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Trustpilot Reviews

Trustpilot Reviews Module

Developed by PrestaShop Partners
  • Official
  • +1000
  • PrestaShop -
module - Customer Reviews - Trustpilot Reviews - 1
module - Customer Reviews - Trustpilot Reviews - 2
module - Customer Reviews - Trustpilot Reviews - 3
module - Customer Reviews - Trustpilot Reviews - 4


Trustpilot’s free PrestaShop integration makes it easy to invite your customers to leave service & product reviews on Trustpilot. Set up the app to automate your review collection and get loads of reviews.

What this product does for you


Customer relations Build customer loyalty

Free Plan
  • Claim your Trustpilot profile page, which is another way for customers to find you
  • Our free product gives 100 invitation credits a month and invitations reminders, higher volumes are available on higher tiers of Trustpilot product
  • Gather reviews and build trust on a review platform for both businesses and consumers.
  • Automate a review collection process seamlessly into to your customer journey
  • Get instant review notifications so you can answer questions, resolve complaints, and build a better relationship with your customers.
  • Showcase your TrustScore and star rating on-site to increase conversion and reduce bounce rates
  • Access to two TrustBoxes where you can display your reputation to your customers and boost your online conversion.
  • Qualify for seller ratings extensions on Google, Bing, and Yahoo
  • Boost traffic from paid search with Google Seller Ratings.  
  • Increasing CTR can improve your quality score and decrease cost-per-click
  • Share reviews on Twitter, Google+, Facebook, LinkedIn and more with 1 click
  • View overview statistics of your review data
  • Full access to our Self Service Support Center and email support team.Access to guides, videos and tutorials to walk you through our features.
Paid Features
  • Invite past customers to expedite your review generation
  • Access increased invitation credits each month to support the scale of your business
  • Import, collect and showcase product reviews for SEO and paid marketing benefits
  • Customize review invitation templates to match the look & feel of your site
  • Enable Rich Snippet Stars on key landing pages with 1-click
  • Embed review forms so your customers can leave feedback on-site
  • Automate review reminder emails
  • Track your collection rates, source, and change in TrustScore with built in analytics.
  • Use our powerful dashboards to help pull business insights from your reviews
  • Tap into advanced integrations with Facebook, Hootsuite and Zendesk
  • Maximize your investment with the TrustBox Optimiser, a built in split testing tool.
  • Add Review Tagging to segment your review data for analysis and targeted site reviews
  • Leverage our powerful API to integrate Trustpilot seamlessly into the rest of your operations
  • Lean on our dedicated customer success team helping to onboard, implement and continuously optimize your review strategy to help your business Win.


  • Trustpilot Company Profile Page
  • New Review Notifications
  • Respond to Reviews
  • Google Seller Ratings
  • Bing and Yahoo merchant Reviews
  • TrustBox Widget
  • 1 Click sharing; Google+, Twitter, Facebook, LinkedIn
  • Overview statistics
  • Online support Centre
  • Email support

What your customers will like

  • Increases visibility to potential customers
  • Helps customers find reputable and trustworthy businesses to buy from or work with.
  • Customers can access our global review community and share their experiences on Trustpilot.com.
  • Customers gain security and trust from ratings and reviews
  • Trustpilot reviews help your customers shop with confidence online.

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation


Connect your PrestaShop with Trustpilot in 3 easy steps:
  • Specify your email settings
  • Download the PrestaShop plugin to your computer and copy the installation key.
  • Upload and install the plugin in your web store
Specify your email settings:
  • Go to your Trustpilot Business portal, click on Integrations > Go to Apps page, choose PrestaShop and click Connect now.
  • You’ll be redirected to the PrestaShop integration guide.
  • Click Continue
Set up your email information:
  • Sender Name: The sender information that appears in your customer's inbox when they receive your review request. Note: Currently, the Sender Email is by default the noreply.invitations Trustpilot email address.
  • Reply-to Email: The email address you want your customers to use if they respond to your email.
  • Trustpilot Website: The Trustpilot landing page your customers will be sent to when writing their review. Trustpilot has separate websites locales, e.g., de.trustpilot.com is the Trustpilot website for Germany.
  • Send Delay: An order from your PrestaShop automatically triggers an email to your customer - set the number of days you'd like us to wait before the email is actually sent. The maximum delay is 90 days.
  • Want to include product review invitations? If you are using our Product Reviews feature, you can select Yes to include a product review request.
  • Select an email template: Choose the email template you want to send your customers. You can access and edit templates in Trustpilot Business’ Template Editor.
  • Get a preview by sending yourself a test email. Note: The test email is currently only available for service reviews. Complete your setup by clicking on the Continue button.
  • Review the legal terms and confirm your invitation details by clicking Continue.
Download the Trustpilot plugin:
  • When you’re done with your email settings, you’ll need to download the Trustpilot plugin on your computer. To do so, select Click here to download the file.
  • Next, click on Copy the key and go to your PrestaShop.
Upload the Trustpilot plugin in PrestaShop
  • Now that you’ve downloaded the Trustpilot plugin, you can log in to your PrestaShop back-office and install it.
  • To install the plugin, we recommend using the official guide provided by PrestaShop.
  • Once you’ve installed the plugin, open the plugin configuration page and paste the installation key you copied from Trustpilot Business.
  • Click Save.
  • After you save the plugin configurations, go back to the Trustpilot Business portal and finalize the integration by clicking on Done! I've Installed the plugin.

What's New in Version 2.30.543(11/20/2018)

  • Add a TrustBox widget using the plugin.
  • Send requests to your past customers in one go!
  • Configure invitations settings.

About the developer, PrestaShop Partners

PrestaShop Partners

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  • Compatibility v1.5.0.0 - v1.7.5.0

  • Version 2.30.543 (11/20/2018)

  • Included in PrestaShop Yes

  • Downloads 1095

  • Available in en

Questions? Contact the developer
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