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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Freshdesk Module

Price
$59.99 $59.99
Freshdesk

Freshdesk Module

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Best seller
(12) 12 votes
V1.6.0.4 - V1.7.6.7
With Freskdesk you can view, create and track tickets, and access to your knowledge base via contact widget and chat
From V1.6.0.4 to V1.7.6.7

Item only

Price
$59.99 $59.99

Overview

With Freskdesk you can view, create and track tickets, and access to your knowledge base via contact widget and chat

What this module does for you

event_available Improve customer service management
  • Support widget in front office
  • Ticket tracking in customer account
  • You can override or not contact form and replace it by Freshdesk Widget
  • View and sync customer account with Freshdesk
  • View ticket history in customer page in Back-Office
  • Open tickets and profiles directly in Freshdesk from Back-office
  • New: chat with customers (only for Freshdesk Garden plans)

What your customers will like

  • Ticket tracking in customer panel via "My account"
  • Create new tickets
  • Widget tab available on any page
  • Access to freshdesk knowledge base via emmergent widget
  • Chat with agents (only for Freshdesk Garden plans)

Installation

  • Download module
  • Load in back-office modules section
  • Install and configure

Other

  • Implemented tickets for API v2.0

You have a question ?

This developer answers your questions in:
es, en

Technical sheet

Latest update

08/05/2019

Available in

en, ag, es, mx

PrestaShop Compatibility

V1.6.0.4 - V1.7.6.7

Module version

V 1.1.13

Number of downloads

309

Level

Beginners

Documentation

Included

Developer

Community developer

Developer languages

es, en

Account required on a third-party service

Yes

Category

Customer Service

Features

  • Rensponsive with Bootstrap
  • Ticket history in customer account in front-office
  • Syn and view customer profile and ticket history in Customer page in Back-Office
  • Open tickets and profiles directly in freshdesk page
  • Widget pre-populating data: name and email to help the creation of a new ticket
  • New: chat with customers (only for Freshdesk Garden plans)

Recommendation

  • cURL required
  • You need have an account in Freshdesk, you can create one for free 3 user in http://freshdesk.com/signup
  • If you do not want to override contact form with Widget you need to send emails to your freshdesk support email
  • New: chat only if you have Freshdesk Garden plan
  • HTTPS required in merchant store to allow access to API

What's New in Version 1.1.13(08/05/2019)

  • [*] First version for PS 1.7

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

You have a question ?

This developer answers your questions in:
es, en

Notations

5
2
2
2
1

Customer reviews

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