Necessary update of your password on PrestaShop Addons


You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.


check_circle Produto adicionado para o carrinho

Your data will be transferred to the Partner when you download this module.

Confirmo minhas dados para continuar


Ótimo, sua loja vai adorar! Você acabou de baixar esse módulo. Agora, basta instalar na sua loja PrestaShop. Precisa de ajuda? Siga nosso tutorial: Instalar um módulo Addons pago ou gratuito

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V1.4.7.0 - V1.7.8.8
De V1.4.7.0 a V1.7.8.8


Drive your online sales through conversational ecommerce. Smartsupp combines live chat, chatbots, and video recordings into an affordable package that saves you time and resources in order to help you turn your visitors into loyal customers. 

O que este módulo faz por você

headset Melhora o relacionamento com o cliente
Drive your online sales through conversational ecommerce.
Smartsupp helps businesses deliver a personalized online shopping experience and drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers to better identify their needs. 
As one of the most popular ecommerce solutions in the world with over 50,000 active webshops and websites, Smartsupp offers:
  • A one-and-only combination of live chat, chatbots, and video recordings–automate responses to repetitive questions, deliver personal service when needed and see how and where you can improve your conversion rate. 
  • Access to real-time visitor lists enriched with e-commerce data–see who is browsing your webshop, which products they are interested in and proactively start a conversation to assist you in making a sale.
  • A FREE Mobile App–be more accessible to your customers with Smartsupp’s app for iOS and Android phones so that you can reply to visitor inquiries even when you are in the warehouse or on the go. 
What our users say about us?
"Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away."
—Oke Harms,
"With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers."
“70 % of our orders comes through live chat”
-Irena ŽIROVNICKÁ, Customer care team leader Unuo Design

O que seus clientes apreciarão

Visitors of your PrestaShop store can ask questions immediately and chat with you in real-time thanks to Smartsupp.


You can find tutorials about how to install and use Smartsupp in our Help section.

Precisa de ajuda?

Este desenvolvedor responde nestes idiomas:
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Ficha técnica

Última atualização


Línguas do módulo

en, br, cs, de, es, fr, hu, it, nl, pl +4

Versões compatíveis com PrestaShop

V1.4.7.0 - V1.7.8.8

Módulo / Versão do modelo

V 2.1.9

Número de downloads



Para usuários iniciantes


PrestaShop Partners

Idiomas do desenvolvedor

en, cs, fr, pl, it, es, de +3

Incluído na PrestaShop


Conta em serviço externo necessário



Suporte & Chat on-line


  • Live chat, emails and Messenger in one place–start a personal conversation with your customers and have all communication in one place. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.
  • Chatbots–Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads and assisting customers with shopping even while you’re asleep.
  • Video recordings–see how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.
  • Mobile app–be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go. Visit our website to get the full list of features.
  • Language support for English, Czech, German, Spanish, French, Italian, Hungarian, Dutch, and Polish.
  • Customer Care–far and beyond your run-of-the-mill customer service, Smartsupp offers their users highly popular support that is consistently lauded on the most highly recognized reviews sites.
  • Full integration with Prestashop

Portugais Apprenez à prononcer O que há de novo na versão 2.1.9(13/10/2021)

  • meet security, structure, standards requirements for 1.7
  • update design
  • update translations
  • fix not clickable button

Conformidade legal

Regulamento Geral sobre a Proteção de Dados (GDPR)

Este módulo está de acordo com o Regulamento Europeu Geral sobre a Proteção de Dados

Precisa de ajuda?

Este desenvolvedor responde nestes idiomas:
en, cs, fr, pl, it, es, de

Sobre este desenvolvedor

Produtos listados


Produtos listados


País de Origem


Idiomas de apoio

en, cs, fr, pl, it, es, de

Sócio PrestaShop
A PrestaShop estabelece parcerias com líderes do e-commerce em todo o mundo para lhe trazer todas as ferramentas necessárias para fazer do seu projeto de e-commerce um sucesso. Desde o sistema de pagament até às soluções de entrega e aos serviços de marketing, encontre o serviço certo para o seu negócio. Comece já a vender online.

O nosso software de e-commerce integra-se perfeitamente com todas as soluções dos nossos parceiros graças aos módulos que desenvolvemos em conjunto com eles.

Descarregue-as gratuitamente e subscreva as ofertas especialmente negociadas pelas nossas equipas!

Estes módulos são sujeitos a um rigoroso processo de validação, centrado na segurança com o apoio da PrestaShop para garantir a melhor experiência possível.