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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

I change my password Continue with PayPal
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Display thread and messages in user account Module

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$59.99 $83.99
Home > PrestaShop Modules > Customers > Customer Service > Display thread and messages in user account
Display thread and messages in user account

Display thread and messages in user account Module

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Developed by Community developer
Best seller
(16) 16 votes
V1.5.0.0 - V1.7.6.7
This module allows you to display messages and discussions between your store and your customers. In fact your client may consult exchanges with customer service and its various requests. Notifications system for new message for your customers!
From V1.5.0.0 to V1.7.6.7
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$59.99 $83.99

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Overview

This module allows you to display messages and discussions between your store and your customers. In fact your client may consult exchanges with customer service and its various requests. Notifications system for new message for your customers!

What this module does for you

headset Improve customer relations
headset Alleviate disputes
Your customers do not receive your reply emails?
You want your customers to see its discussions with the customer service?
You want that your customer be alerted for a new message?
 
With this module you can display the discussions with the customer service directly to the customer's account and the customer can reply from the website!
 
The customer can then know if his request has been processed and may consult the answers.

What your customers will like

  • Your customer can check your answers at any time by logging into their account.
  • SPAM emails received and deleted will still be available.
  • Your customer can reply to you directly from the webstore. (as long as the thread is open)

Installation

Installation without override.

You have a question ?

This developer answers your questions in:
fr, en
message   Contact the developer

Technical sheet

Latest update

09/05/2019

Available in

en, fr, pl

PrestaShop Compatibility

V1.5.0.0 - V1.7.6.7

Compatibility MultiShop 

Yes info

Module version

V 1.4.4

Number of downloads

388

Level

Beginners

Documentation

Included

Developer

Community developer

Developer languages

fr, en

Category

Customer Service

Features

  • Notifications system in front office for new message from customer service
  • Displaying discussions in accordion mode
  • Displaying Messages by group discussions
  • Displaying the message status: read or unread
  • Display contacted Service
  • Display of the order number and the name of the product concerned (if applicable)
  • You can change color for read and unread message
  • You can desactivate notifications
  • You can display or hide left and right column in message list.
  • The customer can reply to the thread (Open thread)
  • You can add a button to print each discussion.
  • An option allow the client to respond even on a closed discussion.
  • You can choose what action is authorized by the customer :
-> mark as read OR mark as read and close thread
  • You can choose the hook for notifications : displayTop or DisplayBanner
  • Ability to restrict access to messages based on the customer group

What's New in Version 1.4.4(09/05/2019)

  • Fix issue with link reply
  • Add new translation in PL
  • Add link to order details from title thread
  • Improve translation in form
  • Improve date display in real language in front
  • Improve responsive displaying

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.
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You have a question ?

This developer answers your questions in:
fr, en
message   Contact the developer

About this developer

Expertise Level

Superhero

Listed products

13

Developer since

11/21/2012

Country

France

Support languages

fr, en

Community developer

message Contact the developer

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Notations

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Customer reviews

Zaberca A. 09/28/2017

I want to thank you again for great work, best module conception and very nice support. It does a great job, I recommend it

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

Price $59.99 $83.99
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