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xSellco Helpdesk

xSellco Helpdesk

desenvolvido pela PrestaShop Partners
  • Official
    Partner
 - SAC - xSellco Helpdesk - 1
 - SAC - xSellco Helpdesk - 2
 - SAC - xSellco Helpdesk - 3
 - SAC - xSellco Helpdesk - 4

Apresentação

xSellco is the leading e-commerce help desk, tailored specifically for online retailers. Centralize customer queries and order details from your Prestashop and other sales channels like Amazon, eBay and more in one simple dashboard.  
 

O que este módulo oferece

Conversões Facilita as vendas no exterior

  • Save time and costs on customer support
  • Provide faster responses
  • Expand globally with in-built auto-translate
  • Free live chat/contact form
  • Unlimited users
  • Unlimited channels
  • Collaborative team dashboard
  • No overlapping query responses
  • Measure team performance
  • Track key metrics like response times and message volume for different query types like Returns.
 

Características

 
  • Manage customer support from all your sales channels with one intuitive dashboard.
  • All order, shipping and customer details displayed within each message
  • Time-saving features such as templates, dynamic tags and auto responder
  • Automatic language translation
  • Prioritize messages by time left to respond
  • Automate workflows with specific rules
  • Insightful reporting helps you analyse your customer support metrics
  • View ticket volume by store, language, query type and more
  • Integrations with all major e-commerce platforms
  • Link e‑commerce management platforms such as Channel Advisor, Linnworks, BrightPearl and Skubana

O que seus clientes apreciarão

  • Fast responses
  • Enhanced customer experience
  • Live chat for immediate responses
  • Global customers can communicate in their own language

sobre o desenvolvedor, PrestaShop Partners

PrestaShop Partners

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GRÁTIS

  • Compatibilidade v1.5.0.0 - v1.7.2.4

  • versões 1.0.0 (2016-11-24)

  • Exige assinatura de serviço externo Sim

  • Incluído na PrestaShop Sim

  • Baixar 577

  • Disponível em en

Alguma pergunta? Entre em contato com o desenvolvedor!
O colaborador responde às suas perguntas em:

en