• Notifications system in front office for new message from customer service
• Displaying discussions in accordion mode
• Displaying Messages by group discussions
• Displaying the message status: read or unread
• Display contacted Service
• Display of the order number and the name of the product concerned (if applicable)
• You can change color for read and unread message
• You can desactivate notifications
• You can display or hide left and right column in message list.
• The customer can reply to the thread (Open thread)
• You can add a button to print each discussion.
• An option allow the client to respond even on a closed discussion.
• You can choose what action is authorized by the customer :

• You can choose the hook for notifications : displayTop or DisplayBanner
• Ability to restrict access to messages based on the customer group

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

• Unlimited after-sales support during the period covered by the option
• Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

• questions about using the module/theme;
• solving technical problems related to the module/theme;
• access to all module/theme updates.

The following services are not included in Option Zen:

• customization and special development;
• installing and updating the module/theme;
• solving problems concerning third-party services, hosting, the server, or the PrestaShop software.