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REVE Chat -  Live Chat Software

módulo REVE Chat - Live Chat Software

desenvolvido pela Community developer
  • PrestaShop
    1.5.1.0 - 1.7.2.2
module - Suporte & Chat on-line - REVE Chat -  Live Chat Software - 1
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Apresentação

REVE Chat is a cloud based live chat platform that enables businesses with online presence to proactively engage with website visitors.

O que este módulo oferece

Produtividade Facilita o gerenciamento de seu Serviço Pós-Venda

  • A simple and highly customizable Live chat solution.
  • Get detailed information about each and every website visitor before initiating a chat.
  • Live chat with multiple visitors simultaneously and hence reduce the need of additional resources.
  • Receive valuable customer feedback during and after each live chat session and improve the quality of your service.
  • Proactively engage to assist website visitors in real-time before they leave your website being frustrated.






Características

Proactive Chat:
You can initiate chat sessions with your website visitors anywhere on your website to offer instant assistance.

Chat Monitoring:
REVE Chat allows to monitor how your agents are performing and check the detailed chat conversations between your website visitors and agents in real-time.

Facebook Chat Integration:
It allows your customers to interact with you directly on your Facebook company page.

Make Audio/Video Calls:
Enable your website visitors to make audio/video calls directly to your customer support agents within the website itself.

Analytics:
Includes detailed reporting and analytics that measure several aspects like the total amount of time spent by a website visitor on each chat and his geographic location, IP address, the overall activity of your agents, conversion tracking, track of transcript reports, monitoring chat history and many more.

Queuing:
With this chat software handle chat requests efficiently when all your agents are busy. REVE Chat software gives information to website visitors regarding their waiting time in the chat queue.

Suporte e atualizações

Você dispõe automaticamente de 3 meses de suporte para esse produto.

Durante 90 dias após a compra, você desfruta do suporte técnico e funcional, além de ter acesso às atualizações disponibilizadas para esse produto.

Instalação

Upload the Module
  • Download the REVE Chat Prestashop Addon
  • Login to your Prestashop administration and go to 'Modules and Services' (or ‘Modules’ depending on your Prestashop version).
  • On the "Modules" page click on "Add a new module" and choose the downloaded REVE Chat Prestashop modules zip file and click on 'Upload this module' button to upload the file.
  • Once uploaded, you will see a message as 'The module was successfully downloaded'. 

  • Install the Addon
  • On the 'Modules' page, search "REVE Chat" in 'Modules List' section. Make sure you have selected 'Installed & Not Installed', and 'Enabled & Disabled' filter.
  • Click on 'Install' button and you will see 'Module(s) installed successfully message' on top of the page.

  • Configure
  • After the module is successfully installed, you can find the 'configure' option.
  • Please wait for the sign up page to completely load.
  • Fill in the form to Login / sign up to your REVE Chat account and click on "Save".

  • Geralmente comprados juntos

    REVE Chat -  Live Chat Software
    Countries Dashboard
    Painel de Controle – Formas de Pagamento
    $109.97 Adicionar todos os três ao carrinho

    Outros artigos do mesmo desenvolvedor - Veja mais

    What's New in Version 1.0.2(2017-08-07)

    • Update the version content and modify the chat script...

    sobre o desenvolvedor

    Community developer

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    $39.99

    Vantagens:

    • Compatibilidade v1.5.1.0 - v1.7.2.2

    • versões 1.0.2 (2017-08-07)

    • Já traduzido em en

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