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FAQ Users - Frequently Asked Questions

FAQ Users - Frequently Asked Questions Module

Developed by Community developer
  • PrestaShop
    1.5.0.0 - 1.6.1.15
module - FAQ (Frequently Asked Questions) - FAQ Users - Frequently Asked Questions - 1
module - FAQ (Frequently Asked Questions) - FAQ Users - Frequently Asked Questions - 2
module - FAQ (Frequently Asked Questions) - FAQ Users - Frequently Asked Questions - 3
module - FAQ (Frequently Asked Questions) - FAQ Users - Frequently Asked Questions - 4
module - FAQ (Frequently Asked Questions) - FAQ Users - Frequently Asked Questions - 5
module - FAQ (Frequently Asked Questions) - FAQ Users - Frequently Asked Questions - 6
module - FAQ (Frequently Asked Questions) - FAQ Users - Frequently Asked Questions - 7

Overview

Improve customer satisfaction and SEO of your shop through the FAQ Users add-on! Dedicated FAQ section, FAQ on product sheets (like Amazon), SEO optimizations, customer requests form ... A full FAQ Prestashop add-on!

What this product does for you

Conversion rate Provide customers reinsurance

Set your FAQs in an easy way
With the "FAQ Users" add-on, you can just define the different Q & A that you want to appear on your online store. You can categorize them, display them on the main page FAQ provided by the module and even display them directly in your product sheets.

Increase the SEO of your shop
The "FAQ Users" add-on was developped in a search engine optimization perspective. In addition to produce more content to your shop, each Q & A has its own dedicated page where title, url (if url rewrite is enable) and meta description are configurable.

Save time thanks to the FAQ requests
Thanks to the "FAQ Users" add-on, customers will have the opportunity to ask questions directly from a dedicated form. A Q & A will automatically be created in the database. You only have to answer the question and validate it to display it automatically in your new FAQ section.

Multi-shop mode supported and multilingual management
The "FAQ Users" add-on is compatible with the multi-shop Prestashop mode. So, you can create different FAQ for your various shops. Add-on settings are also independent. You can customize the FAQ page differently on each shop so that they seamlessly integrates your various templates.
 

Features

  • Creation of an unlimited number of Q & A via a new tab in the backoffice
  • Creation of different FAQ categories in the backoffice
  • For each Q & A:
    • Choix de la catégorie
    • Question setting (multilingual)
    • Answer setting via WYSIWYG (multilingual)
    • Page title setting (multilingual)
    • Meta Description setting (multilingual)
    • Url rewrite setting (multilingual)
    • Display on product sheets or not
    • Display on only one specific page
    • Display of the Q & A or not
    • Order display management
  • For each category:
    • Category name setting (multilingual)
    • Display of the whole categoryor not
    • Order display management
  • Ability to activate dedicated customer form
  • Contact choice for receiving notifications
  • Page banner setting of the main FAQ section
  • Meta description setting of the main FAQ section (multilingual)
  • “Multi-shop” mode supported
 
The FAQ Users Prestashop add-on uses the Responsive Design technology. So, it fit on smartphones and tablets.

The FAQ Users Prestashop add-on is W3C compliant.

The FAQ Users Prestashop add-on has been tested on the following browsers:
- IE 8 to 11, Edge, Firefox, Safari, Chrome and Opera

The FAQ Users Prestashop add-on is supplied with a full english documentation.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Other

Available hooks (in addition to the dedicated page) :
  • displayHeader
  • myAccountBlock
  • customerAccount
  • displayMyAccountBlockfooter
  • ModuleRoutes
  • displayBackOfficeHeader

Recommendation

Warning! For rewriting urls benefits, your shop must have this feature enabled. Your web server (Apache / Nginx) must also support rewriting urls (mod_rewrite).

What your customers will like

The "FAQ Users" add-on allows your customers to directly access frequently asked questions without having to contact you. This will save them time and thus increase their satisfaction.

Installation

The FAQ Users Prestashop add-on can be installed in the same way that any Prestashop add-on. Either by uploading directory of the FAQ Users Prestashop add-on, via the FTP protocol, in the "module" directory of your installation. Or by using the "Modules" tab of the back office of your shop. For more information, see the documentation provided (readme_en.pdf file).

Frequently purchased together

FAQ Users - Frequently Asked Questions
Responsive & Full-screen Homepage Slider
Stickers and Labels on products
$139.97 Add all three to cart

Items from the same developer - Show more details

What's New in Version 1.0.1(02/28/2016)

  • Prestashop 1.5 improvements

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
en fr es pt

$49.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.5.0.0 - v1.6.1.15

  • Version 1.0.1 (02/28/2016)

  • Already translated into en fr

Questions? Contact the developer
This developer answers your questions in:

en fr es pt