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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Potwierdzam moje dane osobowe w celu kontynuacji

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Super, twój sklep na pewno polubi! Właśnie pobrałeś ten moduł. Teraz musisz go już tylko zainstalować w swoim sklepie PrestaShop. Potrzebujesz pomocy? Postępuj zgodnie z instrukcjami w samouczku: Instalacja płatnego lub darmowego modułu Addons

Od V1.6.0.4 do V1.7.8.0

Przegląd

Provide support or assistance to your customers by allowing them to initiate chat, raise queries, share product/orders on WhatsApp. Also, create support agents/support groups for managing the queries efficiently.

Co ten moduł robi dla Ciebie

headset Udoskonala relacje z klientami
WhatsApp is a very popular messaging platform & is nearly used by 2.5 billion people across the world. Its growing popularity is one of the main reasons behind its continuously increasing user base. Ecommerce is also using its features in one or the other way to benefit the customers as well as the business. One of the main reasons behind using WhatsApp goes to quick messaging feature. It’s so fast that you can send a message to the person living on another side of the world within milliseconds.

How this module come into the bigger picture? Let me just explain.

Provide Fast Support

Customer queries are very frequent on eCommerce websites these days. Whether the query is related to product, delivery or other policies of the eShop, it doesn’t matter. What matters most to the customer is how quickly you respond to their queries. The sites which address concerns of customers readily generally has more customers turnout than those that don’t.

Option to Share Product/Order

In the eCommerce space, there are thousands of products. Along with that, the store owner also receives thousands of orders too. In such cases, it becomes very time taking & difficult to find the product/order of one particular customer. That’s why we have also provided the option to share the product as well as order with the admin to the customer. Using this functionality, a customer can easily raise queries regarding any particular product/order. And with the exact information of product/order, the admin will also assist the customer efficiently.

Apart from admin, customers also get to share the product/order with their contacts as well. This is generally useful functionality as many of us often want to get opinions about products from friends/family.

Apart from the above, some other noteworthy benefits for merchants are:
  • Add floating WhatsApp support button.
  • Choose to display WhatsApp number over the support button.
  • Enable or disable the display of the support button.
  • Display support buttons at different positions on the website i.e header, contact us page, order history page, bottom left and bottom right.
  • Customize the name of buttons available on each page in multiple languages.
  • Add support agents with whom customers can chat on WhatsApp.
  • Choose to edit or delete the support agents.
  • Enable or disable the support agents at your own convenience.
  • Create WhatsApp support groups & add support agents to them.
  • Edit or delete the WhatsApp support groups.
  • Enable or disable WhatsApp support groups.
  • Choose to display the WhatsApp share button at multiple positions i.e Product page, Order confirmation page and order history page.
  • Add the preconfigured message for share & support for each button in multiple languages.

Oto co spodoba się Twoim klientom

The customers enjoy the following benefits at their end:
  • A customer gets to chat with the admin on WhatsApp regarding any issue.
  • A customer can also share the product as well as order with the admin to raise any query regarding them.
  • Customers can also share products & orders with their contacts.
  • Quick support/assistance available for customers with WhatsApp.

Instalacja

Follow the standard installation procedure:
  • Go to the back office-> Module Manager -> Upload a module
  • Upload zip file of 'WhatsApp Live Chat'
  • The module will automatically get installed on your Prestashop

Inny

Note: "In case of any discrepancy, the functionalities/features of the module written in the English language will be final"

Potrzebujesz pomocy?

Deweloper odpowiada w językach:
en

Karta techniczna

Ostatnia aktualizacja

28.06.2021

Języki modułów

en, ar, ca, de, es, fr, gl, it, ms, nl, pl, pt, ru, zh +8

Kompatybilne wersje PrestaShop

V1.6.0.4 - V1.7.8.0

Moduł / Wersja szablonowa

V 5.1.3

Liczba pobrań

6

Dokumentacja

Included

Deweloper

Webkul

Języki wsparcia

en

Kategoria

Wsparcie & Czat online

Funkcje

  • Add floating WhatsApp support button.
  • Choose to display WhatsApp number over the support button.
  • Enable or disable the display of the support button.
  • Display support buttons at different positions on the website i.e header, contact us page, order history page, bottom left and bottom right.
  • Customize the name of buttons available on each page in multiple languages.
  • Add support agents with whom customers can chat on WhatsApp.
  • Choose to edit or delete the support agents.
  • Enable or disable the support agents at your own convenience.
  • Create WhatsApp support groups & add support agents to them.
  • Edit or delete the WhatsApp support groups.
  • Enable or disable WhatsApp support groups.
  • Choose to display the WhatsApp share button at multiple positions i.e Product page, Order confirmation page and order history page.
  • Add the preconfigured message for share & support for each button in multiple languages.
  • Customers get to chat with the admin on WhatsApp regarding any issue.
  • Customers can also share the product as well as order with the admin to raise any query regarding them.
  • Customers can also share products & orders with their contacts.
  • Quick support/assistance available for customers with WhatsApp.

Frequently Asked Questions

Q: Can customers place orders on WhatsApp?
A: No, they can share the order/product & raise queries on WhatsApp.

Q: Can customers change the preconfigured message before sending it to admin?
A: Yes, they can absolutely make changes to the preconfigured messages. It is provided just for convenience.

Q: Can customers share the product/order with their contacts?
A: Yes, they can absolutely share the product as well as order with their contacts.

Rekomendacja

Our guarantees:
 
✪ We are a PrestaShop Gold Partner agency with a team of experienced PrestaShop developers.
✪ We have been accredited with “SuperHero” Expertise Level & we were able to achieve this with lesser response time and quality service.
✪ We intend to provide 100% satisfaction to our customers with their purchase.
✪ We will also help you with the installation and configuration of the module in case if it’s required.
 
✔ We can customize the module according to your requirement. You can contact us for a quote.
✔ We would really appreciate your 5-star rating and comments about our modules & support. It helps us with the development of new modules and the improvement of the already developed modules.
 
If you have any doubts or queries regarding our module, please send us a message. We would be more than happy to assist you.

Co nowego w wersji 5.1.3(28.06.2021)

  • License updated
  • Cache issue fixed
  • Code improved

Wsparcie techniczne oraz aktualizacje

Wykup opcję Zen i zagwarantuj sobie prawidłowe działanie tego produktu w swoim sklepie przez 12 miesięcy!

Za sprawą opcji Zen zyskujesz dostęp do WSZYSTKICH aktualizacji dla Twojego produktu przez rok od jego zakupu. Twórca produktu będzie służył Ci pomocą, odpowiadając przez e-mail na wszystkie Twoje pytania techniczne lub dotyczące jego funkcji.

Czym jest Opcja Zen?

Opcja Zen obejmuje dwie usługi:

  • nieograniczone wsparcie posprzedażowe przez okres obowiązywania opcji;
  • dostęp do wszystkich aktualizacji produktu w tym okresie.

Opcję Zen możesz nabyć w promocyjnej cenie w chwili zakupu produktu oraz, jeśli potrzebujesz więcej czasu na decyzję, także po zakupie, z poziomu konta klienta.rnZapewnia Ci ona ochronę przez rok od daty zakupu produktu. Tak więc im wcześniej ją kupisz, tym dłużej będziesz z niej korzystać!

Co zawiera opcja Zen?

Opcja Zen uwzględnia:

  • pytania dotyczące użytkowania modułu/szablonu;
  • rozwiązywanie problemów technicznych związanych z modułem/szablonem;
  • dostęp do wszystkich aktualizacji modułu lub szablonu.

Opcja Zen nie obejmuje:

  • personalizacji i przeróbek;
  • usług związanych z instalacją i aktualizacją modułu lub szablonu;
  • rozwiązywania problemów dotyczących innych serwisów, hostingu, serwera lub oprogramowania PrestaShop.

Potrzebujesz pomocy?

Deweloper odpowiada w językach:
en