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FAQ Product Sheets - Frequently asked questions

módulo FAQ Product Sheets - Frequently asked questions

desenvolvido pela Línea Gráfica
(20 votos)

Mais de 90 % dos usuários recommendem este produto

5 estrelas
15
4 estrelas
1
3 estrelas
2
2 estrelas
2
1 estrela  
0

A classificação média inclui todas as análises dos últimos seis meses.

Nível de especialização

Os usuários pensam que este produto requer um nível de competência:

Para usuários iniciantes  
8
Para usuários intermediários  
4
Para usuários avançados  
1
  • Criador
    parceiro de módulos
  • +500
    downloads!
  • PrestaShop
    1.5.0.0 - 1.6.1.17
module - FAQ (Perguntas frequentes) - FAQ Product Sheets - Frequently asked questions - 1
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module - FAQ (Perguntas frequentes) - FAQ Product Sheets - Frequently asked questions - 3
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module - FAQ (Perguntas frequentes) - FAQ Product Sheets - Frequently asked questions - 12
module - FAQ (Perguntas frequentes) - FAQ Product Sheets - Frequently asked questions - 13
module - FAQ (Perguntas frequentes) - FAQ Product Sheets - Frequently asked questions - 14

Apresentação

Add a FAQ directly to your product sheets. Each product has its own questions and answers (like on Amazon). Receive and answer your customer inquiries and display the questions/answers on the product sheets. Questions about Products.

O que este módulo oferece

Conversões Reforça a segurança do cliente com relação a seu site

Customers can ask questions about products
Thanks to our module, customers can now ask questions about your products directly from the corresponding product sheets (every question/answer is specific to a product, each product has its own questions/answers, as on Amazon.com website).
The module adds a new section to each product sheet with the existing questions/answers and a form that allows customers to send their questions (pop-up window with the following fields : "Name", "Email" and "Question").

You can easily answer their questions
When a customer asks a question about as product, you automatically receive an email that informs you of the question you have received.
From the module interface, you can read all the questions sent by your customers, answer their questions, modify their questions (correct their mistakes) and choose to enable or disable the questions of your choice (visible or not on the frontend).
The questions sent by your customers are disabled by default on the frontend as long as you haven't enabled them to avoid displaying questions without answers, spam or inappropriate questions.

The questions/answers are visible by all the customers
Each customer who have asked a question automatically receive a personal email with the answer to his/her question.
Then, all the other customers could read from each product sheet all the questions/answers that have been written about that product in order to help them in their buying decision and avoid that they ask for something that have been already asked in the past by another customer.
Very useful to reassure your customers and answer their questions about a product, helps to increase your conversion rate.

About multilingual shop
If your shop is available in several languages, you can:
  • display all questions in all languages (ex: all the questions in English and French will be displayed in the English and French version of your shop)
  • OR display only the questions by language (ex: only the questions in English will be displayed in the English version and only the French questions will be displayed in the French version)

Compatible with multistore
The module is compatible with PrestaShop multistore and can be used on your different stores. If you have the same product on different stores, the questions/answers about this product will be common to all stores and visible on all of them.

Características

  • Customers can ask questions directly from each product sheet
  • Every question/answer is specific to a product sheet, each product has its own questions/answers
  • Choose the email address to which the email notification will be sent when a question is posted
  • Enable/disable the shortcut in the superior part of the product sheet to access the FAQ section
  • Enable/disable question mark icons on product sheets
  • 10 colors for the icons (yellow, orange, red, pink, purple, green, light blue, dark blue, grey or black)
  • Choose the default number of questions displayed
  • Choose the extra number of questions displayed when clicking on the button "Display more"
  • Choose to display or not the questions by language
  • Choose to enable or not Google reCaptcha (to check if the question writer is not a robot)
  • Answer the questions you have received
  • The customer will receive a personal email with the answer to his/her question
  • Modify your customers' questions (in case of mistakes)
  • Show/hide the questions of your choice on the frontend
  • All the customers will be able to read the questions/answers on the product sheets
  • Fully responsive
  • Compatible with multistore
  • Free and quality support provided within 90 days after the purchase of the module to help you in case of problems with the module

outro

If you have any questions or problems with the module, please click on Contact the developer to get in touch with us, our team of certified developers is here to help you and will do all its best to solve your problem as soon as possible. We are a PrestaShop Platinum certified agency and we provide support for all our modules in order to guarantee the good working of modules and make sure that our customers are satisfied.

O que seus clientes apreciarão

The module gives the possibility to your customers to ask their questions they'd like about the products of your store and read all the existing answered questions directly from the product sheets. This tool allows you to reassure your customers and help them in their buying decision, as well as avoiding that they leave your website to find additional information and make them come back to read the answer to their question.

Recomendação

Compatible with multistore: Yes
The questions/answers by product are common to all shops of the multistore.
Override: No

Suporte e atualizações

Você dispõe automaticamente de 3 meses de suporte para esse produto.

Durante 90 dias após a compra, você desfruta do suporte técnico e funcional, além de ter acesso às atualizações disponibilizadas para esse produto.

Garanta o bom funcionamento desse produto na sua loja durante 12 meses com a Opção Zen!

Assim, você tem acesso a TODAS as atualizações do produto durante um período de um ano após a compra. O desenvolvedor do produto assegura o acompanhamento respondendo por e-mail a todas as suas perguntas técnicas e funcionais.

O que é a Opção Zen?

A Opção Zen inclui dois serviços:

  • um suporte pós-venda ilimitado durante o período coberto pela Opção;
  • o acesso a todas as atualizações desse produto durante o período em questão.

A Opção Zen encontra-se disponível por um preço vantajoso no momento da compra do produto ou, caso mude de ideia, também é possível adquiri-la posteriormente pela conta de cliente.rnEla é válida até um ano após a data de compra do produto. Quanto antes você garantir a sua, mais tempo poderá aproveitar!

O que inclui a Option Zen?

Estão incluídos na Opção Zen:

  • as perguntas relativas ao uso do módulo/tema;
  • a solução de problemas técnicos ligados ao módulo/tema;
  • o acesso a todas as atualizações do módulo/tema.

Os serviços a seguir não estão incluídos na Opção Zen:

  • a personalização e o desenvolvimento específico;
  • os serviços de instalação e atualização do módulo/tema;
  • a solução de problemas relativos a serviços de terceiros, hospedagem, servidor ou, ainda, o software PrestaShop.

Este módulo é parte de um pacote

Moving / Scrolling Text for Header
FAQ Product Sheets - Frequently asked questions
Store Reviews + Product Reviews + Google Rich Snippets
Economize! $55.00

Outros artigos do mesmo desenvolvedor - Veja mais

What's New in Version 1.3.10(2017-06-27)

  • FIX: New reviews button are now responsive
  • ADD: Germand and Italian translation

sobre o desenvolvedor, Línea Gráfica

Línea Gráfica

Our agency is Platinum certified (PrestaShop's highest certification) and we are the PrestaShop's leading agency in Spain. Our goal is to develop simple, useful and affordable modules to meet the main needs of the PrestaShop community. We provide support for all our modules to guarantee they are working properly and make sure that our customers are satisfied.

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$39.99

Vantagens:

  • 3 meses de suporte gratuito (Mais informações)
  • Desenvolvido por um Top Developer
  • Documentação incluída
  • Compatibilidade v1.5.0.0 - v1.6.1.17

  • versões 1.3.10 (2017-06-27)

  • Disponível em en de es fr it

Alguma pergunta? Entre em contato com o desenvolvedor!
O colaborador responde às suas perguntas em:

fr es en