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Customer Support: Live Chat+Ticket System+Contact Form

Customer Support: Live Chat+Ticket System+Contact Form

Developed by ETS-Soft
  • Modules
    Partner Creator
x2
Live Chat and Ticketing System
Contact Form Ultimate

Overview

This pack consists of 2 most important customer support modules: Live Chat & Ticketing System and Contact Form Ultimate providing a comprehensive customer support system to improve your customer service and conversion rate.

What this pack does for you:

event_available

Productivity Improve customer service management

Pack details

Live Chat and Ticketing System

Developed by ETS-Soft
(18 votes)
headset

Customer relations Improve customer relations

$6649

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Contact Form Ultimate

Developed by ETS-Soft
event_available

Productivity Improve customer service management

$3499

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What your customers will like

This customer support module pack is all you need for a professional and complete customer support channel of your website making fast and easy communication between you (and your customer support team) with your valued customers.
 
Live Chat allows you chat with 1000+ customers at the same time without any monthly cost. The Live Chat utilizes your web server resources helping you chat with your online customers directly via your server without having to use a third party expensive chat service such as Zendesk, LiveChat Inc, etc.
 
Ticketing System allows your customers to submit their support requests via ticketing support forms. Since the support requests are saved under form of support tickets, you (and your customer support team) can manage customer support requests and communicate with them easily.
 
Contact Form Ultimate is a drag/drop contact form builder that can help you create any kind of contact form you need such as normal contact form, survey form, job application form, etc. This contact form module also supports Google reCAPTCHA to make sure there is no spam on your contact forms. Contact Form Ultimate is a perfect replacement of the simple default Prestashop contact form that lacks of feature and security.

Recommendation

Read details about each module in their separate product datasheet page from the module list of the pack to understand each module more.
 
Contact us anytime if you run into any trouble when installing and/or using the modules. We will help you solve all the problems and make the modules work perfectly on your website.

Installation

The module can be installed in 1 click as other standard Prestashop modules. Read user-guide document for details of installation steps.

About the developer, ETS-Soft

ETS-Soft

ETS-Soft is a company of young, passionate developers who have 8 years of experience working on Prestashop projects. We are one of Prestashop's best module & theme providers, always offer the highest quality modules and themes to our dear customers with dedicated 24/7 customer support service.

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$7999

  • Compatibility v1.6.0.4 - v1.7.5.2

  • Available in en ar de es nl ru tw fr sv

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