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xSellco Helpdesk

Модуль xSellco Helpdesk

Разработал PrestaShop Partners
  • Official
    Partner
  • +1000
    downloads!
  • PrestaShop
    1.5 - 1.7.3.1

Презентация

xSellco is the leading e-commerce help desk, tailored specifically for online retailers. Centralize customer queries and order details from your Prestashop and other sales channels like Amazon, eBay and more in one simple dashboard.  
 

Данный модуль предлагает вам:

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Продуктивность Облегчение управления послепродажным обслуживанием

  • Save time and costs on customer support
  • Send fast, personal responses
  • Expand to new international markets with built-in auto-translate
  • Answer queries in real time with live chat
  • Unlimited users
  • Live connections to 60+ e-commerce channels
  • Collaborative team dashboard
  • No overlapping query responses
  • Measure team performance to ensure you meet your customers' expectations
  • Track key metrics like response times and message volume for different query types so you can focus on areas that need improvement

Функционал

  • Consolidate customer queries from all your sales channels in one shared dashboard
  • All orders, shipping and customer details displayed within each message
  • Time-saving features such as templates, dynamic tags, and autoresponder
  • Automatic language translationPrioritize messages by time left to respond
  • Automate workflows with specific rules
  • Insightful reporting helps you analyze your customer support metrics
  • View ticket volume by store, language, query type and more
  • Integrations with all major e-commerce platforms, including Amazon, eBay, and PrestaShop
  • Connect to e‑commerce management platforms such as Channel Advisor, Linnworks, BrightPearl and Skubana

Ваши клиенты оценят это

  • Fast and personal responses
  • Enhanced customer experience
  • Live chat features
  • Global customers can communicate in their own language

Что нового в версии 2.0.1(2018-04-10)

  • Support for French and Italain

О разработчике, PrestaShop Partners

PrestaShop Partners

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БЕСПЛАТНАЯ

  • Совместимость v1.5 - v1.7.3.1

  • Версия 2.0.1 (2018-04-10)

  • Требует подписки на дополнительно сервис Да

  • Включено в PrestaShop Да

  • загрузки 1259

  • Доступно на en fr it

Есть вопросы? Связаться с разработчиком
Разработчик ответит вам через

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