• Save time. Perfect workflow using AJAX, the browser doesn’t refresh because the most operations will run in background.
• Available for Multiple Stores configuration.
• Available for Multiple Languages. 
• Generate a PDF warranty for each product that have one.

• Allow customers to view and download the warranties related to his purchases, as PDF file format.
• The customer can view the warranty expiration date and the time left of the warranty.
• The customer can send you a message to report problems of a product under warranty.
• The customer can attach files when he send you an message.
• The customer will receive and email with the warranty as PDF attachment.
• The customer can view the messages history under the customer account in the website front office.
• The customer can view and read the warranty revisions that have been made if the product have been sent to the warranty service.
• The customer can scan a QR Code on the warranty, that will point him to the warranty details. He can send you a message directly from that section.

• Associate an warranty time to the product. Example: 26 months, 3 years, etc.
• Choose a warranty time from a predefined list.
• Select an warranty template that have a different appearance.
• Preview the warranty template on multiple languages.

• View all the warranties associated the order.
• View the messages related to the warranty.
• View and download the PDF warranty.
• Validate the warranty and add serial numbers for each product on the warranty.
• Send warranty to the customer.
• Replay to the messages associated with the warranty. The attachment are allowed.
• Add revisions to the warranty.
• Inform the customer about a new revision that you have made.
• Extend warranty expiration date.

• View all the warranties.
• View all the warranties that are in revision.
• Filter warranties by: “Warranty Reference”, “Product Name”, “Shop”, “Customer Name”, “Customer Email” “Order Reference”, “Last revision Status”, “Used Template”.
• Filter the warranties that have an valid order but they are not active.
• Filter the warranties that are valid but you have forget to inform the customer about them.
• Filter the warranties that have unread messages.
• Filter the warranties that have new messages, and you have forgot to reply.

• View the warranty reference.
• View the product name associated with the warranty.
• Edit and View the warranty expiration date.
• View the warranty time left, or if it have expired.
• View the warranty statuses: “Visible”, “Order Valid”, “Product Serial Numbers are Valid”, “Warranty was sent to the customer”.
• View the customer name. You can access the customer page from here.
• View the customer email address.
• View the order reference. You can access the order page from here.
• Add / Edit and View the products serial numbers associated with the warranty.
• Choose a template for the warranty.
• Preview and Download the warranty as a PDF file format.
• Enable or Disable the warranty.
• Send the warranty to the customer.
• Reply or send a message to the customer. File attachments are allowed.

• Add / Edit / Delete warranty revisions, when the customer send the product into the warranty service.
• Associate product serial number.
• Add the revision product entry date.
• Add the revision claimed defect.
• Add the revision defect found.
• Add a note to the revision.
• Add the revision product exit date.
• Add a private status, that allows you to manage the warranties under service. The statuses are “Complained” - when the customer report a problem, “Received” - when you have received the product, “In Service” - when you are working on the product service, “Solved” - if you have solved the product problems, “Delivered” -  if you have sent the product back to the customer, “Refunded” - if you did not solved the product problems.
• Display the revision on the PDF warranty.
• Write a private note for the revision.
• Add warranty into the “Warranties in Revision” list.

• Replace templates associated with the warranties.
• Create multiple messages templates that are available for multiple languages. Those templates are used when you communicate with the customer.

• Display the products with the serial numbers.
• Display all the revisions on the warranty.
• Display a QR Code that point the customer to the warranty detail section in the website Front-Office.
• Display a signature or stamp on the warranty PDF file.
• Display an text, like warranty terms and conditions.

• The template are available for multiple shops.
• The template are available for multiple languages.
• Edit / Duplicate the warranty templates.
• Edit the warranty template using the HTML editor.
• Preview the warranty template. You can simulate a preview of a warranty that have assigned multiple revisions on it.
• Open the preview in a new window.
• Add CSS style on the warranty template.
• Add Header and Footer on the warranty PDF file.
• Add stamp or signature image on the warranty PDF file. You cam modify the stamp image size.
• Setup the PDF margins “Margin Top”, “Margin Left”, “Margin Bottom”, ‘Margin Right”.
• Enable / Disable a QR Code. This QR Code will point the customer to the warranty details in the website Front-Office, and allows customer to send you a message if it have problems with the product. You can modify the QR Code size.
• Add some text near the QR Code. For example the QR Code link.
• Enable / Disable the warranty PDF header or footer.
• Use multiple variables on the warranty template. Example , , etc..
• Use conditional statements on the templates. For example display or not the warranty revisions.
• Foreach iterator. For example if the product have a quantity grater than 1 you can display all the products serial numbers.

• Predefine some warranty time. For example, 24 months, 3 years, etc…
• You can use the predefined time under the admin edit product section.

• Activate the email connections or use the Default Prestashop email connection.
• Add / Edit the email connections.
• Setup the from name. The customer will view the Shop Name into the email message subject.
• Setup the from email.
• Setup a SMTP connection.
• Setup a php mail() function connection.
• Choose the email format. “HTML”, “TEXT”, “HTML and “TEXT”. The customer will receive the email into the chosen format.
• Test the email connection if it is valid or not, by sending an email.

• Associate a connection when you send the warranty to the customer. For example put the from email address like “[email protected]”.
• Associate a connection when you inform the customer about a new revision that you have made. For example put the from email address like “[email protected]”.
• Associate a connection when you communicate with the customer. For example put the from email address like “[email protected]”.
• Test the associated connections by sending an test email.

• There are four email templates. “Warranty” - when you send the warranty to the customer, “Revision” - when you inform the customer about a new revision, “Message” - when you send a message to the customer. “Received Message” - when the customer sends you a message - it allows you to open the order directly from your email address.
• The templates supports multiple variables, conditional statements and foreach iterator.

• Enable / Disable Multiple shops Templates - Make the templates available for multiple shops or not.
• Enable / Disable PDF Preview - View or not the warranty PDF preview under the edit product section.
• Enable / Disable Allow Message History - Allow customer to view the messages history.
• QR Code link - Point the QR Code link to the Front-Office warranties list, or point it to to the warranty details.
• Restore Templates - Restore the default template, restore the deleted template or restore the backup templates.
• Delete messages attachments - Free up the server space by cleaning all the attachments associated with the messages.
• Load minified JavaScript and CSS files.
• Display an errors log.

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