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Starter pack

Starter pack

Разработал PrestaShop

More than 90 % of users recommend this product


The average rating includes all reviews since the product launch.

(22 мнения)
support - Стартовый пакет - Starter pack


Create and get your online store running with the Starter Support Plan.
This support plan includes the complete installation of PrestaShop by our expert support team and offers support assistance for one year.
No need to worry about installing and setting up your shop.
Our PrestaShop Advisors can help you find
the Support Pack that fits your needs!

Call us to find the best pack for you
+33 (0)1 40 18 30 04

Данный план поддержки предлагает вам:

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.

Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Installing your PrestaShop store on your server :
Request handled within 48 business hours max Phone support hours 9AM to 6PM CET (Central European Time).
Expert advice on paid and native modules

Принципы оказания поддержки

The Starter Support Plan includes:
  • Installation of your shop with the latest version of PrestaShop and the default template
  • A Template Monster theme of your choice 
  • Installation of your Template Monster theme
  • Installation and configuration of 3 modules developed by PrestaShop from a list provided (Customer Terms generator, Payment by credit card, SEO Expert, Cross-selling cart booster and many other modules)

The following is included:
  • Answers to questions about the native functionalities of the PrestaShop software.
  • How to use the PrestaShop Back Office, Front Office and PrestaShop modules.
  • Resolve issues concerning the PrestaShop solution and modules developed by PrestaShop.
  • Advice for installation, Premium templates or purchased modules that are developed by PrestaShop.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a specific graphic.
  • Version updates.
  • Site migration.
  • On-site visits.
  • Server Configuration
  • The domaine name management and hosting


In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • BDD - Back Office access
  • Our team can help you choose your hosting provider
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time) by ticket creation.
  • Support is available in French, English and Spanish.

Discounts do not apply to Support Plans.

Часто покупают вместе

Добавить "Starter pack" в корзину вместе с:

  • Improve your conversion rate by 15% (and more) with abandoned carts reminder emails!

  • Reduza as devoluções de produto e satisfaça plenamente os clientes com o módulo Guia de Tamanho! Ideal para lojas virtuais de roupas, lingerie, acessórios e joias, permite criar e personalizar, em apenas alguns minutos, tabelas de correspondência de tamanhos para os produtos e categorias de sua escolha.



Contact our PrestaShop experts: 9AM to 6PM CET (Central European Time) by ticket creation.

Telephone: +33 (0)1 83 64 16 54 (Do not dial the 0 if calling from abroad)

О PrestaShop Support

PrestaShop Support

В рамках PrestaShop Support наши эксперты сопровождают вас в успешной реализации вашего электронного торгового проекта! На каждом этапе вашей электронно-коммерческой деятельности наша команда консультирует вас и оказывает техническую поддержку с целью оптимизации вашего магазина в соответствии с вашими пожеланиями и задачами.

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  • Совместимость v1.4.0.1 - v1.7.3.1

  • Доступно на EN, FR, ES

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