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FAQ

Модуль FAQ

Разработал Community developer
  • PrestaShop
    1.6.0.4 - 1.7.2.5
module - ЧАВО (FAQ) - FAQ - 1
module - ЧАВО (FAQ) - FAQ - 2
module - ЧАВО (FAQ) - FAQ - 3
module - ЧАВО (FAQ) - FAQ - 4
module - ЧАВО (FAQ) - FAQ - 5
module - ЧАВО (FAQ) - FAQ - 6
module - ЧАВО (FAQ) - FAQ - 7

Презентация

Create FAQ page and FAQ tab on product page – 2 IN 1 Prestashop FAQ module! Receive and answer questions from your customers with “Ask a question” form. FAQ PRO is professional Frequently Asked Questions module, easy to install and simple to use.

Данный модуль предлагает вам:

event_available

Продуктивность Облегчение управления послепродажным обслуживанием

Receiving daily emails from your customers with the same questions about your products and services? Spending hours to answer the repeated questions?

That might be general problems all online shops would meet, it wastes a lot of time to answer all the questions come from customers. We understand all the problems so we made FAQ PRO – an awesome Prestashop FAQ module that would help you save a lot of time by creating a professional FAQ page (and also FAQ tab on product page) where you can list all the repeated questions with respective answers.

Let’s discover how great FAQ PRO is and why it helps you in improving quality of your customer service

1. Professional FAQ page and FAQ tab on product page

As stated in the overview, FAQ PRO is a 2 IN 1 Prestashop FAQ module, it allows you to create both FAQ page and FAQ tab on product details page

  • FAQ page: FAQ PRO helps you quickly create a professional and attractive FAQ page with a list of pre-made questions & answers. The questions & answers are grouped into sections with open/close boxes will help customer browses the question & answer list easily to find out the information they’re looking for.

  • FAQ tab on product page: Along with FAQ page, FAQ PRO also offers you a great feature that is FAQ tab for product page, you can select all questions & answers related to a product and put them particularly on the product details page. This will help your customer a lot to understand your products and encourage them to buy!

2. “Ask a question” form

FAQ PRO allows customer to send questions to your email via a question form on the FAQ page. This is useful for the customer if they can’t find the information they want from your FAQ page with pre-made questions & answers.

You can answer your customer questions via email when they’re sent to you or answers them directly via a reply form from your backend. You can also mark the questions as frequently asked questions to display them on your FAQ page.

FAQ PRO provides CAPTCHA security feature which helps protect the “ask a question” form from spam questions created by auto-fill robots.

3. Easy management

  • Backend is implemented with jQuery Ajax: We pay a lot of care to backend design of the module and take advantages of using jQuery Ajax to avoid page reloads when working with backend. This helps you save time when add, edit, delete or sort questions & answers.

  • Visual editor: FAQ PRO is the unique Prestashop FAQ module which provides visual backend editor. Questions & answers are organized visually as how they’re displayed on frontend, this feature is very useful because it helps you quickly see the result of your backend work without having to go to frontend to check.

  • Question & answer groups: This feature helps you categorize your questions & answers. This will help you manage the questions & answers easier when they become huge! It also helps customer easier in browsing through the questions & answers on frontend.

4. SEO and optimization

  • Friendly URL: FAQ PRO offers you a capacity of making custom friendly URL for your FAQ page. This is the most important factor that will improve your SEO rank on Google or any other internet search engines.

  • Metadata supported: FAQ PRO is the best Prestashop FAQ module which provides meta-data for SEO purposes. It supports custom meta title, meta description and meta keywords

  • HTML optimized: FAQ PRO is optimized with SEO on all HTML tags, it’s checked to make sure your FAQ page as well as product FAQ tab is completely friendly with SEO

Функционал

FAQ PRO is the most powerful Prestashop FAQ module provides all things you need to create professional FAQ features for your website

1. General features

  • Create FAQ page
  • Create FAQ tab on product page
  • Categorize frequently asked questions
  • Open/close content of answers on frontend
  • Option to open all answers by default on FAQ page

2. Question form

  • FAQ PRO provides “Ask a question form” allowing your customers send any questions to you easily
  • Send question via email
  • Save questions at backend
  • Reply a question via backend
  • CAPTCHA security
  • Custom form title and description
  • Custom receiver email
  • “Ask a question” button on product page (product question)
  • Option to enable/disable “ask a question” form on FAQ page
  • Option to enable/disable “ask a question” button on product page
  • Option to enable/disable CAPTCHA security code

3. Management

  • Ajax backend
  • Option to add, edit delete questions using Ajax (no page reloads)
  • Option to add, edit delete question groups using Ajax
  • Option to sort questions and group using Ajax

4. SEO optimization

  • Friendly URL
  • Custom meta title
  • Custom meta keywords
  • Custom meta description
  • HTML is optimized for SEO 

Часто покупают вместе

Добавить "FAQ" в корзину вместе с:

  • Image descriptions are a little-known SEO feature for product pages, but precise description is a surefire way to increase your e-commerce’s search engine visibility. The SEO Images (Alt tag) module automates ALT tag creation for product images and produces quality content to improve your site’s page ranking.

    $7499
  • Decrease the number of you store's abandoned carts by adding a notification that will appear directly in the customer's browser. This module can be installed and configured in just 30 seconds and displays the number of products in a customer's cart next to your store's favicon. It's a discrete and effective nudge to remind users they have a full cart and encourage them to check out!

    $3999

Другое

  • 100% open source
  • Well documented user-guide attached
  • Compatible with custom themes
  • Work perfectly with all web browsers: Chrome, Firefox, Opera, Safari, IE, Edge…
  • Free installation support
  • 24/7 online support

Ваши клиенты оценят это

  • By using FAQ PRO – Frequently Asked Questions 2 IN 1 – the best Prestashop FAQ module, you help your customers a lot in understanding your product and services.

  • Provide useful answers for problems that your customers frequently get when using your products and services

  • Avoid having to answer the same questions daily via emails which are sent to you by customers

  • “Ask a question” form helps your customer easily send you questions regarding your products and services or tell you problems they are facing when using your products

Рекомендации

  • Don’t hesitate to contact us for help if you get any problem when installing the module on your website or have questions regarding the use of the module

  • Please leave us a feedback of 5 stars and share the module on your Facebook, Twitter… if this module is good for your website so we can promote it to more people and have motive power to invest time to upgrade the module with more great features

  • If you see bugs, please contact us for support. We’ll fix the bug free for your website immediately and update the module to a better version without the bugs.

Поддержка и обновления

Вы автоматически получаете право на 3 месяца технической поддержки для этого продукта.

Вы можете рассчитывать на функциональную техподдержку, а также располагаете доступом к имеющимся в наличии обновлениям для этого продукта в течение 90 дней после покупки.

Получите гарантию надлежащей работы этого продукта в вашем магазине в течение 12 месяцев благодаря опции Zen!

Благодаря опции Zen вы получаете доступ ко ВСЕМ обновлениям продукта в течение года после покупки. Разработчик продукта остаётся на связи, отвечая по электронной почте на все ваши вопросы, связанные с функционированием продукта и его техническим обслуживанием.

Что такое опция Zen?

Опция Zen включает в себя две услуги:

  • послепродажное сопровождение в неограниченном объёме в течение периода действия опции;
  • доступ ко всем обновлениям этого продукта в течение данного периода.

Опция Zen доступна по выгодной цене в момент покупки этого продукта, а также, если вы передумаете, вы можете приобрести её после совершения покупки продукта, в своей клиентской учётной записи.rnОна доступна в течение года после даты покупки вашего продукта. Чем раньше вы её приобретёте, тем дольше вы сможете ею пользоваться!

Что включает Вариант Zen?

В опцию Дзен включены:

  • вопросы, касающиеся использования модуля или темы;
  • решение технических проблем, связанных с модулем или темой;
  • доступ ко всем обновлениям модуля или темы.

В опцию Дзен не входят:

  • индивидуальная настройка и специальная разработка;
  • выполнение установки и обновления модуля или темы;
  • решение проблем, касающихся сервисов третьих лиц, хостинга, сервера и программного обеспечения PrestaShop.

Установка

This module can be easily installed in one click as other standard Prestashop module. A detailed document is also included in the download package

Что нового в версии 1.0.2(2018-01-08)

  • Minor change

О разработчике

Community developer

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$3999

Преимущества:

  • 3 месяца поддержки бесплатно (Подробнее)
  • Разработано Top Developer
  • Документация включена
  • Совместимость v1.6.0.4 - v1.7.2.5

  • Версия 1.0.2 (2018-01-08)

  • Доступно на en

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