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PrestaShop Essential Support Plan

PrestaShop Essential Support Plan

Разработал PrestaShop
support - Руководство - PrestaShop Essential Support Plan

Презентация

One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per month : 6 hours

The Essential Support Plan includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 48-72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

Данный план поддержки предлагает вам:

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Essential Support Plan includes services to enhance the success of your online store.

Terms: 1 year
Number of support hours included per month: 6 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 48-72 hours maximum

One full year of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in Ensglish.

Часто покупают вместе

Добавить "PrestaShop Essential Support Plan " в корзину вместе с:

  • Модуль Google Shopping Feed позволит вам отправить список продуктов вашего магазина в Google Merchant Center и представить ваши продукты на страницах поиска Google Shopping, которые увеличивают продажи не менее чем на 20% всего за несколько дне

    $4999
  • Image descriptions are a little-known SEO feature for product pages, but precise description is a surefire way to increase your e-commerce’s search engine visibility. The SEO Images (Alt tag) module automates ALT tag creation for product images and produces quality content to improve your site’s page ranking.

    $7499

О PrestaShop Support

PrestaShop Support

В рамках PrestaShop Support наши эксперты сопровождают вас в успешной реализации вашего электронного торгового проекта! На каждом этапе вашей электронно-коммерческой деятельности наша команда консультирует вас и оказывает техническую поддержку с целью оптимизации вашего магазина в соответствии с вашими пожеланиями и задачами.

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$399

  • Совместимость v1.4.0.1 - v1.7.3.0

  • Доступно на en

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