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Intervention Ticket

Intervention Ticket

Разработал PrestaShop
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More than 90 % of users recommend this product

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4

Средний рейтинг включает все отзывы за последние шесть месяцев.

(22 мнения)
Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

Beginners  
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Intermediate  
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Advanced  
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support - Поддержка PrestaShop - Intervention Ticket

Презентация

One hour of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included : 1 Hour (unique intervention)

The Intervention Ticket includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
  

Данный план поддержки предлагает вам:

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
Focus
The Intervention Ticket includes services to enhance the success of your online store.

Terms: 1 month
Number of support hours included per year: 1 Hour


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 72 hours

One full hour of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in French, English and Spanish.

Часто покупают вместе

Добавить "Intervention Ticket" в корзину вместе с:

  • Decrease the number of you store's abandoned carts by adding a notification that will appear directly in the customer's browser. This module can be installed and configured in just 30 seconds and displays the number of products in a customer's cart next to your store's favicon. It's a discrete and effective nudge to remind users they have a full cart and encourage them to check out!

    $3499
  • Multiply your shop sales using Flash Sales! Customisable and ideal for generating impulse buys, the Premium Flash Sales module increases your conversion rate and allows easy destocking.

    $10999

О PrestaShop Support

PrestaShop Support

В рамках PrestaShop Support наши эксперты сопровождают вас в успешной реализации вашего электронного торгового проекта! На каждом этапе вашей электронно-коммерческой деятельности наша команда консультирует вас и оказывает техническую поддержку с целью оптимизации вашего магазина в соответствии с вашими пожеланиями и задачами.

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Разработчик ответит вам через
en fr

$11499

  • Совместимость v1.4.0.1 - v1.7.3.1

  • Доступно на en fr es

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