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Support Deluxe Plan

Preço
$1,399 $1,399
Support Deluxe Plan

Support Deluxe Plan

Desenvolvido pela PrestaShop
(13) 13 votos
One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support! Number of support hours included per year: 20 Hours The Deluxe Support Plan includes: Speedy PrestaShop service—you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission. Expert consultants at your service.  

Nível de Suporte PrestaShop

Nível de Suporte PrestaShop

Preço
$1,399 $1,399

Módulos desenvolvidos pelaverified_user

PrestaShop

Apresentações

One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per year: 20 Hours

The Deluxe Support Plan includes:
  • Speedy PrestaShop service—you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
 

O que este plano de apoio oferece

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Precisa de ajuda?

Our team answers in these languages:
en, fr

Ficha técnica

Última atualização

25/04/2018

Línguas do módulo

en, fr, es

Versões compatíveis com PrestaShop

V1.4.0.1 - V1.7.3.1

Módulo / Versão do modelo

V 1.1

Número de downloads

0

Desenvolvedor

PrestaShop

Idiomas do desenvolvedor

en, fr

Categoria

Planos de suporte

Condições de intervenção

The Deluxe Support Plan includes essential services to enhance the success of your online store.

Terms: 12 months
Number of support hours included per year: 20 Hours

Additional services:
-Site performance audit

Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…
Invitations to exclusive PrestaShop events.

One full year of assistance.

Excluded from support:
  • - SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.
Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time).
  • Support is available in French, English and Spanish.

Precisa de ajuda?

Our team answers in these languages:
en, fr

Sobre este desenvolvedor

Produtos listados

666

Produtos listados

05/06/2009

País de Origem

France

Idiomas de apoio

en, fr

PrestaShop Support

Sobre PrestaShop Support

Com o PrestaShop Support, nossos especialistas acompanham você até o sucesso de seu projeto de comércio eletrônico! Em cada etapa de sua vida de e-lojista, nossa equipe aconselha e dá apoio técnico para otimizar sua loja de acordo com seus desejos e metas.

Anotações

4
8
0
0
1

Opiniões de clientes

Sem comentários