters with different products from your store using many customizable templates.

Save $25 by choosing the pack!

Original price

$174⁹⁹

Bundle price: (excl. tax)

$149⁹⁹

View bundle details

Notations

196

Customer reviews

Carlos G. 12/13/2017

Very good module and support by the developer

Olivier A. 07/14/2016

An excellent module, and very easy to install, without any script to insert ! Customer service is very fast and wonderful. Do not hesitate to buy this ! Five Stars....

Amaia L. 02/01/2018

Very good, Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

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Live Chat Pro (All in One) Module

Live Chat Pro (All in One) Module

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