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V1.7.4 V- 8.0.1
от V1.7.4 до V8.0.1
Обзор
Install Facebook Messenger and WhatsApp chats on your website and chat with your customers in real time, whether they are logged in to Facebook or not. Increase your conversion rate by identifying products in instant messaging
Что этот модуль делает для вас
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Стимулирование посетителей к завершению оформления покупок
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Улучшение отношений с клиентами
Chat in real time with your customers by integrating Facebook instant messengers directly into your online store. Increase your customer satisfaction and your sales!
Facebook Chats Messenger allows you to stand out from the competition by adopting an innovative discussion channel, increasingly favored by consumers because it offers many more advantages than simple e-mails or phone calls. Your customers can quickly obtain, at no extra cost, an answer to any questions they may have and that may hinder their purchasing decision. At a time when customer relations have become largely digitalized since the beginning of the health crisis, instant messaging allows you to discuss and inform your customers live, at the moment they are ready to buy, as you would in a physical store. This reduces the risk of shopping cart abandonment.
KEEP IN TOUCH WITH YOUR CUSTOMERS EVEN IF THEY HAVE LEFT YOUR SITE
Note: BusinessTech is an independent editor and e-commerce expert for more than 10 years. Not related to Messenger or WhatsApp (owned by Facebook company), you will benefit from objective advice adapted to your situation and needs.
Our module installs the Facebook chat plugins "Messenger" and "WhatsApp" which are two extremely popular networks. Your visitors will not hesitate to use these discussion channels that they know by heart. Moreover, you will be able to reply and continue to chat with them even if they have left your site in the meantime. They will receive your messages in their Messenger or WhatsApp applications, through any device. This allows you to convert them after their visit and keep them coming back to order. This will allow you to take the time to build a real trusting and long term relationship with your customers.
INSTANT MESSAGING AVAILABLE TO ALL YOUR CUSTOMERS, WHETHER THEY HAVE A FACEBOOK ACCOUNT OR NOT
By integrating instant messaging plugin directly on your website, you can create engagement with your community and generate leads, as you may already do through messaging set up on social networks. But where the messaging available on your Facebook Page, for example, is reserved to the users of the social network, the Messenger chat plugin for website is for all your customers, whether they have a Facebook account or not. Whether your visitors want to remain anonymous or simply can't log in for any reason, they will still be able to communicate with you very easily, thanks to the "guest mode".
IDENTIFY PRODUCTS DIRECTLY IN INSTANT MESSAGING
Advise your customers by displaying them directly within the chat the products that best meet their expectations! If you have exported your products to the shop section of your Facebook Page, you can recommend them to your customers directly through the Messenger(x) chat plugin.
Note: for an automatic export and update of your products on Facebook, discover our "Facebook Dynamic Ads + Pixel & Shops" best seller module available here: https://addons.prestashop.com/en/products-on-facebook-social-networks/23671-facebook-dynamic-ads-pixel-shops.html.
(x)only possible if the chat users are connected to Facebook
Also, if you have created a catalog of products in the WhatsApp Business application (manual creation only for now) then you will be able to easily identify them in your discussions through the instant messaging.
Ваши клиенты оценят это
Your customers will appreciate being able to be informed directly on your website, as if they were in a physical store, through instant messaging services they know well and use every day on their smartphone. This discussion channel will allow them, in a more playful and informal way than sending an e-mail, to ask their questions and be quickly reassured about their purchases.
Установка
- Installing the Messenger chat plugin on your website requires you to have created a professional Facebook Page (free creation).
- Installing the WhatsApp chat plugin on your website requires you to have a WhatsApp account. We recommend downloading the (free) WhatsApp Business application for multiple business-friendly features.
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Этот разработчик отвечает на следующих языках:
fr,
en
Часто покупают вместе
Итоговая цена:
$413.47
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