close

Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

close
Your data will be transferred to the Partner when you download this module.
close

Confirmo minhas dados para continuar

close

Ótimo, sua loja vai adorar! Você acabou de baixar esse módulo. Agora, basta instalar na sua loja PrestaShop. Precisa de ajuda? Siga nosso tutorial: Instalar um módulo Addons pago ou gratuito

módulo LiveHelpNow Help Desk and Live Chat Integration

Preço
$59.99 $87.99
LiveHelpNow Help Desk and Live Chat Integration

módulo LiveHelpNow Help Desk and Live Chat Integration

Desenvolvido pela Community developer
Fully integrated customer service suite meeting all of your customer's needs.Quick and easy installation.
De V1.3.0.0 a V1.7.6.5
  • Artigo único
  • Zen Option
  • check_circle3 meses de apoio
  • check_circle12 meses de apoio
  • check_circleEvolução e futuras funcionalidades
  • check_circleAtualizações de segurança
Preço
$59.99 $87.99

Galeria

Apresentações

Fully integrated customer service suite meeting all of your customer's needs.
Quick and easy installation.

O que este módulo faz por você

headset Melhora o relacionamento com o cliente
  • Get Up & Running, Securely - Fully integrated customer service suite meeting all of your customer's needs. Quick and easy installation, no setup fees, no contracts. Hosted with 99.9% uptime and financial grade AES-256 bit encryption.
  • Brand & Go Mobile - Universal mobile access, and compatibile with all browsers. Match your site's branding by customizing visitor facing windows. Analyze data with LiveHelpNow reports or integrate with your own.
  • Work as a Team - Clear, intuitive operator panel. Realtime agent monitoring. Quietly coach operators with whisper technology.
  • Build a Better Help Desk - LiveHelpNow systems are designed to maximize your productivity. Combine them to create a fully streamlined, intuitive customer service suite.
  • Usability, Functionality and Dedicated Support You won't find anywhere else!


Why choose our module:
We build user and platform friendly modules;
All our developers are certified by PrestaShop;
We can make custom modifications for the module and for your shop - contact us;

O que seus clientes apreciarão

  • Fast
  • Secure
  • Reliable
  • Scalable
  • Enjoyable
  • Unbeatable

Instalação

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • Precisa de ajuda?

    Este desenvolvedor responde nestes idiomas:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Ficha técnica

    Última atualização

    28/02/2020

    Línguas do módulo

    en, cs, de, es, fr, hu, nl, pl, pt, ro, ru +5

    Versões compatíveis com PrestaShop

    V1.3.0.0 - V1.7.6.5

    Módulo / Versão do modelo

    V 1.2.1

    Número de downloads

    0

    Documentação

    Included

    Desenvolvedor

    Community developer

    Idiomas do desenvolvedor

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

    Conta em serviço externo necessário

    Sim

    Categoria

    Suporte & Chat on-line

    Características

    • Realtime Visitor Monitoring: Do you know who your site visitors are? Are they more than just numbers to you? Get to know your visitors better by viewing helpful information about each one; like where they are from, how they found your site, if they are a returning visitor and even the search engine that sent them.
    • Create Customer Lists: Would you like to inform your customers of an upcoming sale, a special event on your site, or just analyze your customer base? LiveHelpNow creates exportable lists of your customers so you can see them as real people and not just statistics.
    • Gain Social Insights: Why wait for a “like” to learn about your customers interests? Chats display your visitor’s open social network profiles. Do you have products that match their tastes? Chances are, your visitor’s social data can guide your chat operators into making a sale.
    • Custom Information Feed: Your visitor’s behavior is saying something. Read between the lines. The information feed gives the chat operator a full picture of what your customers are up to. What’s in their shopping cart? Which products are they browsing? Could they use some help? Use the facts to close a sale.
    • Visitor Triggers: Every sale starts out as that crucial moment when your product’s price matched it’s benefit for your customer. Think of visitor triggers as an insider tip on precisely when and how to present those benefits in a personalized way that seals the deal. Visitor triggers can notify agents in real time when visitors complete desired actions, send out custom chat invitations automatically, and accommodate custom scripts so you can present special offers. Automate the sales process with Visitor Triggers.
    • LiveHelpNow Reporting and Analytics: The facts don’t lie. Right now there is a wealth of information on your site holding vital clues to your perfect sales formula. LiveHelpNow Analytics focus in on the data that matters most to your bottom line, including a wealth of operator and website performance reports.
    • Unlimited Canned Messages: A well thought out reply makes the best first impression. Be ready for any customer service conversation with unlimited responses to common questions. Don’t limit your pre-made replies to text; add useful links and images as well, while safeguarding your grammar with spell check on the fly.
    • Instant Language Translation: We've harnessed the power of Google Translate in order to provide you with realtime language translation in a chat session. If your customer's first language is something other than English, they can now type in the language they're most comfortable with and their text will be translated, on the fly, along with your replies.
    • Chat on the Go with Mobile Apps: LiveHelpNow Apps are available for iPhone, Android devices or use any internet connected mobile device to chat with customers. Your customers can chat with you on the go as well, using any browser or mobile device!
    • Offline Messaging: Receive messages even when you're offline. Keep track of the big picture by adding Email-Ticket Management and Call Management systems to accommodate customers 100% of the time.
    • 24/7 Contact: Even if you don’t have round the clock support, give your customers an opportunity to reach out and let you know they have questions. When customers can fill out call back forms, it shows them you value their interest in your site. A missed phone call can easily be a lost sale.
    • Customizable Form: Collect the information from your customers that matters most to you with a customizable web form. Order your call backs as you desire and assign them to any available operators.
    • Record Call Logs: Keep transcripts of callbacks and incoming calls for training purposes and quality assurance. Tag calls with labels for later review and analysis.
    • Filter through Conversations: Choose what callbacks and call logs you would like to see. Lookup a customer's entire callback history or create a custom filter based on specific information, like status, assignment, date created and much more.

    Recomendação

    Read the documentation

    Portugais Apprenez à prononcer O que há de novo na versão 1.2.1(28/02/2020)

    • Updated

    Conformidade legal

    Regulamento Geral sobre a Proteção de Dados (GDPR)

    Este módulo está de acordo com o Regulamento Europeu Geral sobre a Proteção de Dados

    Suporte e atualizações

    Você dispõe automaticamente de 3 meses de suporte para esse produto.

    Durante 90 dias após a compra, você desfruta do suporte técnico e funcional, além de ter acesso às atualizações disponibilizadas para esse produto.

    Garanta o bom funcionamento desse produto na sua loja durante 12 meses com a Opção Zen!

    Assim, você tem acesso a TODAS as atualizações do produto durante um período de um ano após a compra. O desenvolvedor do produto assegura o acompanhamento respondendo por e-mail a todas as suas perguntas técnicas e funcionais.

    O que é a Opção Zen?

    A Opção Zen inclui dois serviços:

    • um suporte pós-venda ilimitado durante o período coberto pela Opção;
    • o acesso a todas as atualizações desse produto durante o período em questão.

    A Opção Zen encontra-se disponível por um preço vantajoso no momento da compra do produto ou, caso mude de ideia, também é possível adquiri-la posteriormente pela conta de cliente.rnEla é válida até um ano após a data de compra do produto. Quanto antes você garantir a sua, mais tempo poderá aproveitar!

    O que inclui a Option Zen?

    Estão incluídos na Opção Zen:

    • as perguntas relativas ao uso do módulo/tema;
    • a solução de problemas técnicos ligados ao módulo/tema;
    • o acesso a todas as atualizações do módulo/tema.

    Os serviços a seguir não estão incluídos na Opção Zen:

    • a personalização e o desenvolvimento específico;
    • os serviços de instalação e atualização do módulo/tema;
    • a solução de problemas relativos a serviços de terceiros, hospedagem,

    Precisa de ajuda?

    Este desenvolvedor responde nestes idiomas:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Sobre este desenvolvedor

    Nível de especialização

    Captain

    Produtos listados

    121

    Produtos listados

    01/09/2014

    País de Origem

    Romania

    Idiomas de apoio

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh