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Cetasko Module
Developed by Community developerMore than 90 % of users recommend this product
The average rating includes all reviews since the product launch.
Users think this product is suitable for e-merchants who are:
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PrestaShop
1.6.0.4 - 1.7.6.1
Overview
What this product does for you
Productivity Improve customer service management
- Easy installation in one click.
- Improves the technical support center of your shop.
- Streamline communication with your customers.
- Greater control of customer messages.
- Improves communication with the customer.
- Improves efficiency and service efficiency.
- Improves user perception and satisfaction.
- Improves the user experience.
- Adapted to the RGPD law. Compatible with PrestaShop's RGPD module.
- Free and high quality technical support in the first 3 months to help you with problems with the module.
- Budget without commitment to make changes in your shop.
Features
- Ticket reference
- Subject
- State
- Priority
- Date add
- Date update or last message
- Tickets by state
- Tickets by priority
- Tickets by department
- Open
- In process
- Waiting answer
- In tail
- Closed
- Normal
- Urgent
- Set the department by default.
- Set the state by default.
- Set the priority by default.
- Enable the rich text editor for messages.
- Allow attachments.
- Indicate the extensions of allowed attachments.
- Fill in a welcome text that will be displayed on the welcome page to the technical support center.
- Writes and display an alert message to inform customers of any unforeseen or additional information.
- Web design adaptable to all devices with Bootstrap 3.0+ technology.
- Tinymce
- Datatable plugin
- Multi shop
- Multi language
- Open source code to modify as needed
Frequently bought together
Add "Cetasko" to your cart along with:
-
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Allows the customer to create lists of favorite products, wish lists or product lists to buy later with previous popup to select a list or create a new list.
$9499 -
You can simply visible "Add to cart" Button on Home Page, Category Page, Price Drop, New Arrival, Best Sale and Search Page. More you can also add Quantity Field, So that customer can increase/decrease quantity from the same page.
$5999
What your customers will like
- Customer increases interaction with the store. You can send a ticket about an order or any other theme.
- You have a ticket history available in your customer account.
- Upload files (images, videos, documents ...).
- Customer can send messages with rich text.
Recommendation
Legal compliance
GDPR compliance
This module is compliant with the European General Data Protection Regulation
Support and updates
You automatically get 3 months of support for this product.
For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.
Make sure this product runs well on your store for 12 months with Option Zen!
With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.
What is Option Zen?
Option Zen includes two services:
- Unlimited after-sales support during the period covered by the option
- Access to all updates for the product during the period
Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!
What does it include?
The following are included in Option Zen:
- questions about using the module/theme;
- solving technical problems related to the module/theme;
- access to all module/theme updates.
The following services are not included in Option Zen:
- customization and special development;
- installing and updating the module/theme;
- solving problems concerning third-party services, hosting, the server, or the PrestaShop software.
Installation
What's New in Version 3.3.0(09/16/2019)
- ADD: backend links adaptation in PrestaShop 1.7.6.1
- ADD: use getAdminLink
- ADD: ticket template improvements
- ADD: alert message for customers
- ADD: use datatable plugin to filtering, sorting and pagination tickets in customer account
- ADD: button add a new ticket in AdminOrder
- ADD: customer can see a list of tickets and create a new ticket in the order detail page
- ADD: use block name page title
- ADD: use block name page footer
About the developer
- list 29 Products developed
- today 05/16/2014 PrestaShop member
- flag Spain Country
- Superhero Expertise Level
Other items from the same developer
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