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Support Essential Plan

Cena
$45025 $45025
Support Essential Plan

Support Essential Plan

Opracował Invertus
One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support! Number of support hours included per year: 6 Hours The Essential Support Plan includes: •Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
Cena
$45025 $45025

Przegląd

One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per year: 6 Hours

The Essential Support Plan includes:
•Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.

Korzyści wynikające z tego planu wsparcia technicznego

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Potrzebujesz pomocy?

Deweloper odpowiada w językach:
en

Karta techniczna

Ostatnia aktualizacja

22.03.2017

Języki modułów

en

Moduł / Wersja szablonowa

V 1

Deweloper

Invertus

Języki wsparcia

en

Kategoria

Dodatki

Kontekst interwencji

Focus
The Essential Support Plan includes services to enhance the success of your online store.

Terms: 12 months

Number of support hours included per year: 6 Hours

Expert guidance:
• Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
• Recommendations regarding your server (type of hosting excluding configuration).
• Support for module installation (excluding configuration).
• Submission of online tickets and followed live
• Advices to install (hosting, modules and themes)
• Installing modules purchased addons (excluding configuration)
• Installing Themes
• Configuration of the back office and native modules
 
Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 24 hours
One full year of assistance.
Excluded from support:
• SVN versions (in development).
• Assistance on a solution whose core has been changed by the client.
• Specific developments that the client wishes to add.
• Development and integration of a graphic or theme.
• User training.
• Version updates.
• Site migration.
• Store installation.
 
Terms:
• In order for our expert support team to deliver the best possible service, you must provide the following information:
• FTP access
• MYSQL access
• Database
• Your site’s URL
• URL to access the Back Office
• E-mail address and password to access the Back Office
• Support is available Monday to Friday from 8AM to 5PM CET (Central European Time).
• Support is available in Danish and English.
Discounts do not apply to Support Plans.

Potrzebujesz pomocy?

Deweloper odpowiada w językach:
en

O tym deweloperze

Poziom ekspertyzy

Superhero

Wymienione produkty

55

Deweloper od

12.07.2010

Kraj

Denmark

Języki wsparcia

en

PrestaShop Support

O PrestaShop Support

Eksperci PrestaShop towarzyszą Ci na drodze do sukcesu w e-commerce! Na każdym etapie Twojego rozwoju w e-commerce, nasz zespół służy Ci doradztwem i wsparciem technicznym, aby optymalizować Twój sklep zgodnie z Twoimi życzeniami i celami.

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