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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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check_circle Produto adicionado para o carrinho

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Your data will be transferred to the Partner when you download this module.
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Confirmo minhas dados para continuar

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Mais vendido
V1.5.0.V0 - 8.0.1
De V1.5.0.0 a V8.0.1

Apresentações

Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.

O que este módulo faz por você

headset Melhora o relacionamento com o cliente
Going to pay for a costly live chat and ticking system (helpdesk) service $200 (or even more!) every month to communicate with your online customers? Wait a moment...! Why do that while you can run the live chat and ticketing system directly on your Prestashop website without any third-party services, no monthly cost, secure, stable and 1-click to install!
 
What this module includes:
 
Live chat 
The live chat feature allows you to chat with 1000+ online visitors on your website at the same time smoothly. Many great features are included to the live chat such as: multi chat windows, auto reply, pre-made messages, anti spam, etc. making a complete online chat system for Prestashop.
 
Contact form and ticketing System 
Contact form and ticketing system feature (helpdesk) allows you to create unlimited number of contact forms centralize your customer support service. Customer sends their support requests through tickets, you can easily manage all customer tickets from your admin area: assign ticket to departments/staffs, mark ticket as solved, reply to customer ticket, etc.

O que seus clientes apreciarão

Live Chat, Contact form and Ticketing System is an essential module that you need to install on your website to improve your customer support service as well as boost your sales by directly chatting with your customer on your website, receiving their support tickets and encouraging them to buy your products. Customers can start a conversation anytime when surfing your website.

Instalação

1. Login your website back-end
2. Navigate to “Modules & services”
3. Click on “Upload a module” to upload and install Live Chat, Contact form and Ticketing System
4. You’re all done. Enjoy the awesome Prestashop chat and helpdesk module!

Outras

FREQUENTLY ASKED QUESTIONS

Q: Can I convert a live chat discussion to a support ticket?
A: Yes. You can create a support ticket from a live chat discussion with your customer and assign staff to process it.

Q: Does the live chat feature work on mobile devices?
A: Yes. The live chat feature works smoothly on different devices such as desktops, laptops, tablets, and mobiles.

Q: Will this module affect my page loading time?
A: No. Our module provides an automatic page refresh speed optimization feature to avoid affecting your page load speed.

Q: How can I prevent spam messages?
A: You can add CAPTCHA to chat boxes and contact forms, or enter spam IP addresses to the IP blacklist to prevent unwanted contacts.

Q: Do I need to pay any extra fee?
A: No. Our module does not require you to pay any extra fee.
 
***** Advantages compare to other PrestaShop live chat modules: *****
  • The most completed built-in live chat module on Addons Marketplace. Provide a live chat tool, contact form builder, and support ticket system (helpdesk) in one module.
  • High secure, prevent spam with CAPTCHA and IP blacklist.
  • Instantly increase customer satisfaction and boost revenue.
  • The entire module is translated into English, French, Spanish, Italian, and Vietnamese.
  • Best customer support service, from installation to technical support.
  • Cheaper price but higher quality.
  • Satisfy coding standard of PrestaShop, security ensured.

Precisa de ajuda?

Este desenvolvedor responde nestes idiomas:
en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh

Ficha técnica

Última atualização

21/12/2022

Línguas do módulo

en, cs, de, es, fr, it, nl, pl, pt, ru, vn +5

Versões compatíveis com PrestaShop

V1.5.0.0 - V8.0.1

Compatibilidade com várias lojas 

info

Módulo / Versão do modelo

V 2.5.4

Número de downloads

1,157

Nível

Para usuários iniciantes

Documentação

Included

Desenvolvedor

ETS-Soft

Idiomas do desenvolvedor

en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh +8

Categoria

Suporte & Chat on-line

Características

  • 3-in-1 customer support service module for Prestashop: offers both live chat, contact form and ticketing system.
  • Create unlimited number of contact form in minutes
  • Centralize support via ticketing system
  • Freely to chat with customer through built-in live chat windows
  • Excellent performance, allow you to chat with 1000+ customers stably at the same time with minimum server resource.
  • User-driven interface, smooth chat on mobile devices
  • Highest security layers implemented: auto-protection against spam, CAPTCHA and IP blacklist
  • Easily manage your online store departments and staffs. The supporter can transfer their support conversation to related departments and decline the waiting time of customers
  • Huge number of exclusive features such as: visual interface editor, multi online statuses (online, offline, busy, invisible), social login, Chatbot (auto-reply) & premade messages, display message sending status (Sent, Delivered, Seen, Writing), custom chat fields, rate support chat & ticket, chat history (for both customer and shop operator) and many more!
  • Detailed statistic charts and helpful information on dashboard
  • Multi-shop supported

Recomendação

  • Contact us anytime if you see any problems with this module or you have ideas for us that would help us improve this module and make it more useful. We appreciate all your feedback. 
  • Please leave us a positive feedback of 5 stars for the module and share it on your social network accounts (Facebook, Twitter, Instagram…). It would help us a lot in promoting this awesome module to more valued customers.

Portugais Apprenez à prononcer O que há de novo na versão 2.5.4(21/12/2022)

  • Optimize module code
  • Compatible with PrestaShop GDPR compliance module
  • Update translation: German, Dutch, Polish, Portuguese, Czech, and Russian
  • Fixed some texts not receiving translations
  • Fix bug when installing module on PrestaShop 1.7.8.8

Conformidade legal

Regulamento Geral sobre a Proteção de Dados (GDPR)

Este módulo está de acordo com o Regulamento Europeu Geral sobre a Proteção de Dados

Suporte e atualizações

No momento da compra, a sua assinatura de Business Care do seu primeiro ano é automaticamente incluído e depois renovado no final do período.

Pode cancelar a sua assinatura a qualquer altura antes do término do período em curso.

Serviços incluídos na sua assinatura:

  • Atualizações de segurança
  • Atualizações de compatibilidade
  • Evoluções e características futuras
  • Apoio ilimitado

Gostaria de saber mais detalhes? Descubra as perguntas mais frequentes sobreBusiness Care.


Precisa de ajuda?

Este desenvolvedor responde nestes idiomas:
en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh

Sobre este desenvolvedor

Nível de especialização

Superhero

Produtos listados

55

Produtos listados

28/12/2012

País de Origem

United Kingdom

Idiomas de apoio

en, fr, es, cs, de, it, nl, pl, tr, pt, ru, zh

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