Have you downloaded the PrestaShop software and need some help getting your online store set up quickly on your server?

Save time by opting into our Quick Start Support offer!

The PrestaShop team will take care of both installing your store on your chosen server as well as installing your online store theme to help get your e-commerce business up and running quickly and smoothly.

With this offer, we handle:

• Installing your PrestaShop store on your chosen server
• Installing your store theme

Requirements
Before signing up for our Quick Start Support offer, you must already have subscriptions for the following:

• A web hosting service plan. We recommend the “Pro” plan offered by our partner 1&1 Ionos to get started.
• A valid domain name (generally included in your web hosting plan).

By signing up for this offer and using this service, you agree to share the following information and access rights with our support team:  

• FTP server access (provided in your web hosting plan)
• Database access
• Your PrestaShop store URL

Not included in this offer:

• Server configuration
• Domain name and web hosting management
• The creation and integration of a custom graphic charter in your PrestaShop store
• Module installation in your store
• Theme configuration
• Support on specific aspects of the PrestaShop software

Terms and Conditions

Installing your theme

Your theme may only be purchased from the PrestaShop Addons Marketplace. You will be required to provide a valid order number so that we can verify your purchase. 

If you have purchased the e-commerce Starter Pack, the “Movic” theme comes included with your purchase. 

After purchasing the Quick Start Support offer, you will be put in contact with our Support Team via email, who will follow up with you within 48 hours.

Representatives are available Monday through Friday from 9:00 a.m. to 6:00 p.m.

Support can be provided in French, English, or Spanish. 

Have a question about this offer? 

Feel free to call us at +44 2.036.971.999 or to contact us via our Contact Form so that we can put you in touch with one of our advisors.