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Support Easy Plan

Support Easy Plan

desenvolvido pela PrestaShop
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Mais de 90 % dos usuários recommendem este produto

10
4
0
0
2

The average rating includes all reviews since the product launch.

(16 votos)
Nível de especialização laptop laptop laptop

Os usuários pensam que este produto requer um nível de competência:

Para usuários iniciantes  
2
Para usuários intermediários  
1
Para usuários avançados  
1
support - Planos de suporte - Support Easy Plan

Apresentação

One month of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per month : 3 Hours

The Easy Support Plan includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

O que este plano de apoio oferece

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Easy Support Plan includes services to enhance the success of your online store.

Terms: 1 month
Number of support hours included per month: 3 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

One full month  of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in English

Geralmente comprados juntos

Adicione "Support Easy Plan" ao seu carrinho junto com:

  • Stripe payment module now offers Pay with Google, Apple Pay, Microsoft Pay, WeChat Pay, Credit card, 3D-Secure, BITCOIN, ALIPAY, iDEAL, SOFORT, BANCONTACT, GIROPAY, Przelewy24, EPS, MULTIBANCO, SEPA Direct Debit with one Stripe account.

    $6999
  • Carry out not only the design but also the writing of your CMS pages contents. By using a multitude of predefined tools, easily and quickly customize your layout (thanks to this module).

    $11499

Testemunhos

Great support from the team!

Eric Y. - 25/03/2017

Os comentários foram selecionados pelo desenvolvedor desse produto de acordo com a satisfação mostrada pelos clientes.

sobre PrestaShop Support

PrestaShop Support

Com o PrestaShop Support, nossos especialistas acompanham você até o sucesso de seu projeto de comércio eletrônico! Em cada etapa de sua vida de e-lojista, nossa equipe aconselha e dá apoio técnico para otimizar sua loja de acordo com seus desejos e metas.

Alguma pergunta?
Precisa de ajuda?

O colaborador responde às suas perguntas em:
en fr

$27999

  • Compatibilidade v1.4.1.0 - v1.7.2.5

  • Disponível em fr es en