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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Я подтверждаю, свою контактную информацию , чтобы продолжить

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Отлично, Вашему магазину понравится! Вы только что скачали этот модуль. Вам осталось только установить его в ваш магазин PrestaShop. Нужна помощь? Посмотрите наше руководство: Установка модуля Addons платного или бесплатного

Увеличение продаж в вашей стране
V1.5.0.V0 - 8.0.1
от V1.5.0.0 до V8.0.1

Обзор

Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.

Что этот модуль делает для вас

headset Улучшение отношений с клиентами
Going to pay for a costly live chat and ticking system (helpdesk) service $200 (or even more!) every month to communicate with your online customers? Wait a moment...! Why do that while you can run the live chat and ticketing system directly on your Prestashop website without any third-party services, no monthly cost, secure, stable and 1-click to install!
 
What this module includes:
 
Live chat 
The live chat feature allows you to chat with 1000+ online visitors on your website at the same time smoothly. Many great features are included to the live chat such as: multi chat windows, auto reply, pre-made messages, anti spam, etc. making a complete online chat system for Prestashop.
 
Contact form and ticketing System 
Contact form and ticketing system feature (helpdesk) allows you to create unlimited number of contact forms centralize your customer support service. Customer sends their support requests through tickets, you can easily manage all customer tickets from your admin area: assign ticket to departments/staffs, mark ticket as solved, reply to customer ticket, etc.

Ваши клиенты оценят это

Live Chat, Contact form and Ticketing System is an essential module that you need to install on your website to improve your customer support service as well as boost your sales by directly chatting with your customer on your website, receiving their support tickets and encouraging them to buy your products. Customers can start a conversation anytime when surfing your website.

Установка

1. Login your website back-end
2. Navigate to “Modules & services”
3. Click on “Upload a module” to upload and install Live Chat, Contact form and Ticketing System
4. You’re all done. Enjoy the awesome Prestashop chat and helpdesk module!

Другие

FREQUENTLY ASKED QUESTIONS

Q: Can I convert a live chat discussion to a support ticket?
A: Yes. You can create a support ticket from a live chat discussion with your customer and assign staff to process it.

Q: Does the live chat feature work on mobile devices?
A: Yes. The live chat feature works smoothly on different devices such as desktops, laptops, tablets, and mobiles.

Q: Will this module affect my page loading time?
A: No. Our module provides an automatic page refresh speed optimization feature to avoid affecting your page load speed.

Q: How can I prevent spam messages?
A: You can add CAPTCHA to chat boxes and contact forms, or enter spam IP addresses to the IP blacklist to prevent unwanted contacts.

Q: Do I need to pay any extra fee?
A: No. Our module does not require you to pay any extra fee.
 
***** Advantages compare to other PrestaShop live chat modules: *****
  • The most completed built-in live chat module on Addons Marketplace. Provide a live chat tool, contact form builder, and support ticket system (helpdesk) in one module.
  • High secure, prevent spam with CAPTCHA and IP blacklist.
  • Instantly increase customer satisfaction and boost revenue.
  • The entire module is translated into English, French, Spanish, Italian, and Vietnamese.
  • Best customer support service, from installation to technical support.
  • Cheaper price but higher quality.
  • Satisfy coding standard of PrestaShop, security ensured.

Нужна помощь?

Этот разработчик отвечает на следующих языках:
en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh

Техническое описание

Последнее обновление

21.12.2022

Языки модуля

en, cs, de, es, fr, it, nl, pl, pt, ru, vn +5

Совместимые версии PrestaShop

V1.5.0.0 - V8.0.1

Совместимость с функцией «Мультимагазин» 

info

Модуль / Шаблон

V 2.5.4

Количество загрузок

1 162

уровень

Beginners

Документация

Included

Разработчик

ETS-Soft

Языки разработчика

en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh +8

категория

Поддержка и онлайн-чат

Функционал

  • 3-in-1 customer support service module for Prestashop: offers both live chat, contact form and ticketing system.
  • Create unlimited number of contact form in minutes
  • Centralize support via ticketing system
  • Freely to chat with customer through built-in live chat windows
  • Excellent performance, allow you to chat with 1000+ customers stably at the same time with minimum server resource.
  • User-driven interface, smooth chat on mobile devices
  • Highest security layers implemented: auto-protection against spam, CAPTCHA and IP blacklist
  • Easily manage your online store departments and staffs. The supporter can transfer their support conversation to related departments and decline the waiting time of customers
  • Huge number of exclusive features such as: visual interface editor, multi online statuses (online, offline, busy, invisible), social login, Chatbot (auto-reply) & premade messages, display message sending status (Sent, Delivered, Seen, Writing), custom chat fields, rate support chat & ticket, chat history (for both customer and shop operator) and many more!
  • Detailed statistic charts and helpful information on dashboard
  • Multi-shop supported

Рекомендации

  • Contact us anytime if you see any problems with this module or you have ideas for us that would help us improve this module and make it more useful. We appreciate all your feedback. 
  • Please leave us a positive feedback of 5 stars for the module and share it on your social network accounts (Facebook, Twitter, Instagram…). It would help us a lot in promoting this awesome module to more valued customers.

Что нового в версии 2.5.4(21.12.2022)

  • Optimize module code
  • Compatible with PrestaShop GDPR compliance module
  • Update translation: German, Dutch, Polish, Portuguese, Czech, and Russian
  • Fixed some texts not receiving translations
  • Fix bug when installing module on PrestaShop 1.7.8.8

Legal compliance

Общий регламент по защите персональных данных (GDPR)

Этот модуль соответствует требованиям европейского Общего регламента по защите персональных данных.

Поддержка и обновления

В момент покупки подписка на Business Care на ваш первый год включается автоматически, а затем негласно продлевается в конце периода.

Вы можете отменить подписку в любое время, до окончания текущего периода.

Услуги, включенные в вашу подписку:

  • Обновления безопасности
  • Обновления совместимости
  • Эволюции и будущие функции
  • Неограниченная поддержка

Хотите больше подробностей? Ознакомьтесь с наиболее часто задаваемыми вопросами оBusiness Care.


Нужна помощь?

Этот разработчик отвечает на следующих языках:
en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh

Об этом разработчике

уровень мастерства

Superhero

Указанные продукты

55

Разработчик с

28.12.2012

Страна

United Kingdom

Поддерживаемые языки

en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh

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