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Drift Live Chat Integration

moduł Drift Live Chat Integration

Opracował Community developer
  • PrestaShop
    1.3.0.1 - 1.7.2.2
module - Wsparcie & Czat online - Drift Live Chat Integration - 1
module - Wsparcie & Czat online - Drift Live Chat Integration - 2
module - Wsparcie & Czat online - Drift Live Chat Integration - 3
module - Wsparcie & Czat online - Drift Live Chat Integration - 4
module - Wsparcie & Czat online - Drift Live Chat Integration - 5
module - Wsparcie & Czat online - Drift Live Chat Integration - 6

Prezentacja

Drift - Conversation-driven marketing and sales platform which automatically turn your website traffic into qualified sales meetings. Use this module to integrate it with your shop.

Korzyści wynikające z tego modułu

Relacje z klientami Udoskonala relacje z klientami

Send The Right Message At Exactly The Right Time
Your emails are great, but what about the 80% of people who never open them? That’s where targeted in-app messages come in. Once you get Drift installed inside of your product, you’ll be able to reach your customers in the right place at exactly the right time. And with slider messages, full-page takeovers, targeting, and custom triggers, you’ll have all of the tools you need for any situation — from a quick heads up about a feature, to launching something entirely new.

Give Your Website Superpowers.
With our bot, we’re bringing the power of Artificial Intelligence to the most important part of your business: the relationships you have with your customers.
Driftbot is able to understand the conversations your customers are having with your company, and help get the right message to the right person at the right time.

One Place For Any Customer To Start A Conversation
Creating a Drift Profile is like creating your own digital business card. In just a few clicks, you’ll get a customizable page that you can send to the people you work with every day — so they will always be able to connect with you directly.

We Integrate With The Tools That You Already Use
We don’t want to change the way you work — we just want to be a part of it. So it’s easy to connect Drift to all of the tools you’re already using.
We don’t want to be your marketing automation platform or your system of record — we just want to make it easy for your business to have 1:1 conversations with prospects and customers.

Drift replaces your forms with our A.I. 
Instead of traditional marketing and sales platforms that rely on forms and follow-ups, Drift connects your business with the best leads in real-time, like a virtual assistant for your website.

Use any of the rules that matter to your business to pre-qualify demos
When a visitor comes to your website, our intelligent sales assistant, LeadBot, will capture that visitor’s contact information and qualify the lead for you based on the questions that matter to your business.
Ask about company size, budget, industry, role, seniority – it’s 100% up to you.

You can personalize messages for every visitor in seconds.
Drift fits with your existing marketing and sales stack so you can sync leads and activity.

Why choose our module:
  • We build user and platform friendly modules;
  • All our developers are certified by PrestaShop;
  • We can make custom modifications for the module and for your shop - contact us;

Funkcje

Why Live Chat?
Because messaging is how people communicate today. People don’t want to fill out a form and wait for a response to see a demo, deal with “nurturing emails” or have to talk to sales on the phone. Helping is the new selling. And customer experience is the new marketing.
Drift makes it easy for you to talk to people while they’re live on your website so you can answer their questions in real-time, convert more leads, and start closing more deals. We help you talk to people in the right place, with the right message, at exactly the right time – on your website and inside of your app.

Know Who You’re Talking To
When you’re talking with someone, it’s nice to have some context before you jump in. With Drift, you’ll be able to see exactly what page they’re on when they start a conversation with you.
And when a site visitor identifies themselves by adding their Email Address, Drift automatically enriches the data for that contact and pulls in their name, location, job and company information, links to their social profiles and more. All of which is easily accessible in the side profile drawer.

Get Help from a Teammate
You can seamlessly handoff conversations to your colleague by assigning them to that conversation and they’ll receive a notification. And if your team is hooked up with our Slack Integration, you can create a private note and @mention their username and they’ll receive a notification that way as well!
On the same note, typing indicators show when another agent or an end user is about to respond to a conversation – that way only one person jumps in to a chat at a time.

Stay Organized
You can set and filter conversations by their status (Open, Pending, Closed, or Assigned to me), add a custom conversation tag, or post private notes to stay organized.
You also have the ability to search for a specific conversation based on these attributes to make it even easier to stay organized.

Communicate Better
Got a question that comes up a lot? No problem! With Saved Replies, you can easily create and access saved messages straight from the composer.
You can also send and receive attachments to add visuals to the conversation.

Customize Drift
Yeah, we know blue might not be your color – that’s why we’ve added a ton of customization options so you can match the chat widget to your brand when it’s on your website or inside of your product!

Online or Off, you won’t miss a message
It’s called “live” chat but that doesn’t mean you need to be there for people 24/7. You can set your hours and availability so people can reach you when you’re online.
And if someone writes in on your website and you’re not in Drift at that moment, you’ll get an email with their message.

Keep your users in the loop
Not only do we care about your team’s experience with Drift – we also care about your user’s experience. Here’s how we make sure they don’t miss a beat:

Sound Notifications
When you send a new chat, we let your users know right away. With browser tab notifications and a *plop* sound that was handcrafted by one of our engineers, your users won’t miss a messsage. And when they’re on the page, they’ll also see your smiling face with a preview of your message in a chat bubble.
We have you covered if you’re talking to someone and they leave mid conversation — or don’t stick around by the time you respond. If someone hasn’t seen your message after 15 minutes, they will get the entire conversation emailed to them (which they can respond to so they can continue it later).

Agent Online Status
Drift calculates and displays the last time you were active so your end users know when to expect a response from you. Because come on, no one wants to be put on hold forever.

User Conversation History
Your users can always start a new conversation with you if needed, but if they want to continue a chat from before, they can access it from their conversation history. Having a chat history for your end users also helps them find important information from past conversations.

Driftbot is your intelligent sales assistant.
Think of Driftbot like your sales assistant — working 24/7 for your sales teams to qualify leads and book meetings. Make your BDR team more efficient by letting the Driftbot identify, qualify, and connect with your leads first using Replies.

Right Message, Meet Right Person
When a visitor starts a new chat, Driftbot chimes in and asks who they would like to talk to. It then auto-assigns the conversation to a teammate based on their answer.
You can route conversations to Sales, Support or Anyone and set which teammates should belong to which team. No more worrying about sales reps wasting time with support questions, or angry customers going unanswered for days.

Helpful and Intelligent Responses
When someone writes in via chat on your website (or inside of your app), our bot will help surface links to the questions you have already answered. Let Driftbot take all the questions that you already have the answers to — and save your brain power for the bigger questions.

Automating Email
Let Drift do the work for you by setting up automated email campaigns. Whether you want to use a drip campaign to improve your onboarding, or catch people before they churn, you can do it all in Drift.
Email Follow-Up

Oto co spodoba się Twoim klientom

  • Fast
  • Secure
  • Reliable
  • Scalable
  • Enjoyable
  • Unbeatable

Rekomendacja

Read the documentation

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Czym jest Opcja Zen?


Opcja Zen obejmuje dwie usługi:

  • - nieograniczone wsparcie posprzedażowe przez okres obowiązywania opcji;
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Opcję Zen możesz nabyć w promocyjnej cenie w chwili zakupu produktu oraz, jeśli potrzebujesz więcej czasu na decyzję, także po zakupie, z poziomu konta klienta.rnZapewnia Ci ona ochronę przez rok od daty zakupu produktu. Tak więc im wcześniej ją kupisz, tym dłużej będziesz z niej korzystać!


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Opcja Zen uwzględnia:

  • pytania dotyczące użytkowania modułu/szablonu;
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Opcja Zen nie obejmuje:

  • personalizacji i przeróbek;
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  • rozwiązywania problemów dotyczących innych serwisów, hostingu, serwera lub oprogramowania PrestaShop.

Instalacja

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • Często kupowane w zestawie

    Drift Live Chat Integration
    Pulpit nawigacyjny z podziałem na kategorie
    Easy order preparation
    $98.97 Dodaj do koszyka

    Inne artykuły od tego samego wydawcy - Dowiedz się więcej

    Co nowego w wersji 1.2.7(2017-09-20)

    • Initial release

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    Zalety:

    • Kompatybilność PrestaShop v1.3.0.1 - v1.7.2.2

    • Wersja 1.2.7 (2017-09-20)

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