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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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check_circle Produto adicionado para o carrinho

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Your data will be transferred to the Partner when you download this module.
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Confirmo minhas dados para continuar

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Ótimo, sua loja vai adorar! Você acabou de baixar esse módulo. Agora, basta instalar na sua loja PrestaShop. Precisa de ajuda? Siga nosso tutorial: Instalar um módulo Addons pago ou gratuito

school Customer satisfaction: Module of the year
Mais vendido
V1.5.0.0 - V1.7.7.8
De V1.5.0.0 a V1.7.7.8

Apresentações

This module allows you to display messages and discussions between your store and your customers. In fact your client may consult exchanges with customer service and its various requests. Notifications system for new message for your customers!

O que este módulo faz por você

headset Melhora o relacionamento com o cliente
headset Protege contra disputas
Your customers do not receive your reply emails?
You want your customers to see its discussions with the customer service?
You want that your customer be alerted for a new message?
 
With this module you can display the discussions with the customer service directly to the customer's account and the customer can reply from the website!
 
The customer can then know if his request has been processed and may consult the answers.

O que seus clientes apreciarão

  • Your customer can check your answers at any time by logging into their account.
  • SPAM emails received and deleted will still be available.
  • Your customer can reply to you directly from the webstore. (as long as the thread is open)

Instalação

Installation without override.

Precisa de ajuda?

Este desenvolvedor responde nestes idiomas:
fr, en

Ficha técnica

Última atualização

09/11/2020

Línguas do módulo

en, de, fr, pl

Versões compatíveis com PrestaShop

V1.5.0.0 - V1.7.7.8

Compatibilidade com várias lojas 

info

Módulo / Versão do modelo

V 1.4.5

Número de downloads

492

Nível

Para usuários iniciantes

Documentação

Included

Desenvolvedor

Community developer

Idiomas do desenvolvedor

fr, en

Categoria

SAC

Características

FRONT OFFICE :

  • Notifications system in front office for new message from customer service
  • Displaying discussions in accordion mode
  • Displaying Messages by group discussions
  • Displaying the message status: read or unread
  • Display contacted Service
  • Display of the order number and the name of the product concerned (if applicable)
  • The customer can reply to the thread (Open thread)
  • Th customer can print each discussion.
  • The customer can send an attachment.
  • An option allow the client to respond even on a closed discussion.

BACKEND AND SETTINGS :

  • Possibility to open a discussion from the backoffice freely.
  • Ability to restrict access to messages based on the customer group
  • You can choose the hook for notifications : displayTop or DisplayBanner
  • You can choose what action is authorized by the customer :
-> mark as read OR mark as read and close thread
  • You can desactivate notifications
  • You can display or hide left and right column in message list.
  • You can change color for read and unread message
  • And much more...

Portugais Apprenez à prononcer O que há de novo na versão 1.4.5(09/11/2020)

  • Fix issue on javascript form submission Prestashop 1.7
  • Fix issue with missing email vars for Prestashop 1.7
  • Fix issue on notification count in front Prestashop 1.7
  • Add new feature : open a new discussion on backend
  • Add more test to check if module is ready

Suporte e atualizações

No momento da compra, a sua assinatura de Business Care do seu primeiro ano é automaticamente incluído e depois renovado no final do período.

Pode cancelar a sua assinatura a qualquer altura antes do término do período em curso.

Serviços incluídos na sua assinatura:

  • Atualizações de segurança
  • Atualizações de compatibilidade
  • Evoluções e características futuras
  • Apoio ilimitado

Gostaria de saber mais detalhes? Descubra as perguntas mais frequentes sobreBusiness Care.


Precisa de ajuda?

Este desenvolvedor responde nestes idiomas:
fr, en