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Era Customer Order Cancel From Frontend

Era Customer Order Cancel From Frontend Module

Developed by Community developer
(3 votes)
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  • PrestaShop
    1.6.0.4 - 1.6.1.17
module - Registration & Ordering Process - Era Customer Order Cancel From Frontend - 1
module - Registration & Ordering Process - Era Customer Order Cancel From Frontend - 2
module - Registration & Ordering Process - Era Customer Order Cancel From Frontend - 3

Overview

Customers can cancel their orders on front-office from order history page, if predefined conditions are met. Store owners can adjust settings and set rules when customers can cancel their orders.

What this product does for you

Productivity Improve customer service management

  • Allows customers cancel orders if conditional rules are met
  • Allows to choose which order statuses can be canceled. For example, only orders with status "Processing in progress" can be canceled
  • Allows to choose orders of which payment methods can be canceled. For example, only orders which were made using "Cash on delivery" payment can be canceled
  • Allows to set time limit to cancel order. For example, customers can cancel orders within 5 hours from the time order was made

Features

  • Easy to use.
  • Sometimes customers make mistakes and want to cancel the order. The module allows them to do so without communicating with the vendor.
  • Conditions can be defined for order cancellation.

What your customers will like

Customers can cancel orders easily without contacting and waiting for the store owner to cancel it.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Installation

  • In the modules tab, click on add a new module.
  • If a file of the module exists online, specify its URL in the Module URL field and then click on Download this module.
  • If the file is on your computer, click on Browse to open the dialogue box letting you search your computer, select the file then validate the dialogue box. 
  • Click on Upload this module.
  • If the installation is successful, you will see a success message.
  • The module will then appear in your list of modules under the Module tab.
  • Click on the install button to install the module.
  • If configuration note appears, click on Configure button to configure it.

What's New in Version 1.7.3(05/17/2016)

  • Compatibility updated

About the developer

Community developer

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This developer answers your questions in:
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$39.99

Benefits:

  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.6.0.4 - v1.6.1.17

  • Version 1.7.3 (05/17/2016)

  • Available in en

Questions? Contact the developer
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